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January 2024 by Rose Fante
I want to thank all the great ladies at Master Team Mortgage that spent at least a year tag teaming all of my mortgage needs. From answering all of my questions to patiently advising me on processes and then going through the full range of paperwork and juggling everything it took to get me through the home buying process. Your company was recommended to me by my brother and I would recommend you as well to others. I was so thankful for your patience and knowledge and care with me while I went through this process. And then your gift at the end was received and is on the porch of our new home. Thank you so much for everything and helping us through to the end.
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December 2023 by Brinley Owen
My wife and I recently paired with Masters Team Mortgage as we worked with our realtor to purchase our first home. We had taken baby steps over the past year, slowly working towards putting an offer in on our house. The wonderful employees at Masters were helpful from day one and took the time to get to know our situation and goals. Seeing as this was our first time going through the home buying process I don’t have anything to compare the experience against, but what I can tell you is that the kind and caring Masters Team made the process a breeze and my wife and I felt fully confident that our needs and information were being securely managed. We would recommend Masters Team Mortgage to anyone and we will not hesitate to reach out to them again when the need arises.
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November 2023 by Jessie Fails
Masters Team Mortgage did an excellent job. They kept me and my wife updated through out the process. Working with Krista was excellent, she communicated with us every step of the way, and made sure we were aware of any changes and or moves. I would recommend Masters Team Mortgage to all my friends and family looking to purchase a home. Also give Kudos to Heidi, and Belinda. Job well done.
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November 2023 by Tilottama Bandopadhay
Highly recommend Masters mortgage for their amazing service in financing our home loan. Very professional and worked hard to help us close on our home in a tight timeline.
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November 2023 by Lisa Henslee
Krista and the rest of the team at Masters were wonderful to work with. Communications were timely and they kept us informed throughout the process. They also answered any questions in a timely manner. I would definitely recommend them!
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July 2023 by Sydney Evans
We had an excellent experience with Masters Team handling the purchase of our home. The team was easy to get ahold of and always quick to respond. Our processor, Bridget, was very thorough and always sending reminders and keeping track of our checklist to make sure we were able to stick to our timeline. We felt that everyone took the time to explain the process and make sure we were aware of our options, coming away from the experience educated and feeling we had the tools to make the best decision when getting our loan. We were dreading going through the mortgage process again after stressful past experiences but the Masters Team made this positive and easy!
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June 2023 by Jessica L.
Randy Masters and his team have been out go to lender for every single purchase and refinance I have ever processed. They are the only lender that I would ever trust with any complex purchase/refi necessary. I will always and continue to refer, anyone looking for a home loan to Randy Masters, hands down. Thank you again Masters Team for our successful closing (times 4)!! Use Masters to ensure a successful closing!
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May 2023 by Mike Davis
I highly recommend the team at masters Team Mortgage. I was referred to them by my real estate agent since I hadn’t done any prep work with getting a new home loan pre-approval. I was contacted by Krista Watson, and we did a quick pre-qualification over the phone and after that brief conversation, I knew I had found a great mortgage group to work with. Krista right away got me in contact with Bridget LeBlanc who followed up with all the necessary paperwork she needed to get the approval. She moved at lightning speed and my wife, and I, were quickly approved for our new home loan. Kudos to Bridget and Krista for keeping the lines of communication open for any questions or concerns I had during this process. I will highly recommend then to anyone that is looking to purchase or refinance their home as this process was so smooth it almost made me nervous as to how smooth and quickly everything took place. I’ll be sure to go back to this fantastic group for any future real estate financing needs.
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May 2023 by Denise P.
My husband and I had the pleasure of working with Masters Team Mortgage for a loan; to purchase our dream home; and again, to refinance that loan, once we sold our home that we sold after our move. Bridget LeBlanc and Belinda Escamilla were very friendly and professional throughout the entire process! We highly recommend Masters Team Mortgage!!
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April 2023 by Kelli G.
Krista and Rochelle are AMAZING! I'm a local real estate agent and was looking for a solid bridge loan to help my clients buy their new home before selling their current home... only problem was they wanted to use their VA eligibility. After being turned down everywhere else, the Master's Team was willing to help them! They gave our customers FIVE STAR service and a wonderful loan when it was all done. I will highly recommend this company to our future clients looking for private money. Thank you for serving our Veterans when others would not:)
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November 2022 by Thomas H.
Always the best rates, very responsive and reliable service, and most importantly - everything is very transparent. I am always presented with full and detailed cost estimates and able to look at multiple options side by side. I have worked with Masters Team Mortgage for over ten years on multiple refinancin transactions and on new loans. The team is very supportive and friendly, super knowledgeable, and always a pleasure to work with. They will continue to be my go-to place for refinancing and mortgages.
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October 2022 by Sharon Bettega
Our realtor preferred a different broker that she worked with, and against our better judgment, we decided to work with him. After weeks of trying to get our application together, it wasn’t looking good, it was a hot mess! With just two weeks left before we were supposed to close on our dream home everything fell apart, our current house had already sold, we would also lose our earnest money ! We had worked with the Masters Team previously on a refi so we reached out. One email to them and Randy and Krista immediately took action. From the mortgage application through underwriting to approval and closing, the whole team at Masters has been amazing! Everyone was extremely detailed, responsive (huge shout out to Bridget who kept us in the loop every step of the way and pushed the underwriting process along!) knowledgeable, organized, and just plain nice… I mean REALLY nice! Our loan was not an easy one, but we would never have known that. The Masters team was professional and positive throughout the process. In less than a week they had everything back on track, and set to close! It was nothing short of a miracle!When we reached out to Masters we felt beat-up and completely defeated ? by the previous broker. Within minutes of turning it over to the Masters Team, we felt a huge weight had been lifted. Their positive attitude and years of experience with atypical loans kicked and we were assured we were not defeated at all, they had a Plan A, B and C! In less than a week they had everything back on track, secured us an FHA loan and locked in our rate before the rates went up. We closed just a few days past our original close date and they started from scratch!! It was nothing short of a miracle!I will refer everyone I know to Masters Team Mortgage!Thank you to the whole Team! We love our new home and we couldn’t have done it without them!
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October 2022 by Bob Huff
We cannot say enough good things about Masters Team Mortgage. They truly treat customers like family. Each member is friendly, helpful and have excellent communications skills. Krista Watson was so helpful to get us locked in at a good rate, only to discover that we still qualified for VA at an even better rate.! The timelines established by Bridget LeBlanc were not only accurate but exceeded our expectations. She worked hard to provide the upmost timely information to us. We highly recommend Master Team Mortgage. They are an amazing group of people who act in your best behalf.
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October 2022 by Courtney Kelly
Masters Team Mortgage is the absolute best mortgage company we’ve worked with! They are standouts when it comes to communication, customer service, and helping you find the best option for you. They take time with us each and every time we reach out with a question. We worked with them for our purchase and through multiple refinances, and always had a stellar experience.
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September 2022 by Connie S.
I'm sure this company is good when they're good but they are horrendous when they are bad. My officer Dropped the ball on my mortgage and the owner was unresponsive to us and avoided us for a month until he called me back. He proceeded to place blame on me and berate me for not asking for him earlier. Rude. Condescending. I would t recommend this team. I lost the home I was trying to get and had much better luck with another company