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March 2024 by Mark Winter
The instore self check out machine didn’t recognize the coupon I had earlier placed on my phone app. The salesperson said she couldn’t help me out. I was entitled to a discount but couldn’t get it through the machine. Salesperson could have taken the time to honor my coupon manually but walked away to help another customer. If loading a coupon on your app doesn’t work properly and the salesperson can’t help me, using the app and coupons is a waste of my time.That said, the pharmacy staff is amazing and very helpful!
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October 2023 by J R.
I highly appreciated the help I got from the clerk at the counter she walked me over to what I was asking for, and we both didn't find it. Then she made an extra effort to look down a different aisle and find the product. I was actually looking for. She went the extra mile to find What I was looking for. I can honestly say that is very rare these days in retail. And I so appreciate it. I wish I would've gotten her name. It was a Friday around 10:30 AM and I hope her supervisor sees this review.
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October 2023 by Kee Kee
Few things are more infuriating than when a business doesn't update their hours correctly. I called and their recording said they close a full two hours after the time they actually close. Idiots. What do you expect working people who need scripts to do???????
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September 2023 by adriana cervantes
Pick up service was so efficient and good, the person helping was so nice.. recommended for sure!
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August 2023 by Google user
Pick up service was so efficient and good, the person helping was so nice.. recommended for sure!
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December 2022 by Axel Witthuhn
Großes Angebot, gute Sortierung und Überblick ist auch passend. Man findet sich schnell zurecht
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September 2022 by SAbb M.
18 dollars for 2 passport photos 18 DOLLARS!!! Really (17+tax)I don't know if i was living under a rock but I remember when they used to be for 6 dollars A paper that would cost 20 cents they sell it for 17 dollars Yea I understand rent, employees and utilities... but not 17 DOLLARS COME ON !!Crazy expensive. Total rip-off
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January 2022 by Madison F.
Staff is hella rude. Made me use the self checkout when there were three employees that could have checked me out and then had a man come mansplain how the machine worked when it wasn't working properly.
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December 2021 by April F.
This CVS is clean and organized. The staff is attentive even when the lines get long. The shelves are stocked and you have to love the fact it's easy to park and maneuver the store layout. This is my go-to place to find movie night goodies!!
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July 2021 by Shanel G.
Came her with a scheduled appointment for the vaccine for my husband and I. When we checked in the pharmacy technician, Sabiha, asked for all of my information and then told my husband and I to take a seat. My husband was called up by the nurse to check in after waiting for 15 minutes. I watched two people ahead of me get checked in about 20 minutes later. I then asked the nurse why I am not being checked in and she informed me that she has no record of me getting the vaccine. I informed her that the pharmacy technician took all of my information and not my husbands. She was able to get me checked in but we had to wait about 45 minutes before getting the vaccine even with an appointment. I would not recommend coming here to get the vaccine as they are extremely unorganized and do not communicate with one another. I am very thankful that we are not getting our second dose at this location.
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December 2020 by Carla K.
Its 5 and 3 days but cvs In placerville never have it I live in placerville 45 min dr up to pharmacist to give it to me. She wont! Now Hopefully Walmart in shingle springs has it! Fuck Cvs all my pills will be transferred after today buy old longs . I miss the old pharmacist that used to work there!
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January 2020 by Stan C.
The pharmacy technician seems to be very knowledgeable however she doesn't know how to deal with the public. She is very abrupt and matter of fact with the customers. She also makes negative facial expressions towards customers when there are issues or disagreements.
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November 2019 by Mariam D.
This CVS is great. They're usually quiet and the employees leave you alone. The store is clean and well organized. They're one of the few places in town that carry a vitamin I use regularly.
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March 2019 by Cheryl B.
Can I just say the young man at checkout #1 was very customer service focused! He has the great ability to create conversations even with those that are introverts. Well done!
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February 2019 by Harriet K.
I've been going to this CVS locn for 6 yrs and encountered the rudest and most incompetent pharmacist, Christopher Pon. I was just released from the Mercy hospital to pickup my medication and had my 80-yr mother with me. My Rx was not ready because insurance would not approve dosage. I had to "tell" not "ask" the pharmacist to call the hospital for revise dosage approval which he immediately told me it'll take "awhile." I asked where the store's neuropathy cream was located which he promptly stated from the back counter they don't carry any. My mother asked him and his assistant whether they had a diabetes area in the store. Low and be hold there was the neon green/blue box of $30 cream we were searching. Neither the pharmacist nor his assistant attempted to show us where the diabetic area was. I've picked up OTC medications from both Walmart and CVS in Target where the pharmacist has been kind enough to come from behind the counter and help locate an item. I had to go to the front of the store and pay for the cream, return my mother to the car and return back to the Rx counter and my revised Rx was ready. The cost for 2 Rx was less than the $30 neuropathy cream. Ummmm!. I've filed a complaint with CVS regarding this pharmacist hoping no one will encounter his lack of professionalism again. This is no reflection on the store's customer service which has always been friendly!