-
March 2024 by Danny M.
I went to this Jiffy lube to have oil changed. Have used Jiffy lube for all my cars. Being new to the area, wanted to establish a location near my work/home location in the area. Get there with 30 minutes before they close. They tell me will take about an hour and I was ok with that. Staff seemed friendly that helped me and acknowledged their bathroom had no paper towels to dry my hands before entering. They get done and I was able to use my coupon and he offered one if I did not have one. I go home and leave the next morning, check engine light is on and get checked out and it was a sensor they tinkered with or hit. Just had to go to the Jiffy Lube near my home in Fresno County to have checked and they had to replace the filter and plug as the one in Folsom stripped it and did not tighten the filter so they replaced that as well. I now know why the mechanic aspect was moved from the Folsom location, as it was not just that there are more shops that the employee mentioned when I was there, but the care that it not provided to cars when brought in. Moral of the story, go to where ya know and not convenience. Also, listed to the Yelp reviews and number of stars a business has. Last, nice does not cover the cost of engine repairs (hope I avoid) or oil stains in your drive way which I have.
-
March 2024 by Bryan N.
On February 19, 2024, my 20-year-old daughter took my 2010 Honda Accord into the Folsom Jiffy Lube for an oil change and tire rotation. They inspected the brake pads and reported that they need to be replaced. They documented them as; front is 2 mm, and the rear are 1 mm. I found this odd because I had a complete brake job in October 2023. I took my car to an independent auto mechanic for an inspection, and they reported that my front and rear pads measure at 8 mm. They inquired why I was having such new brakes inspected and I told them what Jiffy Lube had indicated. Laughter erupted around the room. Intentional deception or do Jiffy Lube crew members not know how to measure? Anyway, no more Jiffy Lube for us.
-
January 2024 by Evan Bautista
Justin was really great! He really made my trip quick, easy and friendly.
-
January 2024 by Michelle Thompson
First time visit at this location. Service was fast and the staff was friendly. In and out with little wait.
-
January 2024 by Erin Reed
Everyone is always nice here! They are helpful and explain things without being condescending - I like this location!
-
January 2024 by Chantal Sarha
Thank you Timothy & all the guys for a great job!
-
January 2024 by Rick Wheeler
I love how fast and efficient the technicians are and knowledgeable
-
January 2024 by Jerry Gallegos
Great service here. However no tune ups at this location
-
January 2024 by Mark Manz
Everyone was professional and friendly, and I received quality service at a good price
-
December 2023 by Maria Osborne
This was our first time here, and it won’t be our last… Great service!
-
October 2023 by sherri wasson
Great guysServices: Air & cabin filter replacement
-
October 2023 by Joseph Romo
THE LEAD AUTOMOTIVE TECHNICIAN AND HIS STAFF ARE A CLASS ACT IN THE PUBLIC SERVICE INDUSTRY.
-
September 2023 by C f
I went in with a bolt head that was snapped off my skid plate from my last oil change. They were able to remove it and even had a random spare laying around to replace it with. Timothy, Jacob, Blake and Jack were all very helpful, polite and upbeat. I'll be back
-
September 2023 by Ahmoze
My sister was headed to work and got a flat on the way. She pulled in and the guys were quick to put on the spare for her. Thanks guys!
-
August 2023 by John Milliken
Lately, I have been choosing repair shops, not based on how good of a job they do but how pleasant the workers are to work with and everyone at Jiffy Lube folsom is very nice and pleasant and that is the reason I come here. Great service with a great attitudeService: Air & cabin filter replacement