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May 2024 by Renee Farmer
I am disappointed in this business and the owner. I had been frustrated over, trying time and again to retrieve some clothing that she held for me instead of donating because her employee told me they were accepting shorts, but that very day I went in and she left me a voicemail to tell me they were not accepting no longer accepting shorts. As of the day before they changed their season, although that day her employee told me to bring them in. I found it odd that she wouldn’t just accommodate me since the employee made a mistake and told me, but I just went with it and said fine. I will pick them up. I never was able to retrieve my shorts because they did not keep them for me and to make it worse when I finally decided to come in and give her my business again, there was no history of my transaction or all of the new clothing that I brought to her for consignment according to her employees. When she came out from the back, I explained to her what was happening and she kept asking me the date and I said you must have the date listed by my name,, I did business with you , She said I never met you and I said yes I’ve met you once when I drop my clothes off for consignment, then she said well what’s my name? What’s my name? As If I didn’t know her name so I wasn’t telling her the truth basically calling me a liar. I was super frustrated. This situation is way out of control and should not be this much work just to shop in a store, I don’t usually put out negative reviews, but her treatment of me as a customer was so surprising that I had to do a review and all fairness to other customers. It was such an unacceptable situation. I still had the voicemail. She left me stating her name that she met me the day I dropped off the consignment and that she would hold the clothing she considered out of season (by one day) for me. I sent her the voicemail to her cell phone number which I still had so she could hear herself stating the exact situation I just told her about. in the voicemail, she said I just met you dropping off your consignment. There are a lot of shorts in here which we are no longer taking as of today if you would like me to hold them for you I will just call me which I did and requested her to hold them and went to pick them up a week later, but never during any visit did they find them for me? I never received any apology and now suddenly she did find I have a credit in her store however the day I was there her employees said no there was nothing so they are very inconsistent if you’re going to do business here double check everything, they are not keeping track of consignments that customers bring in, clearly by my experience this is true.
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March 2024 by Aisha H
Organize- clean and current style clothing options
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October 2023 by Leanne M. Baxter
I brought in well cared for items to this consignment store. Something’s they took and other things they said “not what we want” with an attitude.Most of my items sold that they took and I waited and waited and waited to be paid. Well a year later they have made no effort to make me whole.I’ve consigned before, sold online and donated beautiful work ware and never have I ever been treated so poorly.If you looking to consider consigning clothes to this store I wouldn’t because you won’t see your money. Take it from me I haven’t seen it in a year and going!Take your clothes to another consigner.Update: I did go back in and Rachel did pay me out from the old owners lack of service to her customers.
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July 2023 by Jacq
New owner is a very sweet lady! She offered to let me place an item on hold for my daughter who lives out of town despite not really having the room. I support her new venture 100%, lets keep supporting the women owned small businesses everybody. Great prices and quality items
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July 2023 by C T.
This was my first trip into the store. It was clean and very organized. The ladies working there were very helpful and friendly. I found 5 tops (Ann Taylor and a few brands I hadn't heard of). I spent $53. I will definitely be going again!
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June 2023 by DH Galvin
One of the best consignment stores!
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June 2023 by Donna Miller
Love to relove it?♀️?
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June 2023 by Birdy B.
Pretty disappointing... needed to drop off some clothes for sale, called to verify that they accept it and was told that it can be dropped off at any day.It took some time to organize the trip, since I have quite a few things to sell-needed dry clean, and to coordinate help to carry boxes to the store. When we finally arrived, we were told that today they are taking " a little break" and do not accept clothes anymore...All this time spent, coordination and effort to drop off was wasted.Again, very disappointed on their communication.
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May 2023 by Heather Jensen
My favorite place to thrift. I always leave with something nice and often times new with tags. Well organized merchandise--by size and color and type.When consigning, you hand over items that may or may not sell and if they dont sell, they get donated without profit to you. I think thats a good business model.
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February 2023 by Lizzie
Cute clothes but when I walked in the girls looked at me but didn’t say anything. I tried not to look too deep into it and shop but I noticed that they acknowledge the woman who came in after me so I put my things down and left. Maybe I’m looking too deep into it because no one in there looked like me, I also don’t like to accuse people of treating other “groups” a certain way but I thought that was very interesting. They didn’t even acknowledge me when I walked out. But I noticed others have had bad experiences too so maybe them deciding not to acknowledge me but other customers is not for the reason I think. ??♀️
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October 2022 by Kaite Hardman
If you wear a size s-m you will have unlimited options . I couldn't really find anything in my size . I found a lot of items very worn down and over priced.
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October 2022 by janice johnson
The people who work here are amazing and so kind! And their selection of clothing is is high quality. I love this place :)
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September 2022 by Vickie H.
This is my favorite go to consignment shop. They offer a great selection. I also find selling to this shop to be super easy and they make the process so effortless. Highly recommend!
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August 2022 by Elaine R.
Staff at Relovit are super friendly and helpful! And store has good clothes. I always find something
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August 2022 by Marianna Milkis-Edwards
Excellent selection of brands at great prices, casual and classy clothes, bags, shoes. They had 50% certain color tag when we visited and I scored a brand new Cos skirt w tags.
