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March 2024 by Asha N.
I've been doing the in person consignment drop offs for about 10 years now. I was big on Plato's, Buffalo Exchange, etc. until I started doing online sales via Poshmark, eBay, Depop & do not go to these clothing exchanges anymore, simply because they are high risk low reward. Knowing this, I made sure I only packed items that were "trendy" and popular on the e-com sites as well as social media. I included some Paige jeans, Hollister Chino Shorts, some Levi distressed high waisted shorts, some stella McCartney joggers, and a few other tops from some boutiques. I was shocked they didn't take the name brand items, as girls on Depop are selling "early 2000s" hollister and Abercrombie fashion literally for $60 a top. I actually asked why they didn't take at least the shorts, and the guy got a bit stiff and said "we have too many shorts right now" .. OK. we are nearing summer in Sacramento. shorts will be selling, especially levi, and hollister . while I expected this - I couldn't help but ask if they're still a booming business with Depop and Poshmark being peoples first choice for resale. he said "yes - on weekends." anyways - I initially was told that 4 items were purchased from me, come to find out that there were two. I used my store credit to purchase some cute Levi shorts, and a very cute Khaki Zara dress with the tags still on (LOTS of NWT Zara btw..) and received the remainder of my store credit ($3 USD) on a card... I think the mandatory 24 hour wait period to pick up remaining items or cash/store credit is the cherry on top. I asked since when they started doing this as I've sold here in the past, and they said it was new. big mistake. you can go to to any other consignment store and have your answer within a few hours. we all know that consignment stores aren't the first choice these days when it comes to reselling - but this should be the last on your list . happy selling
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March 2024 by Ann G.
Don't waste your time here. They over price everything. Might as well go to Nordstrom rack, outlets, etc. better priced and new clothes. This place actually charges way more than what they are brand new. I don't like the no refund policy. This place will also buy your clothes and very minimal payment. Greedy establishment
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January 2024 by Connor K.
Dropped off some clothes for resale here. If you leave your clothes for longer than a day they will donate them which seems a little extreme to me. I had previously dropped off another bag for resale around 11am then came by the next day around 12pm and they said they weren't ready. The return ticket I was given said to return in between 1pm-7pm the following day after I dropped it off. It seems a little ridiculous to have such a strict window. You're also only allowed to drop about one laundry baskets worth of laundry. They tend to only take a couple items and it doesn't matter the quality because there's so much Shein and other cheap brands they keep in store. When I brought in the laundry sized basket they only took maybe 5-7 items and I was given about $21. The second time I brought in a smaller basket they took around 4-5 items and still only got $21. In my opinion if you want sustainable fashion pieces this is probably not the best shop to go to. For local reviews or travel content you can find us on most socials @sunsetourist
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December 2023 by Christina I.
I was in need of clearing my closet and a lot of high brand-named clothes and accessories. Upon entry I was greeted, and the ambiance was pretty. I was really surprised on how clean and organized it was in comparison to other bargain stores. You might even not realize these are used items. My visit was primarily to sell my items. Most of my items were selected but I will say that I only got a small fraction of what I originally paid for. I gave up 5+ designer handbags and received less than $75 total. I wasn't in need of money and primarily just wanted to get rid of them and see if I could at least get something out of it. So if you're trying to sell an item close to retail value, the selling aspect is just okay. *see below for step by step experience* However when it comes to buying items, I will say that the prices are good so long as you're okay with second hand items. They also have high end brands like Lululemon, Michael Kors, etc. * - You will need your ID and a sturdy bag for your items (e.g., no plastic or paper bags; preferably a recyclable cloth bag or laundry basket). - Be prepared to share your first/last name, driver's license info, and phone number. - You will sign in on a clip board as well as briefly describe your items and the container it's in. - Do expect to hand the items for 24 hours so it can be assessed. - You will receive a tag and provided instructions on when to return. - When you return, make sure you have your tag and the associate will let you know how many of your items were approved and the amount you will receive.
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December 2023 by Ben M.
I went into freestyle today and was greeted by a very nice lady named Nicole. She was great and helped me get a fitting room and find everything I was looking for. Will definitely be back!
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December 2023 by Sam G.
The store is very clean and they always have a good selection of seasonal items. That and the staff are all very friendly.
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November 2023 by Brayson s.
nicole was so friendly greeting me into the store! Charlee was so helpful letting me use freestyle bags to drop off since I brought my clothes to sell in plastic bags! So thankful for the Folsom Freestyle staff!
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October 2023 by Rosé X
Freestyle has with a wide selection of items and friendly staff. Sandra was helpful when i brought my bags and let me know to pick them up the next day. The pickup process and cash out was easy. I definitely recommend checking it out!
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October 2023 by Chanyeol Do
Pretty good location, nice selection of clothes from what I was seeing. The staff were helpful and stylish.
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October 2023 by LLL
Great experience, nice girl gave me some cute outfits suggestions, and definitely come back check it out again
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October 2023 by jen kim
a great selection of clothes that are in style and the workers are so helpful the girls at the front were so nice and welcoming
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October 2023 by S F.
When I came into Freestyle last week I felt very welcomed as soon as I walked in. I came in looking for a hippy outfit and a girl named Anh was very helpful in helping me decide on what shoes look best with the skirt and bell bottom top. I will definitely come back!
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October 2023 by Kristen T.
This company operates on a dishonest scale. Please read their policy carefully. If you don't pick up your clothes at the end of next business day, your clothes will become their property. They changed their policy and didn't mention to their customers. I picked up my clothes on day 3 and they said they've already donated the rest of my clothes, the clothes that they didn't buy back. Really?
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September 2023 by Jamie J.
Walked in tonight and our greeting was a very flat and rude "we close in 20 mins" from the two clerks standing behind the counter. We walked back to the rack of dresses and quickly picked three to try. The dressing rooms were closed. The clerk said the dressing rooms were closed because they close in 10 mins. Wow. Time flies in that store before we had only been browsing 5 mins tops. I tried to promise I'd try the dresses quickly and was met with "you can try on one item but not 3... so no...". We left and won't be back. We got to the car and it wasn't even 6:50pm and they close at 7. Terrible customer service and rude workers.
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July 2023 by Karen T.
I dropped of some jeans and shorts yesterday and came back today hoping I would get a little cash. I had 18 jeans I dropped off, and I didn't count the shorts. So when I came back today, they said they only kept 1 item. When I got home I only had 14 pair of jeans. So if they paid me for 1, that means they ripped me off for 3 pair. They may have done the same thing with the shorts, but I didn't count them before drop off. I will never go to this store again because they are stealing from customers.