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October 2023 by Scott Greenhalgh
Very good service. Very professional.
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August 2023 by Michael Donat
Great staff. Excellent and honest work. I left my car at the Kia repair center for five days and they never even got it on the lift. So I picked it up and took it here. They apologized because they “wouldnt be able to call back until later that day with what they found”. Just honest professionals
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June 2023 by Nicole R.
My car was leaking fluid so I took it to the Subaru dealership and I was told it was cost $7K to replace. What a joke as the car wasn't worth much more than that! So instead I brought it to Personal Auto Care, who fixed the issue for just $250. I even asked them about the laundry list of issues my car had (according to the Subaru dealership) and Personal Auto Care assured me all was well except that I needed new tires sooner than later. My car has not leaked since and I did purchase new tired eventually from Personal Auto Care and they took great care of me and my car in those two instances, never trying to upsell me. It's great to know I've found a place I can trust!
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January 2023 by Jose Barba
I took my car there once to replace a broken harmonic balancer on a Ford Explorer. They did the work correctly, at a reasonable price (not great /not bad). I went back again for something else but the guy who works up front (not a mechanic but customer service) was extremely rude and condescending. I've never returned and never will. This was at least two years ago so if that guy no longer works there in 2023 it may no longer apply.Service: Engine repair
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December 2022 by Ron S.
I will start off by saying this review is from over a year ago. The only reason i brought my truck here was because i was in school and work fulltime. My radiator water pump started leaking and I needed it fixed fast and didnt have the time to do it myself. I brought it in and they did good work but here is where the problem starts. They unplugged my knock sensors on my truck. They immediately offered to fix it for $1500 more. I said no and was going to do the job myself but when i started i found they had unplugged the sensor. I left a review and they called me pissed about their rating and kinda threatened me to remove the review. They offered to "make it right" at the end of our conversation, but im never going back there again. Be careful u might have a check engine light when u pick up ur vehicle.
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November 2022 by jamie wyrzykowski
I commute to Folsom and had my brake lines blow out. They handled it all very quickly. Ordered parts through Ford right away and had it repaired early next day. Prices were reasonable. No complaints!
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June 2022 by Fariborz M.
I ask them about my car inspection and he said $65:00 for inspection , it means whatever is included and it doesn't matter what part of car has to be inspect it . So , at the end they asked for $130:00 one hour labor . They are really over price and I'm not gonna back there anymore .
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February 2022 by Dana L.
I found myself in a situation where I needed to have my truck worked on immediately and Personal Auto Care came through 100%. They got me in the same day, they communicated with me, they gave me a very fair estimate and the repairs were done in a timely manner. I would highly recommend this shop for any auto repairs and also the staff was super polite and professional!! Thank you!!
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January 2022 by Kathryn S.
I've been coming to these guys for my American made cars for several years and they are honest and very reliable. They do not gauge you on repairs. I highly recommend PAC.
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September 2021 by Jenn C.
My mom and I have had our 4runners serviced here for many years. Always reasonable, straightforward, amazing service. We've had everything done from rats ruining my moms electrical, to stolen catalytic converter problems, mileage check ups, new tires and oil changes. We have always felt appreciated as customers. Dominic and Tony are absolute gems.
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August 2021 by Violeta R.
I was having issues with my "battery" but it turned out to be an alternator. I was able to get my car into the shop in a quick manner. Both Tony and Damian were very responsive and provided the needed information so I can make the needed decisions. My car work was completed the next day. I will definitely be back for any future work.
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July 2021 by Bernardo Romero
Personal Auto Care takes care of their customers!They stand behind their work!
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March 2021 by Marge T.
We have taken two cars to Personal auto care in the last 6 months and have been very pleased with the results both times. They belief in great customer service and quality work. We will use Personal Auto Care for our future auto needs. Both of our cars needed extensive work. For my Toyota, Personal Auto Care was much cheaper than the dealership and they found and fixed a problem that Toyota missed. For our Honda (which had terrible engine noise), they found and fixed the problem, within the estimated cost and it purrs like a kitten. When we picked it up, we noticed the engine light was still on. Turned around and they had said it was due to needing an oil change (which was not in the original estimate), asked if we could wait 15 minutes and they would have the oil changed for us. 15 minutes later, oil was changed and they told us it was no charge. Thanks!
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March 2021 by Felicia Holliday
This is by far the best auto repair in the greater Sacramento area! I travel from Auburn just to have our vehicles maintained by this knowledgeable and friendly staff. I would give them 10 out of 5 if I could!!
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March 2021 by Stephen Velasquez
Been coming on and off for years. My dad worked with Tony with years before he owned his shop. Tony's crew always has great service and gets things taken care of. I've never had an issue and they go above and beyond. Only downside is that they don't take American Express as of 2 years ago. My car is due for maintenance and I want to take it here but the Amex not accepted is a deal breaker. Hopefully they accept Amex card holders again!Services: General repairs & maintenance
