Cell Phone Stores in Folsom, CA

“I can't say enough about this location. I had several phone issues, and Seth went over and above to make sure I had a working phone, even working with me 1.5 hours after the store closed. I received a defective phone from asurian, but Seth would not give up and kept trying to activate a phone that was defective. Seth worked on my broken phone to make sure it somewhat worked, so I would have a phone while 2nd replacement phone arrived. When 2nd replacement arrived, I did not hesitate to return to this location, and of course, Seth was there to help me with my new phone, and even Johnny jumped in to assist during times they became busy. These guys are awesome. I refuse to go anywhere else. Thank you so much. They are so knowledgeable and patient. This location will be my go-to for new phones or phone issues.”

“03/18/2024

I recently visited the AT&T store located at 1860 Prairie City Rd Ste 200, Folsom, CA 95630, and was met with exceptional service by DJ, a store representative. My initial purpose was simple. I wanted to put a new SIM into my insurance replacement phone. However, DJ turned this visit into an invaluable service experience that far exceeded my expectations.

From the outset, DJ ensured I didn't have to wait long, demonstrating his accommodating nature. As we discussed my situation, it became clear that I had concerns beyond just the SIM card. Specifically, my Z Fold 3 had suffered crease damage from repeatedly opening it, a frustrating design flaw. DJ listened intently and then sprang into action.

He adeptly navigated my options, leading to the cancellation of my warranty claim for the Z Fold 3. His proactive approach didn't stop there; he also guided me through trading in my damaged phone for the new Z Fold 5, which has been redesigned to prevent such issues. DJ’s knowledge about the improvements in the Z Fold 5 was incredibly helpful, and he worked diligently to ensure I could get it with an affordable monthly payment plan.

The level of professionalism and expertise DJ exhibited was nothing short of impressive. He managed to transform a routine visit into a comprehensive solution that perfectly addressed my needs. I left the store feeling fully supported and satisfied with my new setup. For his outstanding customer service and deep understanding of product details, I wholeheartedly give DJ and the AT&T store in Folsom 5 stars. DJ is the epitome of what exceptional customer service looks like.”

“I had wonderful experience at this AT&T store. Gianna S. helped me on two separate visits. She was extremely professional, knowledgeable and friendly. I purchased a new phone from her and visited a second time to ask questions about another service. I highly recommend visiting this AT&T store for your phone needs. Thank you Gianna for making my purchases so easy!”

“Highly recommended, been going to them for years. Nice selection of things and great prices. They know how to repair phones within an hour which is great to drop off phone, go shopping, and come back to a repaired phone. Very friendly and would go back again when needed”

“This is the biggest Target in the Folsom + El Dorado county area. It recently under went renovation. Changes you will see: -lights are brighter -there's a second smaller seasonal area near the door. Right now there are several Sun Squad items (that are 20%), summer wines, lawn chairs, pool supplies, and large containers of pop corn kernels (drive in movie, or project one in the backyard and watch from your pool?) -the makeup section has been made to feel more like an Ulta -the clothing section feels like a H&M, with two different fitting areas. -they have a decent liquor, wine, and beer section now. -The toy section has stepped up its game with a cool Lego sculpture in the middle that looks rather Instagram worthy + several interactive playareas including a heat sensitive/ color changing wall, series of speaking tubes, and lots of cool other things to discover. Seems like this section goes on and on, so you may want to prepare yourself if you're going in with kids or a husband. -There's a section just for children's books. Next to that you'll find a big display for the most recent kids merchandise thing, right now it's Toy Story 4, before that it was Minecraft. Everything feels more interactive and enticing. I have to remind myself I'm on a budget, especially when I got to the Stranger Things merchandise in my size (July 4th is so soon! ). Target definitely has the family with small children niche down with smooth rolling shopping carts that are perfect for putting a baby to sleep. A baby section that's very well organized, with competitive prices. Their breast feeding policy, is to let mother nurse undisturbed in the changing rooms. There's a Starbucks + I already mentioned the toy section (yep you're going to need coffee for that).”

“Angel took care of what I needed. Was very receptive and attuned to my individual needs and situation
He laid a variety of suitable options out for my needs, all concise and comprehensive.
He knows his stuff, and is not pushy. Was an easy end to a stressful need.

Shout out to Mia too!

"Be the chip, get in this dip..." ?”

“Lexi was fantastic! We told her what we wanted, she clearly stated our options, and after making our decisions, she got us taken care of and out the door in record time. All while seamlessly serving another customer at the same time. We chose to drive the 45 mins to this location after a terrible experience at our local AT&T store and it was well worth it. Thank you Lexi!”

“I bought the gateway. Very informative and helpful in deciding to get Internet through T-Mobile. Everything seems to work well as far as very few connection issues.”

“I was having a crazy hard time talking to Verizon customer service over the phone to get anything resolved. It took me over 8 days to get any cell phone use. I was super frustrated and went into the actual Verizon store and Doug the Manager saved the day! He was patient, professional and understanding of my situation. He stayed on the phone with customer service for me for almost an hour and took care of it. You are the best Doug... I really appreciate your help!”

“I recently visited the Xfinity store on Bidwell and had an outstanding experience thanks to Noah. His expertise, professionalism and ability to make the entire process smooth and hassle-free truly exemplify excellent customer service. Thank you, Noah, for your incredible help!”