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January 2024 by John O'Neill
Experienced and friendly staff.
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January 2024 by industry news
The old lady Maria is very creepy.She thinks she is 16yrs old.Never help the customer.I hate this place because of her and I will never go to this store in my life.
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January 2024 by David Hinman
Easy!! Have what I needed. Good price. Great staff.
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December 2023 by Frank G.
After very poor service from Hanna at Auto Zone on 1440 W. Texas St. in Fairfield, CA, we left and went to O'Reilly Auto Parts on 1800 W. Texas St. where the employees Gio and Alexis gave excellent customer service and even installed the correct windshield wipers. The reason the one windshield wiper we just recently purchased from Auto Zone went flying off after little use was because Auto Zone sold us the wrong type of wipers and obviously didn't install them properly.
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November 2023 by Felipe S.
Had to give Oreily Auto Parts a shoutout, located on The West Side of Fairfield(THE FLATS). Had to run in here the other day, I was hooking up a radio on my 2006 Tundra and ordered the radio as well as the aftermarket installation kit from Amazon....but like any normal person I didn't DOUBLE CHECK if the kit was for my truck, it just came with the recommendation. long story short I was stuck between cutting up a bunch of wires or figuring something else out. Called Oriely ((Shout out to Giovanni)) they had the part 5 min to drive there and 3 mins to connect it and..SE ACABO!! done!! Other than that they have plenty of parking a little tight but, for being the local auto store not a a bad place, customer service is good and helpful.
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November 2023 by James Muller
Stopped here when the low oil warning came on in my wife's car. It was pretty late at night but Enrique helped us with a little oil and got us on our way. Great customer service.
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November 2023 by Cheokey
This store is the best everyone is so helpful. I'll go here 1st for all my car needs from now on.Thanks Giorgio for helping me with my key fob.
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November 2023 by Ray R.
Gio (Giovanni) at O'Reilly was awesome!!! All the interactions with the staff was warm and friendly. The management is doing a great job training staff to be kind to all. Gio scanned both of my vehicles and diagnosis problems on my Jeep and BMW. He even went so far to help me understand how to replace the parts he recommended. Great customer service! There are all sorts of characters that come to this place and what I can tell you is they do a great job handling all sorts of personalities and moods. Let's face it when you're working on a car sometimes your moods change and sometimes fools carry that mood with them while purchasing auto parts. This place is great at not mirroring these moods. IT'S OBVIOUS CUSTOMER SERVICE IS #1 HERE!
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October 2023 by Rochelle Pikyavit
Sergio was beyond exceptional, he went out of his way to help our family get our car up and running. Much appreciated, thank you SERGIO!!
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September 2023 by Alex Zen
Worst location ever. Asked for help only to be told they are busy on personal phone so find product yourself. Staff needs changing.
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July 2023 by Ruel M.
Staff not helpful and impolite. Go somewhere else. Or ask a senior staff who would know about auto parts.
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June 2023 by Pegi Kauaihilo
Johnnie was incredible! Knowledgeable, friendly and so helpful that I thought I'd gone back in time, like the 50's or!60's!! Thank you ?.
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May 2023 by Ria S.
First time at this location. I needed to get oil for my vehicle. I was assisted by the associate and he was so helpful recommended what oil for my SUV and even helped me top off my oil for me and checked the oil level. Amazing customer service! Thank you!
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May 2023 by Christi Mansel
Super friendly and helpful. As a woman who doesn't know much about engines, it is usually super intimidating to go into a parts shop. But the staff here never made me feel stupid and went the extra mile to help me.
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April 2023 by C. B.
The place looked Great. Brought in 3 plastic bottles of motor oil that was liter in there parking lot. At the service desk a woman and man at 11:45 am on 04/02/23 waited on me.I think this was the rudest unfriendly experience I’ve ever had at a O Reilly’s. I will never go to this store again.
