Folsom Lake Ford, Inc. Parts is highly regarded for its exceptional customer service and honest approach. Customers consistently praise the staff for their care and efficiency. Kevin, in particular, is noted for treating clients like family, ensuring a welcoming atmosphere. The online appointment system simplifies the process, with Jim in the service department providing clear communication and quick turnaround on vehicle repairs. Many customers have experienced a seamless car buying process, with Mike Whitaker and Kevin Garay being highlighted for their professionalism and straightforwardness in negotiations. Visitors can expect prompt assistance, even during busy times, as seen with Dan, who efficiently managed customer needs while providing refreshments during short waits. The positive reviews reflect a commitment to customer satisfaction, making Folsom Lake Ford a recommended destination for both parts and vehicle purchases.
Kevin treats you with the same level of care as his own family! these people are great.take your business here and you won't regret it. important are rock solid honesty.
September 2023
Just bought a brand new 2023 Mustang Mach-E from Mike Whitaker. Mike was great to work with, and helped me get the exact deal I wanted. If you're in the market for a new Ford, go see Mike. This was probably the least painless new car purchase I have had.
July 2023
Joe Ramirez was great to deal with ! We were fortunate to have he and Finance Manager , Paul hold the Badlands Bronco all day til we arrived. The pricing was exactly what they said it would be over the phone. We love our Bronco . Go tell Joe we recommend him Trish & Paul Elliott
