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August 2023 by Google user
Bobbe Watson has been my tax accountant for decades. Her professionalism is at the forefront of Bobbe's service and her kindness is tremendous! Thanks for all the years Bobbe!
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August 2023 by Bruce Lorenz
Bobbe Watson has been my tax accountant for decades. Her professionalism is at the forefront of Bobbe's service and her kindness is tremendous! Thanks for all the years Bobbe!
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April 2023 by Danielle Korompilas
Lillian is an absolute joy to be around, I'm so fortunate we found eachother! She's already helped me tremendously, being self employed and struggling with my schedule as hectic as it is working behind the chair - so far has already eased the stress out of my life to make taxes/accounting so smooth! I feel so lucky she explains and simplifies what's needed. Will be using her for LIFE. THANK YOU LILLIAN ♡
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March 2023 by Brian Delphino
27th year going to HR Block, wont go anywhere else, piece of mind!
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September 2022 by chris O
Very professional service, and my taxes were processed within an hour of arriving at the business. I would recommend this service to anymore in need of a tax preparation assistance.
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August 2022 by Adam McKinley
More disorganized and confused then Trump attempting algebra.I ended up paying $600 and was sent home with the wrong paperwork, of course this was after they were able to actually find my paperwork which took 10 minutes of searching through 2 offices. That's right, the paperwork with my SSN, DOB and bank account info was misplaced.I had to get all new paperwork printed out and resigned at their offices, only after I the not tax professional noticed I was being sent home with the wrong copies.I also paid more in fees than my deductions would have saved me.Rude tax pro.Poor communication.Overpriced.Cold and unhelpful.The only saving grace was the nice woman in the office at the time I picked up my paperwork who helped me unscramble the colossal mess my quote unquote tax professional made.
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May 2022 by Christina Cook
Let me tell you how AWESOME Sandie Martinez in Folsom is! She makes me smile and feel so welcomed and heard every single year. She is the kindest and most genuine person I've met in a very long time, and I feel EXCITED to come in and see her to get our taxes done. You must know that she is a PRO at what she does, she always gives us AMAZING service, and we feel heard and seen by her. Please make sure she receives this feedback. We feel blessed to know her.
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May 2022 by Terry Petlowany
Carol is amazing and I enjoy working with her.
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May 2022 by Todd Christ
Susan Deboda is fast, efficient, and always willing to educate!
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April 2022 by caryn v.
Employees at this location are rude and unprofessional since the pandemic started 2 1/2 years ago. I had good experiences prior to pandemic, but they are now doing things VERY differently! I am no longer able to make an appointment and get taxes done at the time and/or quickly. I have to drop off paperwork and wait for them to contact me, and wait and wait and wait........ The staff gets very defensive and huffy if asked when taxes might done: apparently we're now supposed to wait indefinitely and NOT ask any questions! The manager told me they're still backlogged due to the pandemic and takes much longer to get taxes done than it used to: I keep getting the runaround and they blame their incompetence on the pandemic. When I called a week ago to check on status having dropped off paperwork a week prior, I was told Sue was almost done and would call me tomorrow. Sue did not call me back, so I called again after waiting 5 days and was told same thing: Sue finally called only to tell me she needed my 1098. (Okay fine, why does it take 2 weeks and me calling twice to tell me that?) Sue was gruff and irritated when I showed up in person to give her the document, and was even more irritated when I asked when my taxes might be done. She said maybe next week sometime because she now had so many taxes she was working on and didn't know when she'd get to it. The attitude of all staff working at this location is they're too busy and don't want to be bothered with clients at all! The staff's attitude, overall, is rude and unprofessional. After waiting for over 2 weeks and getting the runaround, being treated like I'm a nuisance and they don't want my business and still being told they don't know when my taxes would be done, I said fine I'll take my business elsewhere. It's very unfortunate this H and r Block office changed so drastically when the pandemic hit: I'd been going there for about 20 years and always had a good experience, but they chose to throw out their quality, service, professionalism, competence when covid happened, blaming their bad service on the pandemic:(
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March 2022 by Sandie Martinez
Sandie always provides me with the utmost professional and thorough tax preparation services. She goes above and beyond in helping me plan for my financial situation. The entire office is very friendly, warm, and welcoming. They make me feel like part of their family.
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March 2022 by Magee Duke
Sandie is so easy to work with. She made the entire experience a great one!!
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January 2022 by None Ya
I am very happy with the service I received; I was in over my head and they took care of it.But open just one day a week (12/7)? And their phone system wont take a message (some error)....so I have to go across town just to talk to them, cause they didn't pick up on tuesday either. So, next week then.
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December 2021 by chris o'neal
Very professional service, and my taxes were processed within an hour of arriving at the business. I would recommend this service to anymore in need of a tax preparation assistance.
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September 2021 by Leigh Lazarus
The drastic price increase.
