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“Despite some other reviews of people experiencing rude customer service here, I've been here many time and have always experienced very helpful and friendly service. The ladies that work behind the counter are courteous and do their best to work quickly when there are people waiting. They offer a lot of different services and seem to do it all very well. Also the inside was recently given a facelift and looks really nice! I highly recommend”
“Beautiful. It was perfect. From the setting, the customer service, and the access to this is a blessing. I came in the morning and this employee greeting me with a nice welcoming. I forgot to bring a box so I decided to buy one from their store. The employee realized it was too big for what I was planning on shipping on which he accommodated me for a smaller and less pricey box. 10/10 will definitely recommend. ??”
“Being that this was ALL first's for me, reason I was there to begin with us the City of Visalia has gone hi-tech, with their permit process concerning electrical proacts, my pencil drawn to scale diagram are now needed to be uploaded onto flash drives for engineers to review anyway I met business owner Cara she was very clear as to what her business can provide, Cara's friendly demeanor was needed due to this issue that was new to me made me a little uneasy buth her clear concise explanation was clear”
“I'm having so much trouble tracking my package, completely my fault for not double checking my address. Unfortunately the website is not always correct.. Maria at the UPS store went above and beyond trying to help me today. Even though we could not find it she did everything she could to help... Customer service is huge! Thanks girl”
“Super friendly employees. Their busiest times are during lunch and around 2-2:30 when people are trying to mail stuff out before last call but I love that they have a kiosk where you can pay/print a label and drop it off and avoid the long line. I go in 5 days a week to pick up/drop off mail and they greet me almost every time.”
“Im in tge post office at least 3 times a week at the windows and both people that assist me are always provide friendly speedy quality service. Its a pleasant enviorment every time i need to pick up packages. Keep up the great work you too!”
“At Panera, had been waiting for strawberry season to come back around. Love, I mean Love there strawberry chicken, with poppyseed dressing. Incredible salad mix. Give it a try, you won't be sorry. Enjoy!”
“Needed a live scan done not only did he get it done fast he not once messed up grabbing my prints. I've gotten it done at the sheriff's department before and have seen more mistakes out of them. Not to mention they received my prints same day and was approved the same day. 10/10 would recommend to anyone needing it done ASAP.”
“I stopped by for a quick printout, and the young lady on duty (Alondra) was AMAZING! She assisted four customers and received a UPS shipment in minutes. She provided accurate information and excellent customer service. She is an asset to your company and needs to be recognized.”
“Great customer service, super nice people who are very informative when I have a question, always in a good mood and ready to assist me with my packages. They’re all very polite and sweet workers at this location!”
“I have been working on opening a public relations consulting business that will launch in January, 2024, serving Visalia and Tulare County. Over the past year, the customer service that I experienced has been excellent, if not, perfect. Harrison this past Sunday morning, assisted me with becoming familiar with the Staples application, as I will be needing office furniture and supplies this late fall. Harrison would be the type of employee that Staples will consider an important asset. I hope the regional manager(s) and corporate are reading these google reviews, this store in Visalia is well managed, and the employees in the printing and copying department are obviously well-trained and knowledgeable. With much humility, thanks. Neil Glotzer, NSG Public Relations and Editorial Consultants. Visalia, California”
“Awesome place to get my passport application completed. Super painless. Fast and very agreeable. Just make your appointment online and complete the paperwork before you come. I was in and out in 15 minutes and they took my photo too.”
“They are always so nice in there. I always think they're going to get tired of handling Amazon returns, but they have a positive attitude every time. Always friendly, always asking how my day is, always giving the receipt with instructions. Very pleasant environment.”
“Great service and the people here are hard workers, you're very much appreciated.I wish the people who mess up the lobby would stop making a mess. Try security camera's, find out who it is..”
“Let me tell you I was in a bit of a bind and Irene took the up most task of helping me out. She was able to track down my package that I needed. She went above and beyond and took the extra mile at providing customer service, for that I thank her and USPS for having an employee like her!”
“Great customer service by Sarah. She has definitely done what she can in her power to help me find my package that was lost at the Red lands Ca. post office. I still have yet to get a hold of anyone over there, my package just disappeared. Sarah as long as Maria from UPS have done what they can. At this point I do feel defeated. I have tried filing a claim and it was denied do to my package being in Red lands Ca.but can't be found..”
“It's always nice to see a familiar face Manuel has always delivered one of the best customer service. I've been doing business with the Tulare branch for approximately 25 yeaars and not once have I ever had a terrible experience.”
“Live on otherside of town have been coming here forever they have the best employees so helpful and kind picked up a box yesterday to bring back today place was insane busy but employees super and today the gentleman with braces was amazing thank you all can't be an easy job back today 23rd of JanThank you Store Manager Anna!!”
“This is old town Visalia. Or at least this post office reminds me of it. I'm always welcomed with a smile, and assisted appropriately. I typically use the UPS store by my house so I was slightly confused with my last visit. I was.... borderline obnoxious with all the assistance I really needed to send 2 packages and 1 special piece of male and the gentlemen was more than willing to help ( and without judgement). Overall, I'll be back!”
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“Always a wonderful experience. I live in Visalia, and always come here to drop off my packages. Always fast and easy, and very nice interactions! The staff is great and it's why I always come here.”