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November 2022 by Steve B
Janelle is the best property manager I worked with in over 20 years. Very professional and responsive. I would recommend her in a heartbeat.
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November 2022 by Adrian G
My dad died at 7981 alta vista ln in citrus heights and when he died I advised Janelle that he had passed and wanted to take over the lease as I make over 3 times the rent but when I told her she just told me she wasn't interested in me Taking over the lease and didn't care about my dad's passing and that I needed to leave the property and didn't even give me a fair chance to submit a application to take over the lease even tho I was there with my dad for 6 years while he had cancer. Update they only evicted me after my dad died to double the cost of the rent they should all be ashamed especially during these hard times the world is going through
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October 2022 by Eric M.
Last year my family desperately needed to find a rental house after experiencing a house fire. After a month of living in hotels, we had been rejected by almost every rental company because we were considered "a risk" because we have a small Jack Russel Terrier. The rental market was hot and nobody wanted dogs. Then we found a perfect home. It was located nearby and had plenty of space for my family of 4. There was a yard for our dog and most importantly, it wasn't a hotel. I spoke with Janelle on the phone, she was very nice and understanding to our situation. She likes Jack Russels! We walked the property with Natalie and quickly turned in our application. After being accepted, we quickly moved in and had a great experience. If an issue ever came up, they would immediately address it. Broken sprinkers, fixed immediately. After a small plumbing issue, we submitted a trouble ticket on their website and the very next day the issue was resolved. We vacuumed, mopped and wiped down the base boards when we moved out 3 weeks ago. I'm happy to say that this week, our deposit was paid back in full. I would highly recommend Residential Equity Management. I applaud them for taking a chance on us, knowing we could only rent for 1 year, with a dog, in a very hot rental market. They accepted us, without issues or judgement. 5 stars
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April 2022 by Sarah T.
I was debating on letting this go, but was still upset Janelle had the audacity to lie about us leaving the place a disaster and us being crappy tenants. I have time today y'all. Besides having no electricity - we were great tenants. Rent was always paid on time even when I lost my job during covid. We hired their recommended cleaning service and did a full move out package. I didn't even include the thread when it came to the stupid outlet repairs and us being with no electricity at one point for 5 days. That's fun with a 8 month old. I had to threaten not paying rent when that happened and that was a fun experience - obviously being sarcastic. If I had seen reviews like this - I wouldn't have rented from Residential Equity Management, so I really hope I can help someone out and they can have an informed decision if they'd like to rent from someone like this. I thought renting from an agency would be so much better than an apartment, but honestly they all have pros and cons. This company just had more cons than most.
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November 2021 by Sarah Soller
Owner operated, very responsive, and has a lot of integrity.
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November 2021 by Frank Smith
Will never recommend worst experience ever terrible company
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November 2017 by Sande
Worked with Janelle for the past few years - she made things very easy when managing a rental from out of town. Huge thanks to her and her team!
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November 2016 by Thomas Martin
I worked alongside Janelle for many years. She is truly a dedicated professional, always on top of the issues and diligent through and through. I am happy to see her business grow and would recommend her services to anyone seeking a professional with personality++.Thomas MartinBroker/Owner, ICPMInvestors Choice Property Management
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November 2016 by Robert Jung
Janelle is an excellent property manager and is responsive to the needs of the tenant and the homeowner. Certainly she is someone to consider in managing your valuable real estate.
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November 2016 by William Shipman
Residential Equity Management has vast knowledge, skills and resources for managing rental property and Janelle Nord is the one who makes it all happen. Thank you Janelle for the great service you provide in caring for my rental properties.
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November 2015 by Kristi Baker
I have know Janelle both professionally & personally for years,and cherish our relationship. She's kind, outgoing, and caring about her clients. She responds quickly to requests and needs of her clients. I highly recommend Janelle for all your Property Management needs.
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November 2015 by Kathy Hart
Janelle is very knowledgeable and responsive to any open issue. I highly recommend her and Residential Equity Management.
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November 2015 by Denise Hudson
Just would like to say thank you to Residential Property Mgmt. for taking care of all the problems that have come up in the year. You have always done so in a timely manner without hesitation. Again thank you.