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February 2024 by Lindblad Studios
Great customer service, they went the extra mile! We bought 2 e-bikes.
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February 2024 by Serina Durand
The employee was very attentive and their selection of bikes is great. I got everything I needed and was also able to test ride a bike. Great experience!
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February 2024 by Stuart S.
I'm giving a five star rating based on the technician who worked on my bike. If it were based on the service rep at the service desk (tune up/repair) I would give a two. I'm assuming it is a matter of personality, but the "gentleman" taking in my bike could use a good bit of customer service training. That said, the young man who did the work on my bike went above and beyond.
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February 2024 by Kent
Really enjoyed the visit to Mike’s Bike’s. Didn’t get to meet Mike, but we met Kyle and Angelique who helped us thru the purchase of two fabulous Gazzelle bikes! From explaining the nuances of the bike to letting us venture out on the American River trails to helping us load up the bikes on our new Kuat bike rack. Very service full and supportive. I have been in the store several times and always enjoyed it and will return. PS. We love the Gazelle bikes.
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January 2024 by Blake Cadigan
Highly recommend this shop in Folsom. Very professional and informational. All the guys that work here were very helpful.The tech recommended some upgraded parts for my new YT Capra which I’ll be buying this upcoming week.You don’t get the “bike shop” atmosphere like you used to get back in the day, but when I walked into Mike’s Bikes of Folsom I knew this was the shop for me. Very welcoming and friendly. Just a bunch of dudes that share the same love of cycling as you do.
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January 2024 by Stephanie Ross
Love this place!
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January 2024 by Mark Poole
I have been going to Mike's Bikes Folsom since they arrived. The staff is always friendly and helpful. I have purchased several bikes there and have complete confidence in the shop to maintain them. It's my "go to" bike shop.
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January 2024 by Renee Mattingly
The sales team is awesome! They spent hours answering questions and helping me make a good choice when buying my new bike.
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January 2024 by Psychlos Kerbango
The amount of elitist bike snobbery is palpable. The guy at the counter treated me like I stole the bike, going so far as to ask ''is the bike yours.?''. I suppose next time I'll remember to wear my neon spandex and tank top endorsed by Kellog's and Peugeot. This place would be great if you felt like you were being invited to participate in the culture instead of having the experience gate kept by some Hollier Than Thou bike gurus. I'll take my business somewhere I'm not going to get profiled for my appearance. You guys really should consider that the people who look the most disheveled might be the ones to spend the most money in your store.
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January 2024 by City L.
Prompt delivery of our new bikes and good service/tune up of them months later. We also special ordered several items for our bikes and the follow up and installation of these was good.
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January 2024 by Colren P.
Just wanted to give an update after my most recent experience with Mike's Bikes in Folsom. The customer service has been GREAT since the one experience that was recently had. The employees are extremely friendly. When having another service done it was done very quickly and the communication was extremely good. The turn time for service is much quicker than other local shops as of late albeit much more pricey. The work that was done was done well. As for the shop itself and merchandise...you can't go wrong here. There is so much to choose from as far as clothing, accessories, nutrition, parts etc. Also the indoor bike parking is more than adequate so one feels good to bring bike inside. The shop is easily accessible from ARBT and JCT. There is ample parking for a park and ride as well. There are MANY local eateries to enjoy after your ride which is a huge plus.
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December 2023 by Linda Dickson
Great service. Explained pros cons of different bikes. Extremely helpful and patient.
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December 2023 by hmnegs75
Great to have a local stor to walk into and get what you need instead of bookmarking web pages. Brick and mortar is faster and friendlier.
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December 2023 by Miguel Martinez
Great service and friendly staff. Have a lot of selection on bikes
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December 2023 by Artem Oliferchik
Amazing customer service! I ordered a bike online but it was shipped to the wrong store. They had the same one in the store so they helped me fix the order I was able to take the one they had in the store without any issues.Will definitely come back here in the future!
