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June 2024 by Srihitha J
Worst customer service. Store manager is very rude and she doesnt know the difference between used products and new products. Cant see a good store having such a horrible manager.
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March 2024 by Jimmy Whitley
Had everything I needed.
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March 2024 by Odile R.
This store is so short staffed! Are they going out of business! There are boxes everywhere. The employees are doing their best but the company is clearly abusing staff.
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March 2024 by Bob R.
Called the store to ask if they carried bark cloth. The lady said they did not. I figured a large fabric store like this would have it.
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February 2024 by Wanda G.
My review is for the Folsom Joann location. I did an online order of threads and I needed ten threads. The website said all ten were in stock at that store. I did my order and paid for it. Would go to pick up curbside the next day. A few hours later half my order was cancelled and refunded. They actually only had four of the items there. Huh?? So in an effort to save myself time...I ended up having to go to pick up these few items and go to a different craft store for the rest. Also, when I went in to pick up my order the store was a complete empty shell...with bare shelves everywhere. Super weird. Won't return to this location unfortunately.
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January 2024 by Kyle Walker
Staff is very nice. Store did not have many of the things their website said was in stock. In particular, we stopped by to get an iron-on for a school project and almost the entire wall had tags prompting you to order online. Our fault for waiting to the last minute but still very frustrating. While it’s not the store’s fault, the website is very unfriendly to users - defaulting to a store 100 miles away and crashing when trying change store. My overall recommendation would be better inventory management.
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November 2023 by Sharon S.
I've never seen a Joanns so poorly maintained. The floors are disgustingly dirty throughout the store. The merchandise was jumbled all over the place. I'd rather make the trip to Jackson as that store is far superior in many ways. It's a shame to see a store in this disarray.
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October 2023 by Gunjan Agrawal
I absolutely love this store. I am a fashion designer from India. It’s my to go store for all my sewing supplies. Staff is always super friendly and helpful.
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October 2023 by gunjan agrawal Realtor
I absolutely love this store. I am a fashion designer from India. It’s my to go store for all my sewing supplies. Staff is always super friendly and helpful.
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August 2023 by Sydney K.
I get my craft stuff here I really like Joann's it the best store ever I like getting beads so I can make bracelets for people and I love doing crafts so much
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July 2023 by Tubby Rogers
Always a helpful place.
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July 2023 by Francess Thomas
Great deals ?? ??
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July 2023 by Kathy White
This is the DIRTIEST STOR
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July 2023 by Helen Ben Maor
Always has what I'm looking for
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July 2023 by Bill Howard
It's a smaller store, but has everything you might need for a project. Helpful and friendly staff, it's my go to store for fabric and craft supplies.
