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“I am a long-standing customer of this facility. Not only is it the safest and cleanest storage unit location I’ve rented from in the area, the customer service is extraordinary. Cesar goes above and beyond for the tenants. He is readily accessible and efficient in all areas of customer service, whether it’s communication, technical support, or issues. I highly recommend you consider using this location!! Thank you Cesar for all your help. ❤️.”
“Very convenient location and a very well managed location. Every team member I spoke with had great communication. The manager Edward was able and happy to allow me to switch units last minute when I realized I had more to store.”
“The manager Rom did us a huge favor to help us out. We were in town to move my daughter into her house for college and brought the wrong key by mistake. It was a Sunday and the office was closed, but we ran into the manager outside. He went out of his way to cut the lock off and get us into our unit on his day off.”
“CESAR IS AWESOME, EXTRA SPACE IS NOT
This review is specifically about Cesar, who should get five stars for helping me out after my rate was raised by $80 per month without warning. He said he would go above and beyond and take it up with a district manager to get my rate down. He took care of it within a day and props to him.
BUT
My rate was still increased by $20 at the end of the day and nowhere did it say in the contract that this would happen. The company blames The Economy ™️ for arbitrarily raising rates. Next time I’ll just have a yard sale.”
“Dianna was AMAZING!
So professional & helpful & really went the extra mile ! I am extremely happy. ;)! I am a returning customer ! ( for life) thank you ! Please hang onto this woman she’s a gem.”
“Dianna was very kind and helpful with ensuring I got the space I needed and even took the time to show me different sized units available for my needs. Suggesting the app was a big help as well. 10/10 would recomend this location”
“Joann, the Store Manager, was wonderful to work with and provided excellent customer service. The facility is clean and appears well maintained. Great prices, too!”
“Wow, this place is a hidden gem. Right in Capitola by Nob Hill, it is the cleanest and nicest storage facility I've ever seen. Everything is very organized and secure, and they have handcarts and up-close parking right by the elevator (I had an upper unit, and found it was just as easy to get to as the downstairs ones). The owner even stayed over a couple of minutes to sign me up for a unit when I arrived in town much later than expected (there's always an accident on highway 17 when you have an appointment, right?). I loved the local history pictures on all the walls, too. And the rock-n-roll piped in kept it from feeling spooky after hours, like most storage places tend to. If you can snag a unit here, go for it.”
“I've had A unit here for about 2 years I think... If your lucky enough to get a unit, be greatful! The manager here is real down to earth and understanding and it's got not only the most centrally located storage units in town but also the best prices! I actually have 2 units here, one for me one for my mom and WE LOVE IT! THANKS BOB HAPPY HOLIDAYS!”
“I have had a storage unit here for over 3+ years now and it has always been a really safe and secure building, I’ve never had any run-ins with “sketchy” tenants (which has happened to me before at another facility) & it’s just really nice knowing that my belongings are being securely stored. Aside from that, the staff is and has always been SO friendly and welcoming to me and my family.. I recently ended up needing a second unit and was able to do so very easily and hassle free (thank you Frank!!) I rarely ever give 5 star reviews but this place really does deserve all 5 stars…thanks again for everything Statewide Self Storage !! We look forward to having business with you for many more years!”
“John and Syd are the best. So friendly and attentive. I highly recommend this location for your storage needs. If you decide to rent, definitely download the app so you can open the gates from your car. I would consider this place again if my needs call for it. Thanks John and Syd! You're awesome.”
“Great friendly management team. The guy is super nice and accommodating. The wife is the hammer who makes sure only people who own a storage unit are there. Great team!”
9:30AM - 6PM
3711 Soquel Dr, Soquel
Self Storage
“Anastasia is freaking amazing!!!!!!
Literally the only reason why I choose to go with storage mart was because of her customer service and her hospitality and more then anything her professionalism…
Mind you any questions I had she answered and even the ones I didn’t ask she let me know about..
Already let my entire family know about Capitola storage mart for their choice is storage.”
“Diana and Eddie are always so helpful and nice. Today Diana helped me lower my rate because I’m not working at the moment and have a new baby. Eddie is usually who I deal with on the daily and he is so nice and always helpful and PATIENT! Thanks you guys for a great storage experience!”
9:30AM - 6PM
135 Dubois St, Santa Cruz
Self Storage
“⭐️⭐️⭐️⭐️⭐️
I had an excellent experience with Extra Space Storage. From the very beginning, their customer service was outstanding, and I especially want to highlight César, who helped me tremendously. César was incredibly professional and attentive; he took the time to answer all my questions and made sure I found the perfect unit for my needs. His knowledge and patience made the process easy and stress-free. I am very grateful for all his help, and I definitely recommend this place to anyone who needs a reliable storage space with a friendly and dedicated team. Thank you, César and team!”
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“We hesitated at first due to the delicacy of our equipment but we will never doubt this team again. Handled with care and protected the equipment like if it was theirs. ? !”