-
August 2023 by Claud
Very helpful..great variety of healthy treats..raw and top of the line biscuits..plenty of parking and of course your four legged friends are welcome to come in to shop with you.
-
July 2023 by Tom
Great people, great service, please never change.Edit - Lowered to 3 stars because of disappointing changes. The staff doesn't seem to want to help anymore. Getting similar vibes to a big box store - being inflexible, etc.
-
June 2023 by Mrs. S.
I have cats with different health issues so was looking for some new food to try and raw goat's milk. The girl who helped me was very knowledgeable and helped me find everything I needed. I'm so happy this store is in Folsom and will definitely be coming back!
-
June 2023 by Rebekah L.
Top notch place for high quality dog food. Only the best for my doggos and the best is Ben's Barketplace!
-
June 2023 by Madalina Manolakis
Great place. They were so incredibly helpful. Answer all my questions. Would recommend this place to my family friends for their pets.
-
March 2023 by Cathy Tiongson-Melendez
The staff are knowledgeable, friendly, polite and always go above and beyond. I use their delivery service and since the food I buy is fresh, raw food someone always call me to make sure it's a good time to drop the food off. I highly recommend.
-
March 2023 by Kristy Oneto
This place has everything you need for your pet! The staff is super helpful and always friendly. I travel from out of town just to support this local business because of the fantastic customer service.
-
February 2023 by Brian C
Love this place! My dog was struggling with skin issues. Really bad issues. The vet wanted around 300 a month for cytopoint (allergy) shots. Mind you, they just wanted to treat the symptoms and not the source. I went to Bens and got an allergy test kit for him. We sent in the samples of hair and saliva and they sent the results back. Turns out he is allergic to just about everything except beef. So I switched him to a raw beef and pumpkin diet. He’s so much better now. And he has so much more energy! Thank you Ben’s!
-
February 2023 by Barbara Z. Haven
Good selection of healthy pet foods, chews, and treats. I was looking for Rawternative brand dog treats for training my dog and found them.
-
December 2022 by Caryl S.
If you are going to use the self service pet wash- save yourself and your pup the money and aggravation. Started washing the pup in the tub with the auto machine that gives you 15 min. There was no shampoo coming out on the wash cycle- when I told the store personnel they came in and opened the machine and said it was just "really watered down". Trust me- not a bubble and no shampoo. Same for the conditioner but I didn't even bother asking. I did have to go out to ask for a towel (which the instructions at the station tell you to use with the blower). No towels. So by the time I was finished asking for things, trying to scrub without soap and drying without a towel- my 15 lb dog walked out stinky and wet. When I reiterated on my way out that the shampoo was inadequate and same for conditioner- the staff literally shrugged and went on with what they were doing. Continue driving down the road to Pet express to use their facilities- (which I had to do) and save yourself the $15 of frustration.
-
October 2022 by Mark Delgado
The staff is super friendly, knowledgeable, and helpful. The store is full of healthy food options for both cats and dogs. Perfect place to buy food for my furry loved ones. So happy to support this local business.
-
October 2022 by Angela Rowe
Store is nice. Staff is friendly and helpful. Very limited selection of individual cans of small (2lb -10lb) dog food. I was specifically searching for JD Diet for small adult dogs.
-
October 2022 by Pieter van den Berg
Stopped in while traveling to find food for my dog. They carried the brand but not the type I was looking for. The employee basically started telling me why I didn’t need what I was looking for and started trying to “educate” me on why. When I explained I was looking for something specifically recommended by my veterinarian the employee VERY condescendingly told me that my vet was not a nutritionist. Ridiculously poor customer service.
-
October 2022 by Zenith Mercury
I drive to the Folsom store to avoid the Citrus Heights location. well worth the drive. Too bad all locations aren't kind and helpful to all their customers. I won't ever return to CH nor recommend it.
-
October 2022 by Albert Hernandez
Very helpful in giving tips and it resolved my dog feeding problem. Thank you also for the food samples.
