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November 2023 by Forrest Crandell
As a technician myself I can confidently say that Ernie’s provides the highest level of service and respect to there customers. Their parts desk is knowledgeable efficient and always happy to explain anything. I can’t recommend Ernie’s enough.
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November 2023 by Joseph B.
Wanted to say thanks again to Josh and Dave for always being awesome! I have never gotten anything but top customer experience and service from Ernies! I will definitely be bringing in my vehicle whenever there's an issue.
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October 2023 by Jennifer C.
I used to like these guys til yesterday I have taken my 30 foot rv to them 3 times even whwn my rv was stolen from them when they were repairing.yesterday i called to have the rv tires fixed one blew out one of the brothers answered the phone and was very rude to me and said he couldn't work on it when he had before. They were very nice before but there was a definate attitude problem yesterday won't be going back ever they're lucky that i took it after the rv theft.
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September 2023 by Vicky T.
Could not have been nicer. Finding a place that will service a camper van it's not easy and where I get my RV inspected recommended Ernie's for brakes and oil change. I left a message and got a quick response back. They have a small reception area where you can work until your vehicle is ready. They also have an auto parts store that is well organized. Everyone was extremely friendly, explained the health of my vehicle, and I was in and out in around three hours. Definitely will be back.
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July 2023 by Wesley W.
Fantastic service in parts department. I needed a universal joint for my truck and a few other things. Steve in parts was great to work with. Very knowledgeable, very friendly, extremely helpful.Thanks for all your help. Wes.
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July 2023 by Albert Rojas
Very informative, And always professional customer service thank you.
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May 2023 by Big Mike
Local, fast, professional, no need to go to Santa Cruz for car service!
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May 2023 by Vanessa Aguilera
The service is speedy and efficient! Had a flat and was taken care of ASAP.
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May 2023 by Malissa Kaping
Always friendly staff! I'm a casual regular over 15 years ... They have fixed several tires, installed new tires, smogged my Tacoma, and supplied me with locking gas caps, wiper blades, and chainsaw oil. Never had a bad experience.
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May 2023 by Giulio Colleluori
These guys are great I showed up on a stormy day and my windshield wipers were not working and they promptly helped me fix it. Highly recommend to anyone need auto work/parts! ?
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December 2022 by Patrick Hagan
After 5 years of having my 1995 BMW 525i serviced by Ernie's, I was disappointed in how their service department handled a service order to remove and to replace the blower motor that controls the heat and defrost functions on my 525i. In January 2021, Ernie's removed the blower motor, examined it, and put it back saying it was in good condition. The cost to remove, examine, and put the original blower motor back into my car was over $500.Ernie's did not install a new blower motor per my request and in November 2022, the blower motor failed again. After I was told that I would have to pay an additional $500 to have the service work performed a second time in less than a year, I had a local auto mechanic remove the blower motor and replace it with a new one. The labor cost was $175 and the cost for the new blower motor was only $57.33. I will not be using Ernie's again in the near future.
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October 2022 by Victor D
I have an old truck and Ernie's was able to do both a pre smog and a smog while I waited. Not all smog shops are able to properly conduct smog on older vehicles but I had no issues here. All staff were very pleasant. Thank you for the good experience. Will be back.
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October 2022 by Wesley Workman
Fantastic service! I am from out of town and ended up broke down and towed my truck to ernies. Chris was great and kept me well informed. When I picked up the truck the tech took the time to stop and showed me exactly what caused my problem. Great shop, highly recommend.
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October 2022 by N. Dervaux
You can always count on Ernie’s for a prompt and professional service. Super friendly owners and staff!
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October 2022 by Manpreet B.
My goto place, in Santa Cruz area. They have a smooth running shop, especially the front desk. They sound professional, treat customers right, and are reasonably priced. My car has never given trouble, so I guess their work is good too! It is definitely recommended.