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“Ive been happy with this branch. Overall id rate patelco as a 4. Its not as good as i remeber it being 10 years ago, but id take them over wells fargo or others any day.”
“I have never experienced such excellent customer service with such a complex task. Reyna and Daniel have been so patient and honest with me about my used auto loan with Provident. This was my first auto loan and I was not very educated about it. They walked me through the process before hand so I knew what I was getting myself into. Then once I chose to go with them, they explained every step I had to take and were honest about how things worked. I highly recommend banking and loans with Provident. Thank you for your patience with me and all my questions. I'm so grateful I went with y'all!”
“Greg was super helpful & quick! His ability to multi-task was also very impressive. I'd never be able to be on the phone, computer, and speak with the person infront of me without getting jumbled up, haha. Many thanks!”
“I have been with Safe Credit Union since 2007. I stay with this bank because they have always met my banking needs. In years past, I have been very satisfied with the customer service I have received. I feel safe with Safe Credit Union Bank. .”
“We made an appointment to take care of a family member account. Erin was extremely helpful. All our questions were answered and she helped us file out almost the necessary forms...she was fantastic.”
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“I was hesitant to try the new Folsom Branch since I have been using the Rancho Cordova and Fair Oaks Branches & doubted I'd be as happy with the staff, but they're all just as wonderful! Domonique Simpson helped us with our loan by email & I recommend her, all the tellers, and the new mobile app 100%! There's almost never any need to go into the Branch, but it's still great to have that option. I was able to deposit checks and get a new ATM card in just a few minutes! Thank you Sac CU!”