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September 2024 by Eric Christensen
I had a really good experience here, being someone who needed a fair amount of explanation regarding the process. They sent me emails with status updates and were always available for one-on-one assistance when I came into the store. I would like to thank Bart and Alexander in particular for their patience in answering all my questions.
Highly recommended! Will likely make the drive from the Bay Area again in the future.
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September 2024 by Chris Fathenheiur
Terrible gun store, located in the most difficult area, they don’t want to help anyone but themselves, just selfish all in all.
Recommend anything else
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September 2024 by Global Expat Reviews
Most if not all of the reviews posted on behalf of this establishment are artificially crafted, I can tell you for certain this store is a fraud
I ordered a pistol here, submitted all the paperwork needed, they accepted it and processed it, after a bumpy discussion on why it is valid to use as “form of residence” , they then showed me “My pistol” and so forth , only to take it back for no apparent reason because of the following
The following day, they email me that they want to refuse service because they weren’t happy with the proof of residence papers I submitted , subsequently wasting my time and making me come back to get a refund and get charged a re stocking fee for something that was not my issue
A condescending slightly obese Caucasian gentlemen who appeared to be in his early thirties by the name of “Tyler” went on to say that he could not process my refund as I am not producing the same card I used to buy the gun, when in fact I was, and proved it with my statement, he then went on to LAUGH at the situation, saying “He didn’t care about me or my money, and that I should go figure it out with my bank” when my bank has nothing to do with it. He really just wanted me to take a negative hit through my bank by doing a chargeback and that , I wasn’t going to do, a kind manager later walked in, who solved the situation by SIMPLY offering me a cash refund instead , 40 minutes later
This is what should have been done from the get go , but instead this guy wanted to make his bad day, everyone else’s bad day, but hear me out, my day only got better from there on out as I got to see what a clown he was making of himself, and how I ultimately got what I deserved, my refund.
There are plenty of other gun stores to shop at, which have their own actual dedicated store front, with kind employees, unlike this one, where you have to walk into a professional building then go through a maze of doors and hallways just to get to one inky dinky room in the back, stuffed with arrogant low life people who call themselves firearm employees, which specifically Tyler, out of the bunch, was the most cringe, laughable human being I’ve seen in a long time
Good job Tyler! :)
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September 2024 by Drew Rosenberg
Great shop with great employees… manager and employees were knowledgeable and helpful ??
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August 2024 by Gabe Marcus
I recently had the pleasure of visiting Loyal Arms in Folsom, and I can’t say enough good things about my experience! From the moment I walked in, I was greeted with a warm and friendly atmosphere. But what truly made my visit exceptional was the incredible assistance I received from Ricky.
Ricky was super helpful in guiding me through the process of selecting firearms. His knowledge and expertise were immediately evident as he patiently answered all my questions and provided detailed information on each option. Whether you’re a seasoned firearm enthusiast or a first-time buyer, Ricky’s ability to explain the nuances of each firearm in an understandable way is truly commendable.
He took the time to understand my needs and preferences, ensuring that I made an informed decision that I’m genuinely happy with. Ricky’s professionalism and dedication to customer satisfaction were apparent throughout our interaction. It’s not every day that you encounter someone who is so passionate about their work and committed to ensuring their customers have the best experience possible.
Loyal Arms also boasts an impressive selection of firearms and accessories, catering to a variety of needs and preferences. The store is well-organized, making it easy to browse and find exactly what you’re looking for.
Additionally, we decided to invest in the lifetime membership, and it has already proven to be totally worth it. The benefits and perks that come with the membership add significant value and enhance the overall experience.
If you’re in the Folsom area and in need of firearms or accessories, I highly recommend Loyal Arms. And be sure to ask for Ricky – his exceptional service and expertise will undoubtedly enhance your shopping experience. Thanks, Ricky, for making our visit to Loyal Arms a memorable one!
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June 2024 by Mike Gyver
These guys are great! Super friendly with everyone, including novices. The online store has everything you may want if they don't already have it stocked. Prices (all listed online) are better than other shops in the area and no secret handshake is needed. If you've never been before, just walk into the building and ask the receptionist for Loyal Arms.
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May 2024 by Riley Zamora
Legit Service.
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April 2024 by Carlos Velasquez
Excellent customer service
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April 2024 by Keith Morrissette
These are the bros
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April 2024 by Jimmy He
Awesome store, super friendly staffs, came all the way from Milpitas to visit, so worth it!
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April 2024 by Ben McGraw
Super knowledgeable and help-full. By far better service than any of the other shops I’ve been to in the area.
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March 2024 by Jesus
Great staff and extremely knowledgeable. It's a bit out of the way for me, but these guys are my new go-to. Quick processing with a friendly respectful smile. They're not fudds like other ffls, and the items for sale there are great prices too.
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February 2024 by Mike Salinas
I took my 16 hour CCW class with Emillio with Loyalty ARMS . He is by far the most down to earth person I have dealt with he is not here to just take your money he makes sure you know what’s acceptable and how to keep you safe and when do use your firearm and when not to his prices are the best he is not here to get rich. He is very fair on all ammo cans and his class like I said he is really down to earth, not arrogant like most. Instructors. I could’ve sat in his shop and talk with him for another two days that’s how cool of a guy.he is
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February 2024 by joel iniguez
Great staff, eager to help and overall professional. Thanks guys
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January 2024 by Joshua Zientara
Interesting location. Is located in an office park. Good prices on ammo.
