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March 2024 by Heather L.
Wanted to add family member to the title of one of our cars. First called DMV and they told me I formation that was incorrect. Then figured we'd call AAA and ask if they could clarify what the DMV told us. They not only told us the correct procedure and forms we needed to fill out were, they had us come in and they did it all for us on their system and they sent it through directly to DMV. Very easy appt-super professional, nice, knowledgeable. Definitely will use my local branch going forward for all DMV issues.
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February 2024 by Victoria Poteriakhina
The worst workers ever!Got into my first car accident. And got the worst adjuster Ashley ever! She never replies back, never gives me a phone call back, never sends me any emails. When I asked them to change my adjuster they said that they can’t do it because of company policy. 5 months later I still have an open claim with them. I wish you would never have claims with them.
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February 2024 by Thomad Damore
Great Service
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February 2024 by Edward Phillip D.
Never had a problem with services or personnel--all professional and competitive. My personal opinion concerns the amount $$$ spent on excessive advertising while insurance rates continue to rise, especially homeowners. Less advertising, lower rates.
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February 2024 by JoAnna Golden
Love this place
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February 2024 by Erin R.
Stopped to do a passport photo - super easy! Was in and out in appox. 20 minutes and the value was great..............
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January 2024 by Gopal Vadrevu
Good reception and quick turnaround if we have prior appointment
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January 2024 by Jennifer Timmons
Great agents. Easy and helpful setting up my insurance.
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January 2024 by Regina Roman
Great alternative to DMV. I have started using AAA to handle DMV services. You can make an appointment, wait in a comfortable area, and also handle any AAA services, too. I really prefer going there.
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January 2024 by Justin B.
Renewed my car registration here. A very nice space with some very high quality people running the operation. Communication is transparent and kind, knowledge of the staff is excellent and what could be a somewhat stressful chore turned into a nice afternoon for me. It was definitely a popular destination, a bit of a wait, but they were quicker than their quote times and I could tell they were operating at the highest level. Shoot, I saw someone get a hug when renewing their car registration! If that's as good as it gets for an insurance branch then I don't know what is.
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December 2023 by Danny Bel
Got my international drivers license here really quickly. One of my best office experiences ever. Thanks to the whole team here. Also the photos that went into the license looked fantastic. I wish I went here for my passport photos
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November 2023 by Evangelina Z.
Sometimes I forget I have access to the AAA offices but I am glad I remembered last Friday when it was Veterans Day and I needed my tags for car. I am currently in a wheelchair/crutches and was happy to see that there was easy access to the front door with a wheelchair push button for the doors. Cons- hard to maneuver in wheelchair pros- already have your own seat in the waiting area! I didn't have to wait very long thankfully. The woman who helped me in the back was so so kind! Her desk was the middle desk in the back. The front desk lady walked me back and pulled the chair out for me so I could wheel in. I got my stickers and was on my way! Awesome service and successful trip.
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November 2023 by Michael Adams
Interesting when I asked about adding a car to my insurance two of the officers told me I can call a number. The second one next to actually handed me a card to call. I asked if they can’t do it themselves and they replied “yes , whatever is easier for you”. I said well talking to you right now is easier obviously lol. It was not busy either.No I never added car or home insurance. Probably would be more expensive anyways - but I wouldn’t know because of poor service. Or maybe calling and talking to a robot for 5 minutes is suppose to be easier these days then in person human. I could be just out of the loop?But AAA still gets 4 stars.
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October 2023 by Mitchell Birdsall
Canceled my roadside tow request because I was "too far" we have the extended range plan and I was well within my distance.
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September 2023 by Frank Johnston
Quick, knowledgeable service for an international driving permit.
