Costco Pharmacy is a popular pharmacy that offers a mixed experience for its customers. While some patients, including a physician, have praised the pharmacy for its excellent service and delightful interactions, others have reported variable customer service, with some employees being described as unnecessarily rude and giving attitude. The pharmacy's pricing is generally considered good, but there have been issues with the pharmacy's communication and efficiency. Customers have reported instances where the pharmacy has informed them that a prescription is ready, only to find out later that it is still pending or has been restocked, leading to frustration and inconvenience. Despite these challenges, the overall experience at Costco Pharmacy is generally positive. The gas station associated with the pharmacy is praised for its quick service, with customers able to get in and out within 30 minutes. The pharmacy also offers a good selection of beef, fruits, and vegetables, and is described as a clean and welcoming place, though it can be overcrowded at times. While the customer service may not always be consistent, the pharmacy's staff, particularly the receipt checkers, are often praised for their kindness, welcoming attitude, and willingness to go above and beyond to ensure a positive experience for customers.
I am also a physician and get my prescriptions from this pharmacy. They have always been very delightful and provided me with excellent service as a patient
April 2025
Good pricing. Customer service is variable. Have delt with with people that were very nice and others such as today who are unnecessarily rude and give attitude. Clearly a pattern, do better!
March 2024
Prices are usually great but when I call they for sure could be more courteous on the phone and have less attitude. My prescriptions keep them in business and a paycheck in those pocket. I was very courteous and respectful in asking for help.
