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October 2023 by ZAYBREEZY707 walton
Never going back here,the manager is races and they like to break laws and continue business,like nothing ever happened,
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July 2023 by Joshua ..
Me and my wife like to get coffee here because it's awesome they have great friendly ladies in the mor ings they are always kind and polite . They always make us feel welcome.
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May 2023 by Frank Fe
This place is great. The staff is awesome too. Sometimes the S-Pay at the pump wouldn't work and had to use card and not get the 10cents off. Only 5 ?
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May 2023 by Cecilia GARCIA
Price for juul 25 bucks out the door... WEIRDEST TAX... It keeps changing to $$28-30
[email protected]
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May 2023 by Gabriel D.
Bathroom code 2418 Really clean restroom, excellent customer service, great vibe. Pleasantly surprised. Would come again
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January 2023 by Annette P.
Horrible experience this morning with my adult son and grandkids on their way to school today Stopped in the Loop to get a cup coffee . They did not have the kind we wanted so walked out of the store to be attacked, harassed, swarmed by the staff accusing us of stealing . My grandkids were in the car scared seeing there innocent dad being harassed ! What a horrible experience ! Absolutely Horrible Customer Service and Management! When we asked for the manager she laughed and said that's me but wouldn't give us her name We don't usually go to this store and NEVER will again! Humiliated, Attacked, Embarrassed, Harassment, Discrimination and scared my grandkids before school! Don't go to the Loop!
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October 2022 by Rosalind Martin
I purchased something while in a hurry, never received my item from behind the counter, returned in less then 5 min and the cashier pretended not to know what happened, with a half look behind her counter, proved to me she knew she didn’t give me my item. Also I asked for a number to manager, she gave me the number to there, goes straight to a voicemail which is full. Their employee is a thief
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July 2022 by Whitney Bilbao
Nice gas station, horrible employees. Mainly one blond that refuses to give out the bathroom code until she gives you ample amounts of attitude first. And one bathroom is “employee only” .. for the 2 people on shift. Lol don’t be lazy and just clean both bathrooms?
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March 2022 by アグスティンジェームス
If there is a zero star i would give it to this shell station. This night shift teller here is rude no respect for elderly people she wants elderly to go back in long line for she ringed her twice..very disrespectful!! So beware seniors i was a witness of what this teller did to an old lady.
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January 2022 by Rex C.
Management needs to know the games the workers here are doing, lazy workers don't want to clean their toilets and they will just post a sign that it is out of order, have been here many times past few months and it always happens like already 5 times in different times, 1 star is not even worth it, lazy workers no customer service.
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June 2021 by junior olivo
This place was really nice customer service was great and amazing but lady really helped me out and locating what else looked in the corner thanks a lot we'll totally come back when I'm in this area
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January 2021 by Vanessa C.
I never thought I'd write a review about a gas station, this gas station has inspired me to. I stopped there last Friday afternoons to fill up and grab a snack. To my surprise they were closed and I was irritated until I found the reason why...Apparently this shell is under an umbrella of shell stations that cares enough for their customers and community to make sure they are safe during these crazy covid times. They have a company go to their stores to disinfect and Fogg their stores and outside pumps...WOW, THANK YOU SHELL. I have a very large family that lives in Fairfield and after we have been directing affected by this horrible virus and it is so nice to see a local company take the measures to keep all of of safe. After telling them about my experience my entire family has decided to only support our local shell station...again thank you management.
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January 2021 by John Baptist
Very good gas station with excellent store
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June 2020 by Miya B.
This African American lady didn't even greet me when I walked in. She just stared at me which made me uncomfortable and said "what" in a very rude way. Not only did she do that, after I told her the reason I was there she said "okay how much" and I said the amount and she replied with which one and I told her and she said in a rude tone yet again "is that your car?" like she didnt believe me and I said yes. I know she probably had a bad day or was tired because it was towards the end of her shift but she could have been more professional. I've worked food service so I know how it is but I know how to be professional. Overall it was an unpleasant experience and I would never come back here again.
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March 2020 by Ritz C.
Came here to grab some quick snacks and while waiting behind the person in front of checking out, the cashier was SO rude to him! This wasn't even happening me, but I was getting so angry at how she was treating this man. Apparently he was trying to use a gas gift card but instead of politely explaining to him how they worked, she just blatantly rolled her eyes huffing and puffing giving him major attitude. As soon as he left, she treated me the complete opposite, asked me how was I was doing etc.... then when I wAlked back to my car I noticed that the man was Asian and had a mask on ...... I'm really hoping she wasn't targeting him because of all things that have been happening lately with the pandemic..... shame on her !
