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September 2023 by Kathy Batham
I had a specific type of chair I was looking for and Meghan was very helpful. Showed me what they had to offer with no pressure to buy. Very much appreciated these days. Thank you to Joel for completing the transaction. My mom is really looking forward to her new chair.
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September 2023 by Geri H
First visit and it was great! Prices were outstanding the furniture looked great and we had the best sales lady. She made us feel really comfortable knew what she was talking about and pushy. I think it was Tiffany. We were so happy with our purchase can't wait till we get it delivered. Everyone in the store was very friendly and made us feel right at home. Will definitely be buying from them again in the future.
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September 2023 by Judy Anderson
Tiffani was so helpful & patient. She explained the details of each ‘product’ we were looking at ( couches & mattress) and their great warranties. Emailed us with updates and was there the evening we purchased two of Bob’s power couches. She made it all so easy and we just love her smile & personality!!
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July 2023 by Madison Farris
This was our second time going into Bobs and both times have been great. Franz has helped us each time and he was great to work with and very helpful. Compared to surrounding furniture stores, Bobs is relaxing, inviting and not stressful at all. The layout of the store makes shopping easy and they have a great selection and all the employees are friendly and don’t pressure you at all. I think this is the best furniture store in the area!
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July 2023 by Peter Pierce
Good selection of furniture. Sales people are nice and accommodating. Rated 4 stars because interest rate was not fully advertised until time for signing, as it was not exactly the same rate they told me earlier when wanting to do a soft credit check.
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July 2023 by John Fields
Our experience at Bob’s Furniture was outstanding. Besides Bob’s more than reasonable prices, the friendly, professional help we received from Meghan made all the difference in the world. Without her advice and suggestions, we wouldn’t have been as happy with our furniture selections as we were. The customer service at Bob’s is terrific and the low pressure, friendly sales atmosphere made shopping there a great experience.
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June 2023 by Jeff Thomason
We were welcomed at the door by Jordan and he was very friendly and professional. He was very honest and seemed to know his business. Great young man to work with! He was not the pushy salesman type. He aloud us to look around with out pressuring us to buy something right now!
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June 2023 by Angela Wray
Great service at Bob’s in Folsom. They have a good selection and are low pressure. Drew, our salesman did a great job! Quick too, we will receive our furniture in less than a week.
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June 2023 by Liz Ortega
My salesman Carlos was the best. He had patience, listened to what i was looking for. Answered all my questions. The showroom was awesome. There is so much to choose from. I will let my friends know about Bob’s. I will be returning.
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May 2023 by davina d
We had a great experience with the help of Franz H. The showroom is not as large as Becks and the bed set chest and nightstand wood seems a little lighter as well, however the store had great selections and an easy application process. We were still able to find what we needed; Bob’s was the first and last place we ended up looking at furniture. The ice cream and candy at the back definitely seal the deal for someone with a sweet tooth like myself! We walked out happy campers & can’t wait for delivery!
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April 2023 by Sydney Cook
I own a bob mattress! Amazing comfort for a fraction of the price of the competitors. Not only are their warranties better the competition "brands" out there but the value speaks for ita self they will take care of half your warranty for you if you purchase their protectors for your bed. Shipped to you for the next 10 years free of shipping and cost! Wow bobs! Really helping us out better sleep, better value better PRICE!
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March 2023 by Eleonora Amaya Martinez
Excellent furniture design and excellent prices. The store at Folsom is amazing, and the staff very nice and professional!!!
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March 2023 by G D
I came to Bob's Discount Furniture after having a very bad experience at a competitors store. At the other store we made an approximate $3200 purchase, and there was a serious issue that they refused to resolve. We came to Bob's and the moment we walked in, we were greeted and treated wonderfully every step of the way through our shopping experience. ALL of the staff were just amazing! The staff were polite, friendly, courteous, helpful and very patient. We were able to find what we were looking for, and it was $800 less than the competitors items we purchased. Bob's has the absolute best sleep guarantee and product warranty. I cannot recommend this company strongly enough. Everything I looked at was of higher end quality, but Very reasonably priced.I especially want to say thank you to Carlos, the sales associate who helped us through the entire process. He went way above and beyond!!If you go to the Folsom location, be sure to ask for him. Customer service at its very best!!Thank you to the entire staff!!!
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February 2023 by Sunnie Thornton
I've never had so much fun buying a couch! I had the pleasure of working with Mike and Kyle and both were incredibly helpful!I really can't stand high-pressure sales, and was very happy with the level of customer service without being pressured here.Mike was sincere, funny, and outgoing in a no-pressure way. We laughed, shared some stories, and he is just a great person in general!Kyle was incredibly helpful in going over the details of the Goof Proof warranty details, and helping to wrap up the sale.The entire staff gave me time to browse around, checked in every once in a while, and answered every question I had (and I had A LOT).I'm incredibly excited for my Dream couch (similar to the uber-expensive Cloud couch) to be delivered next week. If you want a big, soft, comfy, versatile couch, definitely go check it out!I also ended up purchasing a floor model table that I'm really excited about!I was really impressed by the selection, cleanliness of the store, and ease of browsing. I will definitely be making Bob's my first stop for any future furniture needs!Highly recommend! Ask for Mike on your next visit and tell him Sunnie sent you!
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February 2023 by Travis Beshears
We called Bob's Furniture and talked to a representative at the Folsom store who told us they had what we needed at this specific store. Drove all the way over there 45+ minutes away and got there to be told no one spoke with us and they don't have what we drove over for and they can't do anything about it and won't deliver to us and knock off any price or fee for the mishap because I quote "We are Bob's Furniture we don't do discounts for any reason." I would HIGHLY RECOMMEND you NEVER go here for anything, horrible customer service and you will be LIED to directly to your face!! ?????
Unprofessional, Rude, and 0 ⭐ Service.
