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February 2024 by Brigitte D.
Great prices, which is a consistent quality about Big 5. However, there was minimal selection for golf goods, but would be okay for a beginner. Yet the worst part is the customer service there. The associates were friendly upon arrival, but didn't guide us to the section we needed. Plus, at checkout, Eli wasn't extremely helpful and was chewing gum (something you just shouldn't do in a retail position). Great place, just needs more guidance from managers to increase their connectivity with their clients.
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February 2024 by Trisha Gullard
Many options
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January 2024 by Ruslan_production_video
Very rude staff
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January 2024 by John Heiney
Nice, helpful staff, good selection of available sizes for youth shoes. Fast and easy to get in and out.
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September 2023 by Curtis C.
Very reasonable pricing on most things. Every employee there is helpful, knowledgeable, and pleasant. With the exception of Melonie. She acted like a manager so maybe she was. You can tell me I'm lying to you and you can't give me a military discount, even though the past 6 times I've shopped here (this week!) & every clerk has given it to me. I understand, even if I don't like it. But don't try to charge me more the posted price of the thing I'm buying, it's not legal. I wouldn't have a problem w it, honest mistake & all, but not apologizing & acting like you are doing me a favor to charge me the posted price is just bad customer service. I am giving a 5 star review because maybe I caught you on a bad day. You work in customer service. Maybe remember that.
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September 2023 by Amber Moore
We first went to Walmart out in that area and they did not have life jackets in stock. Went to Big 5 and they had plenty that were about the same price of the ones that they didn't have in stock at Walmart
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July 2023 by Sean Delong
Store doesnt even sell guns anymore. Ammo they do have is way over priced. They've got a bunch of bb guns on the wall behind the counter like theyre real.. joke of a store.
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July 2023 by Joshua C.
rode my bike 20 miles to get a nice set of binoculars. "You can't bring your bike in here!" "There is no bicycles allowed!". sorry I can't bring a bicycle into a "sports shop". not even mentioning I had to wait 10 minutes at the binocular section because nobody was there to open the counter. They sell the worst quality products as well. 0/10 would not recommend.
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July 2023 by melody Golden
Had everything we needed and Kamari knew what size shoes are kids needed before we even asked!! Such awesome service! Thank you
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March 2023 by Kristen Q
Employees were super nice and helpful.Got a sneaker on clearance 20$ off and waterproof hiking boots on clearance for $34. Also got a cold weather flannel sleeping bag on sale for $34! Great deal and it is sooooo comfy I actually took a test nap in it on my living room floor.
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March 2023 by Johannes van Dooren
Great customer service, employees go extra mile!
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March 2023 by Eric W
Looking for a pair of boots for my son to wear to snow. He didn't need anything exciting. Considering it's "end of season" other stores only had the really expensive options left. Big5 had two options that worked.
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February 2023 by Ryder W.
The firearms and ammo salesman who also happens to be the manager asked for my birth certificate after I gave him my federally limited Id. After realizing my mistake I gave him my cal real Id and he refused to take it saying it was illegal to carry two forms of Id and that he didn't feel comfortable taking it. (It's Illegal to have two real ID's) Mind you this was after HE asked for a second form of Id. After correcting him rather politely he got aggressive and then tried to dismiss me. Plus he was very cockeyed and it was disturbing and distracting.
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January 2023 by Rebecca Talbert
Even though the item I was going for was not in stock the nice associate went out of her way to try and find what I needed. She will make a great manager some day.
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August 2022 by Don Garrett
Great deal on my deer rifle! Process was slower than most gun stores but a lot cheaper also.
