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March 2024 by John Santos
I love that they do tie rotation and balance at no charge. That's why I always buy tires from here.
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February 2024 by Vladimir M
Thanks for fixing a flat tire for FREE. It was done twice in our family.God bless your business for your kindness!
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February 2024 by Ciara Mac Leod
Got a tire rotation done, had given them the lug nut and they temporarily lost it but found it, then I asked for my tire pressure to be checked and filled if need be. My recommended PSI for all tires is 37 yet all were set to 32 which is way under. I’m disappointed as they did not listen to my instructions as the tire pressure is legally supposed to be checked once a tire rotation is done. Check your tire pressure after services done!
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January 2024 by Jo Ann Petrosene
Brought my car in for a free brake inspection. I was greeted and waited on promptly for my 3:00 appt.Nicholas rotated my tires,addressed my questions and I was out of there within the hour.Fast service, friendly and many mechanics to service more people.
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January 2024 by David Jensen
Purchased a new replacement battery. They had the original battery but still gave me the wrong replacement, which wouldn't fit, and required multiple trips down freeway to resolve.
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December 2023 by Rudy Perez
I have been a loyal Les Schwab customer at this location for 15 years, and have no plans to change that. Jesse the store manager is a class act. I always highly recommend our Folsom store. Thank you Jesse and the Folsom Les Schwab team
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December 2023 by J C
Les Schwab in Folsom has a "we don't need your business" attitude. I called a couple days ago to inquire about getting new OEM wheels for my corvette and the Gentleman said "youre better off just getting them installed from the dealer since thats who we would order from". He wasn't even interested in selling me tires, instead just told me to go to Chevy. Gave them another chance today and a lady answered the phone, when I told her that I have the exact Michellin tire size that I would like a quote for and she told me that they do not carry Michellin and would have to have someone look into that and call me back, well they never called me back. Called over to Ameri** Tire** near Home Depot and they not only had the tire I want in stock but greeted me well and said they appreciate my business. Also, Les Schwab doesn't price match like their competitor (Americ** Tire) does. Bad Experience.
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October 2023 by Chris Garlinghouse
I came in with a nail in my tire about an hour before closing on a Friday, and the team here was able to accommodate me. I had my dog with me so it meant a lot that they were able to help right away without an appointment. Experiences like this keep me coming back through multiple vehicles!
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September 2023 by Ryan Patton
They did the alignment fine, but charged me for parts that weren't installed. Cam nuts and new bolts were supposedly installed on the rears for the alignment but when I went I checked there was only 1 new nut, and no new bolts. Wouldn't be a huge deal if they were actually all there, but when they charge 19 dollars a nut and bolt it added 80 dollars. We were also told the car didn't come with them, but how would there be an old cam nut and a new cam nut then?Just rubbed me the wrong way. Hard to find a shop that just does what you ask and doesn't falsely charge stuff. Been noticing oil change places won't change the filter and they still charge for it.So anyways, fair warning to everyone to check if the parts you paid for were actually installed.
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September 2023 by Michael M.
TOP NOTCH customer service, quality and value. Everyone is friendly and knows their stuff. Nice to have a reliable place you trust.
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August 2023 by David Malan
Good fast service at a reasonable price. Got four new tires for my truck.
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August 2023 by Ryan Mendez
My first time every coming to this company! Went in for a wheel alignment in my 2017 with almost 200K NEVER had a wheel alignment and they were honest and showed me I still didn't even need one. Got my TPMS replaced and I am very satisfied with the service! Loved the experience, wasn't packed, open space, honest good work, good prices for me. Would definitely return ?❤️
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August 2023 by Ron Lyons
I've been driving for many years and gone to many different auto service businesses. Les Schwab never disappoints. Always very friendly great customer service and they get the job done pretty quickly.
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August 2023 by raysmusic49
I had my brakes done there 2 1/2 years ago… took it back 4-5 times complaining about them being noisy and grinding.. they said they couldn’t hear anything.. they used after market pads but should have used original Honda pads.. I recently spent almost a thousand dollars getting them redone.. I’m done with Les Schwabs!!!!
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July 2023 by Martin K.
Always super fast service, they truly go above and beyond with communication and good quality service. Wish all businesses were like this.