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December 2023 by Graham Step
Awful experience. Posted hours says open at 9:00 AM, waited 20 minutes past and still lobby was not opened. I also work for a local business which is supposed to receive daily USPS pickups from the Felton office and they skip days on a regular basis. Least organized post office I've ever dealt with.
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October 2023 by N. D.
Mailman often leaves random and ridiculous reasons for not delivering packages. They just won't make an effort. Story is getting old, same issues Every. Single. Time!! I filed several complaints in the past hoping this would help to get a better service, let's say that it was a fail each time. The only time I could go pick up a package at the post office is on Saturdays. Unfortunately the office is only opened from 11:30-2pm, meaning a long line of customers and an excruciating wait time.
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September 2023 by Karyn C.
I always get my packages and find staff funny and friendly. So many reviews about mail carriers...im reviewing the post office itself where my PO box is and where I send packages. The staff do the best they can. There have been many funding cuts to public services of all kinds including the Post Office. Having worked at a similar agency myself, I give props to folks who do more than their share on an anemic budget!
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August 2023 by Skip Regan
Terrible customer service. The fact that my forwarded mail has been missing for the past 7 months was amusing to the clerk, but "there was nothing they can do" and I should "try online". Ugh.
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June 2023 by B B.
Would give zero stars if I could. Rude clerks close up before hours stated and deny service while being discourteous.
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June 2023 by Igor Dolgov
The guy here is rude, obnoxious and obviously disgruntled. Worse than that he doesn't care about your package...after telling him the package was fragile he proceeds to throw it and it falls from 6 feet high. Do yourself a favor and go to Ben Lomond instead.
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March 2023 by Cramp Pah (Cramppah)
The only Amazon packages that are lost, stolen or just refused to deliver are handled by this post office!
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December 2022 by Andrew Carnegie
Rude employee bald white guy.
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November 2022 by Violetta S.
I don't understand these reviews I come to this post office all the time and they are the nicest. Always helpful and there is rarely ever a line and parking is easy.
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December 2021 by J.A. Dowell
So I get an email at 9am this morning while I’m on my way into work saying they tried to deliver my package at 9:30am and the package is being held at the post office. I go to the post office at 1pm and they are closed. This is not the first time this has happened even after I have called and complained. We never get our packages delivered and we always have to go out of our way to pick them up. They are just to lazy to deliver to my house even though fedex and ups can deliver without a problem. Thanks guys you have a Christmas present sitting in your office that I can’t give! The absolute worst!
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September 2021 by Ritu Goswamy
Thank you to whole team here at USPS Felton for taking good care of us! The clerks are always friendly and I am impressed with their patience. They take the time to resolve issues.
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June 2021 by Orion Livingston
It is sad to me that these people are SO unhappy with their jobs. not only that there is a doorbell that is used to pick up packages, the hours are CLEARLY labeled on the doorbell, the last time I rang it (during posted hours) someone in the back yelled, DON'T RING THE BELL!!!! I dont care if you are miserable, just give me my packages!!!
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June 2021 by Nicholas B.
If 0 stars was an option it would not be low enough. I have had so many package delivery issues in the last year. Packages that say they are delivered not being deliver being taken back to the Post Office. Packages delivered to the wrong house on the wrong side of the road, every city in every state in the USA has even house numbers on one side and odd numbers on the other side. Thousands of dollars worth of damage by drivers shoving boxes out of the door at my home or intentionally throwing / dropping them inside the post office. I have had many packages that I had to go to the office to pickup because they are too big or heavy to be delivered.
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June 2021 by Karl Rowley
This is a good post office, it's not too busy, and service is quick.
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May 2021 by Amanda Hampson
The workers at this location are the literal worst! They all have such rude behavior and there's never a manager around for me to leave a complaint with. Staff needs to be trained on customer service and interpersonal skills!
