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February 2024 by Anton Mitschan
Awesome staff Manny always upbeat extremely excited & proud to be a first time dad......
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January 2024 by Gracianna Castillo
They ordered the part I needed. Very good customer service
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November 2023 by Karen S.
The only thing I complain is the waiting for assistance. Everything else is good.
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November 2023 by Artis Souza
Always helpful
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October 2023 by Tanner Young
Just wanted to give a shout out to Manny, amazing customer service. The type of person that makes your trip to O'Reilly's better. Super helpful, friendly, knowledgeable as well all around stand up guy!
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June 2023 by Doris Rowe
Super friendly staff. Very helpful making sure we got to right part
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March 2023 by Joann P.
Eduardo the assistant manager went above and beyond his call of duty. I am a middle aged woman with severe arthriti. I can barely open a bottled water. after purchasing a battery he also installed it for me. Now that's customer service
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February 2023 by Andre Thomas
Bought some gel type of glue that was dried out or at least appeared to be. I just wanted some glue that actually came out of it's container. The clerk helping me was friendly and polite and allowed me to just get another bottle of the exact same glue for an even exchange. That's fair so I did and before I left I opened the package and bottle of glue in front of him and said see..... There's almost nothing in there while turning it upside down shaking & squeezing the bottle and holding it there...... Nothing. Maybe it was old or left in the sun or something. I've bought that gel glue elsewhere before and did not have that problem. The other clerk two registers down from him interjected his opinion into my conversation, becoming argumentative and insisting that's how it is..... telling me to read the package and to wait for the glue to eventually come out, claiming he had used that glue before Regardless.... That's unprofessional. You don't argue with an unsatisfied customer and speak in a condescending manner and insist that they're wrong wether or not that may be the case. The man helping me remained calm cool and professional and could see my frustration turning into agitation. I decided to get a different glue and he said I had money due to me because it was a little less. But I just got a new debit card so the refund wouldn't work (had to be on same card) I said just keep it, I'm not mad at You, it's not much anyway, but I need the glue. I told him just keep it, I don't want to argue, I just need the glue and simply walked out of the store. Moments later he ran out of the store and said sir here here's your change, my manager heard what happened and did an override, handing me 1 dollar and a couple coins and my receipt. I thanked him for his efforts to make it right the manager too. If the other guy reads this, he should take a lesson in customer service, regardless of who he thinks is right or wrong. It's a business, not a pissing match.
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February 2023 by Google user
Bought some gel type of glue that was dried out or at least appeared to be. I just wanted some glue that actually came out of it's container. The clerk helping me was friendly and polite and allowed me to just get another bottle of the exact same glue for an even exchange. That's fair so I did and before I left I opened the package and bottle of glue in front of him and said see..... There's almost nothing in there while turning it upside down shaking \\u0026 squeezing the bottle and holding it there...... Nothing. Maybe it was old or left in the sun or something. I've bought that gel glue elsewhere before and did not have that problem. The other clerk two registers down from him interjected his opinion into my conversation, becoming argumentative and insisting that's how it is..... telling me to read the package and to wait for the glue to eventually come out, claiming he had used that glue before Regardless.... That's unprofessional. You don't argue with an unsatisfied customer and speak in a condescending manner and insist that they're wrong wether or not that may be the case. The man helping me remained calm cool and professional and could see my frustration turning into agitation. I decided to get a different glue and he said I had money due to me because it was a little less. But I just got a new debit card so the refund wouldn't work (had to be on same card) I said just keep it, I'm not mad at You, it's not much anyway, but I need the glue. I told him just keep it, I don't want to argue, I just need the glue and simply walked out of the store. Moments later he ran out of the store and said sir here here's your change, my manager heard what happened and did an override, handing me 1 dollar and a couple coins and my receipt. I thanked him for his efforts to make it right the manager too. If the other guy reads this, he should take a lesson in customer service, regardless of who he thinks is right or wrong. It's a business, not a pissing match.
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October 2022 by OMAR GARCIA
Went to this store and customer service is great very knowledgeable and helpful.
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September 2022 by Wayne Chapman (Polarbear)
The guys here are really good
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August 2022 by Josephine Mayorga
They did not have ANY BATTERIES that I was looking for and their ads did not match what the stores said
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June 2022 by Karen Vittorio
Nothing spectacularly positive or negative to report about this particular store and my visit to purchase Royal Purple 5w-20 and a funnel. I found what I needed with no problem and completed my purchase in under 5 minutes. The gentleman who rang up my purchase was a little chauvinistic, but I've come to expect that at auto parts stores with boomers and gen x'ers behind the counter. I got over it 30 years ago.
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June 2022 by Michael Johnson
Needed a part for 1960s no luck but helpful to a website i located it online thanks for the help. I searched everywhere didn't find a single barrel carburetor to work 5 minute i found it. Wish i would have got there names for a shout out
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April 2022 by D
I have been going to this store for years. Great employees, very helpful.
