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September 2024 by Frank Armellini
I was very happy with this company, both quality work and service. I was T-Boned on the drivers side in my 1940 Ford Tudor. The top of my car was a little chopped and so Roy and Shannon had to find a new door, cut it down to fit, glass was shattered, needed new, dashboard was all scratched from impact, needed new powder coating, front driver fender was dented and scratched badly, hood tweaked, back hatchback tweaked, and door popper was totalled. This company repaired and/or replaced everything perfectly. Paint was matched and new hinges, etc, etc...
My 40 Ford looked as good as before the accident! I strongly recommend this company for all your auto repairs and body work.
As for the gentleman that left a review concerning his serpentine belt and tensioner, I have always replaced a tensioner when a serpentine belt is so old that it breaks. It tells you that a lot of miles was put on the tensioner as well as the belt and it's much harder to change the tensioner after the new belt is on. So I'm not sure I would have blamed this company for wanting to change the tensioner when he changed the belt. Just my opinion.
I believe these people at Costello's really know what they are doing.
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September 2023 by Brian Goodell
Took my car here to be fixed. Top notch service! From beginning to end this was such a great experience ... my car came back looking new, the shop handled the insurance company, and answered all my questions and concerns. No stress ,by far the best!Thank you again,Brian
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June 2023 by Claudette P.
Damage repaired! Good job! 100% satisfaction.Fantastic service. I highly recommend!
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April 2023 by Lori Credico
The people at Costello’s are the best. They go out of their way to help you. They did a fantastic job on our vehicle. Shannon and the mechanics are awesome.Services: Auto body & trim repair
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June 2021 by Bill Foy
The service and work is Top Notch. All the staff are very helpful and friendly. They are old school, it doesn't get any better. Get it while you can!
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May 2021 by Bill F.
One of the last of its kind, old school style businesses. Reliable, Honest, Trustworthy. You'll get more than what you pay for. I can't say enough about Roy Costello and how he runs his business. He does top notch Quality Work and is there for all his customers. Once you've experienced his work you won't want to go anywhere else.
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December 2020 by charlene hennings
looking for a place to help repair the inner plastic on my van's sliding door Neiman in town had done the first repair and has since sold the business. new owner did not feel it was his responsibility. looked and asked around town and Costello keep coming up. they did a fantastic job and boy was the price right, very fair...would go back in a minute if needed. Roy and Shannon were so helpful and accommodating . thank you thank you for fixing what Neiman did not get right the first time
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August 2020 by Jeremy Joseph
Good people and I'm sure they can do quality work but seemed like they were joshing me about the work necessary for my van, belt was making a screeching sound and they blamed it on a broken tensioner (it was a bit loose and wobbly and I asked if I could just tighten it and it would stop being wobbly and have less wear on my serpentine belt) i gave it another day to think about it considering I couldn't afford the 400 dollar price tag for new belt and tensioner...next day belt snapped in half, so I walked 3 miles to the closest autozone and picked up a serpentine belt, replaced belt and tightened the tensioner and fixed my issue completely, spent 35 on belt, no need for a new tensioner, i know everyone is struggling right now but it makes me wonder if he just overlooked that issue i mentioned or he was more concerned about making money in these times saved 365 dollars just by spending 20 minutes on YouTube for a simple fix and diagnostic
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November 2019 by Phillip Lindsay
Excellent service, quality work for a fair price . Highly recommended.
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August 2019 by Sharon F.
So, as newbies to Fallbrook, when I realized my truck needed servicing (running rough) my husband suggested we look up reviews locally and find a new mechanic locally (our current mechanic is in San Marcos). Costello's seemed fine, so my husband made an appointment. First issue, some work was done before we approved the work. Then when my husband was told to come pick up the truck, we were informed that the engine needed to be replaced, that he had done an oil change and tune up, but the compression was failing in the engine. His wife picked me up in the truck, and it was running much rougher than when we dropped it off, plus I heard a roaring noise outside the window as she drove us back to the shop to pay for the work done. Her husband told me I had better look for another vehicle. I asked if it was safe for me to drive to Temecula, and he said "local only". When I told my husband the deal (I had already cleaned out the truck, and was planning on vehicle shopping), he said, "wait a minute, let's get a 2nd opinion". So he dropped it at our regular mechanic in San Marcos. First question: Did the other guy replace the coils? Nope. Our mechanic replaced ALL the coils, replaced several vacuum hoses that were failing (the roaring noise I'd heard outside the window), checked the compression, which passed perfectly. Bottom line, my truck is running perfectly now and we didn't have to replace it. Perhaps Costello does excellent work on other vehicles, but on my 2004 Ford Expedition, he obviously got it wrong. Word to the wise, don't go to the first mechanic that's available.
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January 2019 by Dan CLOUSE
Excellent work. Very satisfied with all aspects. Love the way my car looks. Highly recommended.
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January 2019 by Kelly B.
I had an kind of an odd request to have the cosmetic molding on the side of my truck either repaired or removed. It was one of those jobs that I knew would be time consuming and a bit of a pain. I had already been turned away by another local shop and Costello's was recommended to me. Roy came out and took a look at my request, gave me a VERY FAIR quote. I scheduled a day to have it done and they completed the work as promised on time. I am SO HAPPY with the quality job they did. It was a weird request and it turned out fantastic! Genuine people doing quality work.
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November 2018 by Ed Barnard
Good family shop. I'll be back
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September 2018 by Kenneth Dickson
Does an outstanding job on repairs. The only place e I'd even think about going.
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September 2018 by Brigido Carrisosa
This place it's verry good ...
