-
March 2024 by Mary Jane Pegoracion
I like Ulta would love to buy perfume there but i hate to bother employee’s to smell every perfume coz everytime i ask to smell their perfume i can see their faces changes and annoyed so decided to buy at macy’s atleast there tester is open and not locked. And also when i was looking for something I called someone but pretended she didn’t hear so i was just pretending also that I’m suspicious so they’ll start following me and taadaa here they come HAHA ?
-
March 2024 by tara h
I LOVE shopping here the workers are always so nice. Today 2-11-24 Jazlin I think was her name rang up me and my daughter and was sooo patient with me my phone was running slow to get my coupon and she was so sweet waiting!!! Thank you girl
-
December 2023 by Dora Torres
Just went into the store to get color matched for an ILIA foundation and was told they are “Not doing” color matches at this time; this was said to me by the cashier (who had no customers waiting at all) who got on the radio, and asked another employee if they want to do a color match.Obviously the employee on the other end, said No. Ridiculous they would do that at 6pm on a slow Tuesday night!! Furthermore missed out on a sale.
-
October 2023 by Erica Naylor
This Asian woman followed me around practically the whole time. I was approached by employees three times in the span of 10 minutes, which is extremely suffocating. There's a thin line between good customer service and harassing your shoppers.
-
September 2023 by Jackie G
I love coming to this Ulta for all my makeup and skincare needs. I recently decided to try their hair salon, and I am so glad I did! I really loved my haircut and style by Yamilet.
-
August 2023 by Ambra T.
I like ulta for the most part.BUT PLEASE, can you employees stop coming to us shoppers back to back to back asking if we need help with something. It really becomes a nuisance. My God, within 5mins of being there, I have 4 people walk up to me. They do it to everyone. I can only speak for myself but if I need help I will ask no problem
-
July 2023 by Geric Orias
We were here for my wife and daughter, and staff was friendly. Store was kept up and clean also.
-
July 2023 by J. Abdul-Qahhar
Went in with my wife, and while I was sat there waiting on her, I noticed that each time I looked up from my phone mall security got a little closer.My wife purchased whatever it was before things developed.Curious to know what might have happened, but not enough to go back to find out.
-
May 2023 by Jennifer Sellers
Can we please hire someone who is older than 23
-
May 2023 by Sonia M
Fast, friendly service. Very nice and knowledgeable. Store was fairly busy, still served in a timely manner.
-
December 2022 by Thisith It
Felt as if I was stealing because each aisle we walked down the same associate just happened to start facing(zoning) items on each aisle. Then happened to check us out, was not able to use the credit card because for some reason it kept saying debit. Also while standing in line, what I assume was the manager, turned on the security alarms near the door, looked at me and my boyfriend then ask an associate to help and it so happened to be the one following us around. Sucks when your loyal customers who don’t steal decide to cancel a credit card just because of the stores atmosphere every time.
-
December 2022 by G Williams
went to ulta yesterday and my kids were with me . overheard an associate say that it’s weird my son was in the stroller minding his own business and prob saw that my 1 year old daughter was trying to grab things but i kept putting them back . made me and my family feel like we were thieves because they kept coming up to us every time we went to a new area and asked us if we’re still finding everything ok after they made that announcement on their walkie-talkies . i don’t think we will be back at that location if they think me having babies is a crime .
-
December 2022 by vanessa soto
Ulta was great. Customer service was outstanding!
-
November 2022 by G W.
went to ulta yesterday and my kids were with me . overheard an associate say that it's weird my son was in the stroller minding his own business and prob saw that my 1 year old daughter was trying to grab things but i kept putting them back . made me and my family feel like we were thieves because they kept coming up to us every time we went to a new area and asked us if we're still finding everything ok after they made that announcement on their walkie-talkies . i don't think we will be back at that location if they think me having babies is a crime .
-
October 2022 by Marylynn Oliver
That particular day was good and very few attendance but I did get help right away so it didn't leave me time to linger in a store when I had other things to do I got in and got out with the help of the attendant
