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August 2024 by Suzanne Evans
Very well trained , professional advisors . Really cool store.
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May 2024 by Jacqueline Guidry
Good products, pricy but then again it is a makeup store
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March 2024 by Mary Jane Pegoracion
I like Ulta would love to buy perfume there but i hate to bother employee’s to smell every perfume coz everytime i ask to smell their perfume i can see their faces changes and annoyed so decided to buy at macy’s atleast there tester is open and not locked. And also when i was looking for something I called someone but pretended she didn’t hear so i was just pretending also that I’m suspicious so they’ll start following me and taadaa here they come HAHA ?
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March 2024 by tara h
I LOVE shopping here the workers are always so nice. Today 2-11-24 Jazlin I think was her name rang up me and my daughter and was sooo patient with me my phone was running slow to get my coupon and she was so sweet waiting!!! Thank you girl
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December 2023 by Dora Torres
Just went into the store to get color matched for an ILIA foundation and was told they are “Not doing” color matches at this time; this was said to me by the cashier (who had no customers waiting at all) who got on the radio, and asked another employee if they want to do a color match.Obviously the employee on the other end, said No. Ridiculous they would do that at 6pm on a slow Tuesday night!! Furthermore missed out on a sale.
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November 2023 by Jasmine T.
I wish I could give this place 0 stars but i guess 1 star will have to do. My friend and I visited this ulta to look around at the holiday gift sets. The whole entire time we were being followed and felt very uncomfortable. We tried shaking it off since we were excited about to new holiday makeup items. While looking at a gift, an employee comes up and asks if we needed help but came off very rude. We told her no and that we were just looking. She walked away into the middle of the aisle and stood there to just stare at us. My friend needed to find a new setting spray so she walked over to the urban decay aisle and she said to another employee "she's going to the setting sprays". I went up to the lady who was talking to her employee through the mic because I had a question about if ulta carried gift sets with a variety of different makeup brands. I said excuse me about 2 times while she had her back turned and I wish i had asked someone else because she came off hostile and rude. She looked at me as if I said something stupid and said with an attitude "the only gift sets i know of are within the same brand" which was totally understandable. Then she said rudely "you can just build your own" and i thought there was a new ulta thing to build a gift set so i was interested and told her "oh they do that here now" then she proceeded to say "no buy the full sized items and build your own" with an attitude. I was thrown off because i did not know what i did to upset this lady. This Ulta in Fairfield needs to teach employees to treat others with kindness and respect. You may not like your job but that does not mean you should treat others terribly because you are miserable. I used to love shopping at Ulta but now that store makes me uncomfortable and I feel judged when even looking or touching an item.
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October 2023 by Erica Naylor
This Asian woman followed me around practically the whole time. I was approached by employees three times in the span of 10 minutes, which is extremely suffocating. There's a thin line between good customer service and harassing your shoppers.
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September 2023 by Jackie G
I love coming to this Ulta for all my makeup and skincare needs. I recently decided to try their hair salon, and I am so glad I did! I really loved my haircut and style by Yamilet.
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September 2023 by Sandra Cohn
Poor service
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September 2023 by Sara Smothers
Nice store nice location
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September 2023 by Fer garcia
I love the products sold in this place, all of good quality??
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August 2023 by Jessica C.
I live in Fairfield but this was the 1st time visiting this ulta. It was not stocked very well alot of shelves were empty. The vibe was weird too, the employees didn't seem to eager to help and Tram on register 2 was a little rude to me, I did not enjoy her interaction at all. First she asked my friend and I if we needed baskets which we didn't cause we were literally checking out that moment. Then the sweet security guard came over and personally handed my friend and I baskets. Even tho it wasn't needed we still thanked him for his sweet gesture and took the baskets. Well while Tram was checking me out she asked "I thought you didn't need a basket"? I didn't but the guard gave me one, do you want me to be rude to him and tell him no go away when he already brought it over. She then laughed it off. Then when I was waiting for her to finish processing my transaction she tells me push the button for receipt which I already had and she wasn't even paying attention then she was like oh yea there's a lag. Shut up rude girl go be stupid somewhere else! I'll continue driving to vacaville!
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August 2023 by Ambra T.
I like ulta for the most part.BUT PLEASE, can you employees stop coming to us shoppers back to back to back asking if we need help with something. It really becomes a nuisance. My God, within 5mins of being there, I have 4 people walk up to me. They do it to everyone. I can only speak for myself but if I need help I will ask no problem
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July 2023 by Geric Orias
We were here for my wife and daughter, and staff was friendly. Store was kept up and clean also.
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July 2023 by Lori Ann M.
Not too impressed with the associate who helps with makeup match. She helped me pick out the correct color shade, but when I didn't show interest in the primer she was pushing for an add on sale she seemed to lose all interest in helping me any further. People feel the body language. But I'll leave this on a positive note by saying the employees at checkout were polite. The store was also organized and well stocked.
