-
November 2023 by Dan Cockrell
My wife and I stopped by European Sleep Design to see if there were any adjustments that could be made to our system, Jill looked up our records only to find our we purchased it 20 years ago. We have been very satisfied with rhem, but it was time to purchase a new one. We ended up buying a new system just like the one we had before.Jill and Chip have a very knowledgeable staff, you will be happy buying from them. Can't wait to get our new mattress system.
-
May 2023 by Kevin Kevin
We bought a bed from them many years ago. The product has held up better than any other mattress I have ever purchased. I recall the staff was knowledgeable and extremely helpful. I recently visited their store again, and found the same passionate, knowledgeable and caring service I remembered from years ago. I highly recommend them.
-
November 2022 by R R.
These guys are great! My dad purchased a bed here many years ago and they were very kind and patient, just a couple of years ago my dad accidentally damaged his bed covering/slip cover, we called to see if it could be replaced, they said it was an obsolete model and wasn't available. They called us back later and said they had the same covering in their where house and sent it to us for free!! This shows to me such great integrity and willingness to go out of their way - very impressive- Thank You!
-
April 2022 by Donna ONeill
European Sleep Design is the best, we purchased our bed in 2015 and we love it. We had an incident six years later where the motor fell off of my husbands side of the bed as he used his motion on his bed several times a day. They were so good about honoring the warranty and even the owner came out to make sure it was replaced correctly, he said he had never experienced that ever happening before. Thank you for such great service. I have recommended your business to many people.
-
January 2022 by Pat T.
Jill was just fantastic! As I have a strange situation to deal with I will not be able to make a decision about replacement or partial replacement for a few months. Thankfully, Jill is aware of this and I appreciate the fact she was so thorough. Wish I could afford same for me. Hadn't realized what a real treat the unit is until she had me lay down. I didn't want to get up! Thanks again, pat taylor
-
September 2021 by Edith Vermeij
Some months after our purchase we are delighted with our bed, although it was comfortable from the first night. Mr. O'Brien had us try different variations until we were pretty sure of our choice and was unusually helpful. The delivery men were also excellent, and there was no smell at any time.
-
July 2021 by DCA KMert
Great, friendly and knowledgeable staff here. Lots of options and configurations to choose from. If you're looking for a latex-based bed or a bed that uses high-quality materials, you definitely should check this place out.It'll be worth your time - I spend at least 4 hours a day on my bed, it's important to get something that's comfortable and will support the body properly. A good night's sleep is almost priceless..
-
April 2021 by GENEVIEVE TOWNE
I have two mattresses, oxygen pillows, a bed frame and bedding from European Sleep Design and couldn’t be more happy with my experience. The sales staff is knowledgeable and friendly without being pushy and the products are a great value (my 13 year old queen bed is still perfect - like sleeping on a cloud but incredibly supportive). I also have the sleep wedge which I am currently using through my second pregnancy and it is a sleep saver - helps with my acid reflux and allows me to sleep both on my back and side and breath more comfortably while this baby is pushing up on my diaphragm. I’ve sent friends and family members here and they have all been very satisfied. I highly recommend ESD!
-
April 2021 by Arnel
I Ever been European sleep Design but probably in the future.
-
January 2021 by Lisa Cooper
This bed is a life changer - should have done it years ago. And surprisingly more affordable than expected. No more waking up achy. Now I wake up well rested and refreshed. One of the many bonuses is no off-gassing of the superior, natural components. My friends make fun of me because I love my bed so much. There is no way I could have gotten the right mattress/bed by guessing and buying online. The in-store experience was relaxing and the staff super helpful and knowledgeable. I have since gone back for a bedroom set, oxygen pillows, camel hair duvet, wool blankets, sheets and gifts for others. Fantastic products and experience.
-
November 2020 by Charles Hutchinson
Exceptional. Customer. Service. From the moment of my first visit, Jill and her Staff took the time to fully explain the different bedding systems they had to offer so I could find the right mattress firmness that best suited me and have no regrets in my selection. It took numerous visits of trying various mattresses over and over again and during each one of those visits, I was always treated like a welcomed guest and never once felt pressure to purchase. After deciding on a mattress and bedroom set, I also got sized for the Oxygen pillow. What a difference in my quality of sleep and again, no regrets. The exceptional customer service continued even after my purchase. Jill’s Staff kept me informed of when my bedroom set would arrive to their facility and be delivered to my home. They were true to their word and right on time. Even the delivery crew was top notch by taking great care in not banging my new furniture into the walls as they carefully threaded the furniture pieces to a back bedroom and finished the set up. Best of all, they left no trace they were even there. Perfect!!! Thank you Jill and Staff for the best shopping experience I had in a long time. You really know how to take care of your customers.
-
November 2020 by Lesley C.
I want to thank Chip and staff at European Sleep Design. The controller for my ROWA bed went crazy. I bought it almost 10 years ago at ESD. Chip sent out these sweet young men who replaced the battery, and when that failed to solve the problem, returned the next day with a new controller. Which works. This is exemplary customer service and I am grateful.
-
October 2020 by Jan Wyscarver
Liked our choices, great info, no pressure.
-
August 2020 by Andrea Everett
Beautiful furnishings and comfortable beds but most of all exceptional customer experience. We came in a little grubby from kayaking and were treated as well as if we were in haute couture. We are looking forward to our lovely new bed in a few weeks.
-
August 2020 by Si Keating
Too pricey for me
