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August 2021 by Allan Westlund
Very helpful staff.
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June 2021 by Andy -Rooofer- Jennings GalaxyRoofing
The Folsom bike trail gives you an awesome view of the strong security measures around this clean facility
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March 2021 by Sam P.
I am not one to write bad reviews, but the laundry list of things that went poorly during my experience made the whole situation very frustrating. Despite having a phone conversation with the office lady, we were given the wrong size storage unit. The unit we did receive was incredibly tall and deep but not very wide, making it a challenge to put anything in. The unit was down a hallway, angled to the right, and had a bar running through the middle that made it impossible to put in anything tall (despite the incredible height of the unit). On the day we moved stuff in to the storage unit, the sewage pipe had backed up so that the whole driveway was covered in p*** and bits of tissue paper. The office is closed for COVID, so we tried calling multiple times to make them aware of the situation but got no response. Finally, when trying to cancel my rental after a couple months, it took about a week of calling multiple numbers and completing the contact us survey on the website to get to get confirmation that my card would not be charged again. While the office ladies were kind and I can only imagine are having to face many obstacles due to COVID, this was an overall frustrating and disappointing experience.
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January 2021 by Russell Williams
Great place
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March 2020 by Holly S.
Not available when hours of operation say so, closed on open days, open on closed days, out of office during business hours and never return calls. I've had my stuff stored here for 2 years and the service has been non existent and unavailable. It's so difficult to track these folks down- I just wanna pay my monthly dues! Gave my notice (was told I can slip a note under the door, so professional!) I tried 6 times to reach someone, both by coming by and calling. I'll just store my crap in my garage for less hassle ...
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February 2020 by Jamae Lacey
Said they were open at noon... waited for an HOUR, called, and no one was there. Definitely won't be getting my business.
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July 2019 by Lucia Neff
I dont like the limited schedule but SAFE place
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December 2018 by k crooks
Really great service. Reasonable prices. Clean and safe place. Would highly recommend. Schedule a walk around, and meet the friendly staff.
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December 2018 by Yuliya Tolok
The manager is super nice and goes out of her way to make you feel comfortable in your moving process! Also best prices in Folsom for storage! Thank you Blue Ravine!
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December 2018 by Patricia Christman
This is the first time that I have utilized a storage facility and I am very impressed with the quality of service that I receive from Sari and Damon. They are always available to assist me with whatever issues I have.
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December 2018 by Anita Estrella
Their customer service exceeds my expectations! Always ready and wiling to accommodate my needs. I highly recommend.
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December 2018 by Ivan Gutsan
Nice manager and very good prices compared to others in the Folsom area.
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December 2018 by Belina Johanes
A very clean and secure property and a very nice manager. Def a storage facility to rent at.
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May 2018 by Phyllis B.
This self storage provider is excellent. They are available, helpful and dedicated to go the extra mile to meet my personal needs. I had to store my furniture with minimum notice and they provided a unit and streamlined the move so I could get in quickly. Blue Ravine is available during working hours. After I moved from Folsom, they helped again to facilitate the movers and streamline things in my absence. Thank you!!
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May 2018 by Diana W.
Carleen is a great help in finding out what size storage unit you'll need t stash your stuff. :) I've recently moved and closed out my storage units here, but before moving we had our stuff stored for about 8 months in a 10' x 10' (or two) in the E section of this storage complex. Despite other tenants reporting damage from mice/rats/water, we experienced none of these issues with ours. I had my fingers crossed a few weeks ago when we emptied our longest used unit that had 99% of our belongings because I couldn't get to the back most corners of it to check. Not one bit of vermin evidence or damage to report-we were very happy. Just the normal dust on things, I suppose since the units are not 100% airtight or anything. If you are using an outdoor unit like this, (as opposed to those climate controlled indoor types you see), just cover everything with those big sheets of plastic and it will be much cleaner in the end. I dusted everything with a microfiber before it went into the truck to cut down on the dust/dirt getting tracked into my new space. (I'm kind of a clean freak...lol) All in all, I wouldn't hesitate taking a unit here. The price is a bit lower than the complexes in the surrounding area and the availability was there when we needed it. We paid $125/month for a 10' x 10'. Thanks, Carleen and Blue Ravine Self Storage!
