-
March 2024 by Asha N.
I've been doing the in person consignment drop offs for about 10 years now. I was big on Plato's, Buffalo Exchange, etc. until I started doing online sales via Poshmark, eBay, Depop & do not go to these clothing exchanges anymore, simply because they are high risk low reward. Knowing this, I made sure I only packed items that were "trendy" and popular on the e-com sites as well as social media. I included some Paige jeans, Hollister Chino Shorts, some Levi distressed high waisted shorts, some stella McCartney joggers, and a few other tops from some boutiques. I was shocked they didn't take the name brand items, as girls on Depop are selling "early 2000s" hollister and Abercrombie fashion literally for $60 a top. I actually asked why they didn't take at least the shorts, and the guy got a bit stiff and said "we have too many shorts right now" .. OK. we are nearing summer in Sacramento. shorts will be selling, especially levi, and hollister . while I expected this - I couldn't help but ask if they're still a booming business with Depop and Poshmark being peoples first choice for resale. he said "yes - on weekends." anyways - I initially was told that 4 items were purchased from me, come to find out that there were two. I used my store credit to purchase some cute Levi shorts, and a very cute Khaki Zara dress with the tags still on (LOTS of NWT Zara btw..) and received the remainder of my store credit ($3 USD) on a card... I think the mandatory 24 hour wait period to pick up remaining items or cash/store credit is the cherry on top. I asked since when they started doing this as I've sold here in the past, and they said it was new. big mistake. you can go to to any other consignment store and have your answer within a few hours. we all know that consignment stores aren't the first choice these days when it comes to reselling - but this should be the last on your list . happy selling
-
March 2024 by Marcelo Mello
I went to the store the other day and got the greatest service from the girl with long black hair. Will be coming back!
-
March 2024 by Ann G.
Don't waste your time here. They over price everything. Might as well go to Nordstrom rack, outlets, etc. better priced and new clothes. This place actually charges way more than what they are brand new. I don't like the no refund policy. This place will also buy your clothes and very minimal payment. Greedy establishment
-
February 2024 by melissa henley
Today when I went in there was a wait for the fitting rooms and they instructed me to leave my clothes on the rack while I waited for the fitting room to be free. They called my name after a few minutes and when I walked over they informed me they had put all of the clothes I had chosen back on display. They asked me to describe the size, brand, and style of each thing I had chosen and when I didn’t remember the brands they hit me back with extreme attitude saying they couldn’t help me find the clothes I had picked if I “didn’t pay attention to what brands I had picked” and then I only got 3 of my 4 items back. I ended up just leaving because I felt too uncomfortable to get anything. Disappointed in this experience
-
February 2024 by Lexi Brown
Overpriced as $hit, they sell WILD FABLE for twice the price, washed up brandy for the original price, and then lost my best friends HELD items while they made us wait for a changing room. Then gave huge attitude when we didn’t remember the specific brand of her items. Whatever.
-
February 2024 by Alia Crook
Changed their return policy and no warning. All sales final so buyer beware.
-
January 2024 by Connor and Gianna
Dropped off some clothes for resale here. If you leave your clothes for longer than a day they will donate them which seems a little extreme to me. I had previously dropped off another bag for resale around 11am then came by the next day around 12pm and they said they weren’t ready. The return ticket I was given said to return in between 1pm-7pm the following day after I dropped it off. It seems a little ridiculous to have such a strict window.
You’re also only allowed to drop about one laundry baskets worth of laundry. They tend to only take a couple items and it doesn’t matter the quality because there’s so much Shein and other cheap brands they keep in store.
When I brought in the laundry sized basket they only took maybe 5-7 items and I was given about $21. The second time I brought in a smaller basket they took around 4-5 items and still only got $21. In my opinion if you want sustainable fashion pieces this is probably not the best shop to go to.
For local reviews or travel content you can find us on most socials @sunsetourist
-
January 2024 by Theresa Taylor
VERY overpriced. Good will is still cheaper for USED clothes
-
January 2024 by Connor K.
Dropped off some clothes for resale here. If you leave your clothes for longer than a day they will donate them which seems a little extreme to me. I had previously dropped off another bag for resale around 11am then came by the next day around 12pm and they said they weren't ready. The return ticket I was given said to return in between 1pm-7pm the following day after I dropped it off. It seems a little ridiculous to have such a strict window. You're also only allowed to drop about one laundry baskets worth of laundry. They tend to only take a couple items and it doesn't matter the quality because there's so much Shein and other cheap brands they keep in store. When I brought in the laundry sized basket they only took maybe 5-7 items and I was given about $21. The second time I brought in a smaller basket they took around 4-5 items and still only got $21. In my opinion if you want sustainable fashion pieces this is probably not the best shop to go to. For local reviews or travel content you can find us on most socials @sunsetourist
-
December 2023 by Christina I.
I was in need of clearing my closet and a lot of high brand-named clothes and accessories. Upon entry I was greeted, and the ambiance was pretty. I was really surprised on how clean and organized it was in comparison to other bargain stores. You might even not realize these are used items. My visit was primarily to sell my items. Most of my items were selected but I will say that I only got a small fraction of what I originally paid for. I gave up 5+ designer handbags and received less than $75 total. I wasn't in need of money and primarily just wanted to get rid of them and see if I could at least get something out of it. So if you're trying to sell an item close to retail value, the selling aspect is just okay. *see below for step by step experience* However when it comes to buying items, I will say that the prices are good so long as you're okay with second hand items. They also have high end brands like Lululemon, Michael Kors, etc. * - You will need your ID and a sturdy bag for your items (e.g., no plastic or paper bags; preferably a recyclable cloth bag or laundry basket). - Be prepared to share your first/last name, driver's license info, and phone number. - You will sign in on a clip board as well as briefly describe your items and the container it's in. - Do expect to hand the items for 24 hours so it can be assessed. - You will receive a tag and provided instructions on when to return. - When you return, make sure you have your tag and the associate will let you know how many of your items were approved and the amount you will receive.
-
December 2023 by Ben M.
I went into freestyle today and was greeted by a very nice lady named Nicole. She was great and helped me get a fitting room and find everything I was looking for. Will definitely be back!
-
December 2023 by Sam G.
The store is very clean and they always have a good selection of seasonal items. That and the staff are all very friendly.
-
November 2023 by Brayson s.
nicole was so friendly greeting me into the store! Charlee was so helpful letting me use freestyle bags to drop off since I brought my clothes to sell in plastic bags! So thankful for the Folsom Freestyle staff!
-
November 2023 by Daniel Kane
I don't go to second hand stores, but saw they buy items and myself being new to the area as a resident and even registered to vote out in the Folsom, CA area-thought I would be okay dealing with them. It's the holidays and I believed I could get some spare cash for some items of mine. I was offered $5.00 for %100 men's cashmere sweater (that still had the original tag on it) and they had to keep item overnight with my men's Armani Exchange Sunglasses with case, that wasn't even given a price for the following day. I saw other items in the store as in a display case that looked in okay condition to put modestly as scuffed boots with dirty dingy laces and like shoes besides such in same case. Guessing the Goodwill would have the same with probably better prices, but again I don't shop second hand and usually buy from Macy's and use my Macy's credit account. The staff seemed in there own little world and had trouble locating my items and weren't knowledgeable in there field, they didn't even sign my slip to bring back to them to regain my items and I was grateful my items were there and found and not missing. There service was disorganized and in disarray as the shop seemed as well. Saw the unprofessionalism further as I left with hearing slander and gossip against-28 U.S. Code § 4101 and negative for my Anxiety/Stress condition.
-
October 2023 by Rosé X
Freestyle has with a wide selection of items and friendly staff. Sandra was helpful when i brought my bags and let me know to pick them up the next day. The pickup process and cash out was easy. I definitely recommend checking it out!
