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January 2024 by Anurag Bommara
I was not satisfied with car wash and interior cleaning & vacuum service. I had purchased the $50 package. Since it was Friday, they were too fast, looked like some sort of hurry and quality of the service wasn’t good enough.
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January 2024 by Padma Krishnamoorthy
Not worth the money. I took Detail wash + Express wax (exterior) + full interior. Left my car with them for good 6 hours only to find subpar service.The exterior wash was a total bogus. I still had bugs stuck to my number plate. A layer of dust below the wipers. Didn’t look it was washed at all. There were places where the wax wasn’t buffed properly leaving white streak marks. The interior had visible areas left as well. The door jambs had dusty white streaks.For the price I paid, I expected better standards and attention to detail. I respect people’s work and expect a certain level of thoroughness when they say the job is complete. I hated to stand there pointing out the missed spots and get them fixed before leaving the place, only to find more missed corners and dust layers when I reached home. If you are particular like me and are looking for value for money, look elsewhere.Having said all of the above, it would be unfair if I didn’t mention the staff. They are very friendly and make you feel welcomed.
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January 2024 by Ashnan Whiting
This used to be our go to car wash spot but the quality of work has really gone down. We would drive up from Sacramento to folsom glen because we knew we could count on them. But even after paying over 50$ for the premium wash, my car was spotty on the outside, and neither the dash, steering wheel, cup holders, or seats were wiped down. It feels like they are now prioritizing a quick turn around over a quality cleaning now. Our family is sad to have to find a new go to car wash, but it no longer seems worth the money to go here.
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January 2024 by Margaret McGinness
I have always been very pleased with the customer staff ; very professional, knowledgeable and friendly. I was there the other day after they had closed. I was concerned that my car was low on oil asit was time for an oil change. Anthony was kind enough to check and oil until I was able to come back another day. I was very grateful.
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December 2023 by Yeahoo Whoyah
Good cleaning on a Monday morning after an Autumn road-trip. No waiting. I don’t usually take my Subaru to the car wash so I was a bit surprised by the prices. The basic entry level wash is now $34.99 so after a tip it’s $50. I’m glad I don’t drive much so won’t need another cleaning for a while.
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October 2023 by Greg L
A long, overdue review. A big shout out to Boati, Ernie, and all of their team there. TL:DR- they always go above and beyond when cleaning your car/truck every time, regardless of the ‘package’ purchased. They are always smiling, and moving. An amazing team here that care about what they’re doing and the customers!I am selling my truck, and had them do the full detail a few weeks ago- to say the least, I’ve done some camping with it, and things were a bit dirty. They took some serious time and care in cleaning it up, and my truck looked absolutely pristine! I just wish I took before photos to share here. But, what a difference their detailed cleaning made!And today, took the other car in that has had carnage laid waste to it by our little girl whose apparently perfecting her throwing skills with cheerios, etc. I ran into both Ernie and Boati working hard (as always! :). And, their team cleaned our car amazingly well. My jaw dropped when one of them was even using a feather duster in the trunk to sweep up those home run cheerios the vacuum missed. Wow, talk about going above and beyond!
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September 2023 by Sophy Lakshmanan
Such a quick cash wash. Went at 8:30am on a Saturday and there were already 10-15 cars, but there were about 40 employees working. Took about 20 minutes for car wash and cleaning inside.
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September 2023 by Juan Joubert
We had 3 stage polish and ceramic coating done here a couple of years ago. They did great, but the interior detailer gouged our leather drivers side seat. We've come back for a wash and wax but never an interior detail....until today. One of the interior window cleaners knocked our rear dash cam right off the mount and didn't say anything. Luckily, my wife noticed it as we drove off and we went back. The manager promptly made it right by remounting it with some 3M adhesive.If you make a mistake, tell someone so it can be made right. Don't hope nobody will notice. People pay and usually tip good money for a service. The Detail Specialist that waxed our exterior also did a great job,Accountability goes a long way in life. Check your interior before you leave to ensure no damage was done. We definitely won't be taking a 3rd swing on getting it done here.
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August 2023 by Maggie S
My car looks great. The staff is super helpful, thorough and friendly! My car is sparkly and clean when I leave.
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August 2023 by Josie Rice
Easily the worst car clean of my life today. Got my oil changed and my car cleaned and it’s the worst service I’ve ever had.Services: Auto detailing
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July 2023 by Artem M
Was just there 6/30/23. Paid for detail wash and wax. They charged me for a VIP but didn't even clean the inside. I'm so disappointed. They completely ignored the windows the dust on seats in not using and the rest I'm not even mentioning. I was in a hurry and just sat in my car and took off. Should have checked before going. I literally went in there so my inside of the car could be cleaned. Greeter was Delbert. Wash code 21042. I'm very disappointed. Literally came home and started cleaning on the inside myself.
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June 2023 by Steven Johnson
Just got the the full interior/exterior package. They did a great job! Yes I have a truck and expected it to be a bit more pricey as it was, but the finished product was definitely worth it. Thanks again to the crew of FGCW&AL!
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June 2023 by Chasidy Gilley
They always do a good job! I recommend the Wheel Deal with interior dressing plus 4rubber mats :) Please tip at least 5$,, 10$+ if you can... They work hard and share tips.
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June 2023 by Matt Kroff
I’ve been taking my cars here for years. It was always a treat. The last few times, which has been a pattern, has left me disappointed. I should not have to point out the spots they miss and have them correct them. It definitely feels like it’s quantity over quality now. I’ll be looking for somewhere else to take my cars from now on. Here are some pictures I took after arriving home from the wash.Services: Auto detailing
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June 2023 by Kayera
Purchased the 89.00 wax and car clean.. vacuum job I could have done better myself. It didn't include any dash wiped down, etc, inside either..the manager did vacuum my car after I complained and did a nice job..
