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February 2024 by Ronald burris
Solomon was very helpful and gave me excellent service. I cab definitely recommend
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January 2024 by Scott Bennett
Very helpful! Super friendly and knowledgeable, Sylvia was happy to spend some time helping us even though we had a difficult problem. Highly recommend!
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December 2023 by Keturah Walker
Terrible.. Store Manager is not a good person along with his employees!
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December 2023 by Sandy
Andrew was an absolute whiz at setting up my new phone. He also let me know about the specials that were available.
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December 2023 by Frankie B
Justin, Jesse and Solomon took care of me and my folks. We went into the store to take care of alot, initially 2 phone upgrades and a number transfer with a new phone. Thanks to the holiday promotions, we left with new phones along with tablets and a smart watch. The team walked us through everything and ensured we were satisfied before leaving.
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November 2023 by Jynx
Great Experience 10/10 worked with some really nice people who provide excellent customer service shoutout to Silvia (I believe that was her name) and Andrew!
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November 2023 by Jack Miller Jr
Had such an amazing experience my last visit Silvia and Andrew provide the best customer service nothing but high praise!
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October 2023 by Gilbert Soto
Silvia was the best! I have so many questions and we're all answered quickly. I will definitely be coming back for the great customer service.
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October 2023 by marvin cosper
Had fun enjoyed the customer service no pressure the agent explained everything and I’m happy with my new phone.
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September 2023 by Nestor Cocson
This is the 5th verizon store i came in with a porting isssue and no one was able to fix it or figure it out they didnt even check my account or nothing they kept sending us away and our last hope was the solano mall but lucky silvia was able to help us she was so knowledgeable and very pacient with us she told us that everything will be taken care of instead of sending us away like the other verizon stores. Best customer service i will from now i will be coming here for mg future purchases . Thank you silvia !!! Your the best !!
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August 2023 by KBB
Sheyla….. Sheyla Sheyla Sheyla…… this Rep was EXTREEMMEEELLYYYYYY through and detailed in all the answers she gave me to my questions. She displayed a very professional yet friendly and happy like demeanor that you wouldn’t expect from your average sales rep at any store.Put it this way, you would hope that she is the one to help you for all your needs, concerns, and questions, because you already know that YOU WILL BE TAKEN CARE OF. I hope she earns the recognition she deserves soon. I couldn’t have asked for such awesome service and the help she provided.A+++++ customer service!!!
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August 2023 by They call me Mom
After several failed attempts at getting assistance at the Vacaville location, this one came through and fulfilled all my needs plus some. Great service, excellent management.
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July 2023 by Hondasan 65
Silvia was very helpful she knows what she's doing very patient and very knowledge she was training John while processing my device, He did an amazing job. Thanks John! I will definitely be coming back to this store.
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July 2023 by Randi Carr
Went to the Solano Mall store today for an upgrade. Silvia helped us out and was extremely knowledgeable, efficient and so nice!! We will be back again and will request Silvia!!
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July 2023 by Tav Andrade
Silvia was soo helpful and very pacient . Best customer service !! thank you silvia I love my New device!
