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“Update: adding a star because the store has really improved since it became a corporate store. The building has been nicely updated and the inventory beefed up. It’s awesome!
They generally have anything I need as a handyman. I’ve been pretty happy with the service until today. They sold my client a toilet seat with the bolts package missing. When I went back to ask for a package with the bolts, they would not help me and made me purchase a separate package of bolts. I understand it’s been past 30 days. I understand that the computer won’t let you do it blah blah blah. But in reality, a manager can override something like that. Ace went from five stars to three stars today. Ace put them selves first this time. Not the customer.
Also, i find the request to round up my change for charity every time I shop very bothersome. All that is as a tax write off for ace hardware. Sure a charity gets a little bit of money. But ultimately it’s about Ace Hardware saving money on their taxes.”
“Love the people here! We buy all our needs from hay to halters for 17 horses. The loaders are careful and precise. They go the extra mile and its much appreciated!”
“This place has the best customer service!! I don’t usually post five stars reviews but this place is by far the best! They always try their best to please me with my business needs and even if I am running late they have been able to wait extra ten minutes after their closing time. ??????”
“Their motto is, "If Hanks doesn't have it, then you don't need it " which is mostly true. It's like an ACE hardware but without the ACE prices. We bought all of our kitchen drawer hardware there and I stocked up on small screws, washers, and nuts. It's got a lot of neat tools and a huge variety of hardware. Parking is easy and it's easy to find off Winchester Road. People are Friendly and knowledgeable. I was looking for plastic netting and the senior guy behind the counter told me isle 14 which surprised me because they must have 100,000 items in that store.”
“Kyle at the Temecula Branch is fantastic. He went out of his way to fix an order that the call center messed up. He called everyday to check the stock and found one three days later! His persistence and quality customer care is top-notch and is why I love shopping at this Ferguson. Seriously, he makes this company great! Thanks, Kyle!-Michael Smith MJS Plumbing”
“@weld.tom (Instagram) and the content of this review do not reflect any opinions of or represent my employer (Airgas USA LLC.) an Air Liquide Company. This review and its “video” content are original and produced by me (Tom Mulvihill) aka (weld.tom) to promote WELDING and the COMMUNITY of WELDERS who have a desire to LEARN, be EDUCATED, CONTRIBUTE to as well as PROSPER in their CAREERS. This feed is an expression of protected free speech (aka 1st. Amendment) in the United States of America and is not intended to infringe on any persons or entities within or outside of the United States of America and its Territories.”
“As always, for me it is like when you entered a toy store as a child, wherever you turned there was a universe of possibilities, before for toys today for tools, I could spend many hours looking and researching the new ones, how they are used, how and what they could be used for, if the price suits me, etc.”
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“Even though I didn’t get what I needed from here the staff were friendly and guided me to the correct spot to get it. And I will definitely be coming back because of there large selection of things.”