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1:15 - 5PM 9 - 11:45AM
1320 E Bidwell St, Folsom
Banks
“I was hesitant to try the new Folsom Branch since I have been using the Rancho Cordova and Fair Oaks Branches & doubted I'd be as happy with the staff, but they're all just as wonderful! Domonique Simpson helped us with our loan by email & I recommend her, all the tellers, and the new mobile app 100%! There's almost never any need to go into the Branch, but it's still great to have that option. I was able to deposit checks and get a new ATM card in just a few minutes! Thank you Sac CU!”
“Ive been happy with this branch. Overall id rate patelco as a 4. Its not as good as i remeber it being 10 years ago, but id take them over wells fargo or others any day.”
9AM - 5PM
2475 Iron Point Rd Ste 110, Folsom
Banks
“I have never experienced such excellent customer service with such a complex task. Reyna and Daniel have been so patient and honest with me about my used auto loan with Provident. This was my first auto loan and I was not very educated about it. They walked me through the process before hand so I knew what I was getting myself into. Then once I chose to go with them, they explained every step I had to take and were honest about how things worked. I highly recommend banking and loans with Provident. Thank you for your patience with me and all my questions. I'm so grateful I went with y'all!”
“I just wanted to say that Nick and his team over at the Folsom Empire Ranch Branch were absolutely phenomenal to work with. They were so efficient, and pleasant to work with on my auto car loan and I would highly recommend using them again in the future. They truly do make you, and your time as a customer feel valued and important. Awesome work, Nick! And David Tran!”
9AM - 5PM
1012-1 Riley St, Folsom
Banks
“I have been banking with Chase for many years now. Every time I go into this bank I am greeted immediately. I've never had to stand around. Their customer service is delightful in store and over the phone. I am always helped as much as possible. They're patient and kind. Thank you for your service.”
“I would like to say thanks to Nick for his professional service, and his kindness, I'm very happy it's him helping me on my request because I'm a new guy encountered some problem with my account, this is the second time he helped me, appreciate very much~”
“Great bank service and very prompt! My family wired transfer money through the bank and the amount was received within a few hours. We are very satisfied and would like to continue services with the bank.”
9:30 AM - 4:00 PM
1113 East Bidwell Street, Folsom
Banks
“Occasionally swing by this branch for their atm. Parking is always available, and atm is never busy. Updated to the newer 200 bill atm which is wayyyyy better than the stupid 30 bill ones they used to have. Will update review if I ever go inside, but for now will stick with 4. For local reviews or travel content you can find us on most socials @sunsetourist”
“This bank and the people who work at this branch are great! Always helpful and extremely knowledgable. I think the bad reviews must have been from before Andrew and the new crew came onboard.”
“Greg was super helpful & quick! His ability to multi-task was also very impressive. I'd never be able to be on the phone, computer, and speak with the person infront of me without getting jumbled up, haha. Many thanks!”
“It turned out that I, as the customer, knew more about their procedures than their customer service representatives did. Due to their mishandling of my credit card transactions, I incurred extra penalties despite being assured otherwise by the representative. When I brought this concern to the supervisor, they completely ignored me in a pretty rude manner. I visited this branch once, but I won't be returning.
Upd. Their online customer care team reached out and resolved all my issues with great professionalism and care. Many thanks to them!”
9:30 AM - 4:00 PM
25015 Blue Ravine Road, Folsom
Banks
“For sure my go to branch. Everyone is great the lead teller and Kevin as well as the small business banker are all phenomenal. Very thankful for such a great team of people and a great branch next to my home.”
Open 24 hours
521 E Bidwell St, Folsom
Banks
“I've gone to this bank several times and have always had a great experience! Everyone that has helped me here has been super kind, helpful, and patient with me with anything that I needed or any questions I had.”
“I've gone to this bank several times and have always had a great experience! Everyone that has helped me here has been super kind, helpful, and patient with me with anything that I needed or any questions I had.”
10AM - 4PM
200 Palladio Pkwy STE 2201, Folsom
Banks
“I bank with Bank of America and just happened to stop by this location to get some cash. Nothing different about this location except how friendly and welcoming the staff were. To the point where I'm writing a review about a bank of America location. Above and beyond friendly and welcoming. Best customer experience I've had in a bank in my life. Shout out to the staff!”
9AM - 5PM
1000 E Bidwell St, Folsom
Banks
“Moved to the West Coast, knowing we were leaving our bank, BMO Harris, behind. Thank God we could do direct deposit and online banking, but we celebrated when we found out they bought Bank of the West! Hello, old friend! I had a problem and came to this location, and they resolved it in less than 10 minutes. Thank you, guys!! Efficient and straight to the point. From identity theft to car loans, BMO has handled it beautifully for us for 15 great years!!”
“I have been with Safe Credit Union since 2007. I stay with this bank because they have always met my banking needs. In years past, I have been very satisfied with the customer service I have received. I feel safe with Safe Credit Union Bank. .”
“I came in with my boyfriend and received above and beyond service from Susan Ando. We just wanted to open an account but I had a question regarding my Chase rewards. While the issue wasn’t resolved by the end our visit, Susan made it a priority to ensure that it was addressed.”
“Almost canceled my appointment today due to a family emergency. Dealing with such tragic news I did not even want to leave the house. But I was pressed for time 2 open up account because i'm refinancing. The minute I walked in I could see manny's energy. He was radiant and glowing. He was radiant and glowing.The customers he was assisting had huge smiles on their face!!Working with him was phenomenal. He is very humble and down to earth. Not only does he know his stuff but he shares information with you and let's you ask as many questions as you want. Today customer service doesn't exist. Manny takes his job serious and and provides excellent customer service.You are an asset to be to BofA!”
Open 24 hours
49 NATOMA ST FOLSOM OFFSITE, Folsom
Banks
“I've been a G1 member for over 45 years. With the exception of one bad experience at the Rancho Cordova branch with a teller (who is no longer there) I've always received exceptional customer service. Naturally around the first of the month and holidays there's more of a wait. So I just avoid going in the branch at those times if I can. The Folsom branch has been consistently top notch. Tellers David, Judy and a Caucasian brunette whose name I don't recall have been particularly helpful, patient and understanding with my daughter whose job includes tips that take extra time to count. My transactions are less time-consuming and I've had only the most professional, efficient and courteous treatment. Thanks G1 ~ I appreciate your service!”
“We made an appointment to take care of a family member account. Erin was extremely helpful. All our questions were answered and she helped us file out almost the necessary forms...she was fantastic.”
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“First Citizens bank has about 120 locations in California while Wells Fargo has 1,400. FCB is a large national bank but not a giant monster bank. Service falls somewhere in between a small local bank and a giant monster mega bank.FCB has their own website and they have their own way of creating an account, getting help signing in, setting up bill pay, and account transfers. Interbank transfers are a type of ACH and they charge for that.Each type of account has its own rules for fees. As with other banks they might charge for services. This is not unusual. Services include cash deposits or ordering coinage.They offer loans including commercial and building. Their rates might be competitive. Their process might be better than other banks. Their fees might be lower or more fair. Getting a loan will probably require opening an account and making deposits or having a minimum balance.Bankers at First Citizens do claim to provide better service. Customers should hold them accountable for that. I was offered to have a banker pickup my deposits on a weekly basis because the branch is 15-20 min away. I can text my banker if I have questions or concerns. Do they know everything about banking or business? No. Sadly, most bankers don't. One time I was at a different local bank and asked a teller about current events in money markets and she was not only clueless but completely uninterested. I guess you wouldn't expect the garbage man to be interested in what the best kind of garbage bags are.In summary, it's a bank. It does banking things.”