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July 2024 by Axle Cosmos
Went here to get nails for birthday, didn't do anything close to what I asked for. The other person I went with said they were aggressive and didn't even try to talk to them. Didn't listen when I said I didn't want long acrilic nails. Definitely won't be returning.
First photo is what I got, second is the picture I showed them
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July 2024 by Racquel Johnson
DO NOT GO HERE! Terrible and unprofessional service. I had to give them a star to post my comment. A nail technician took advantage of my 16 year old daughter who was not happy with her nail technician and several times spoke up about her nail service and when my daughter let the head technician know she wasn’t happy they made her pay $15 for an unfinished pedicure. I dropped my daughter off and went back inside to confront how they mistreated my daughter and no acknowledgement was given and all the customers that heard how they treated her agreed that my daughter was mistreated and was taken advantage of. Don’t waste your money on this nail shop! Horrible service.
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June 2024 by M
Bad service bad pedicure
They didn’t cut shape or do anything but paint an even the paint job was horrible !
Shop is dirty & I will not be returning
Waste of Gel pedicure 45$ to go home and fix my toes myself
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April 2024 by Skiphula Lee
Horrible Service. I will NEVER go back there!!
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April 2024 by Ray Anne T.
Awful experience. Messed up my nails twice, refused to repair and incredibly unprofessional.
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April 2024 by Erica A.
I went for the first time to get a manicure and pedicure. My manicure was done by young kid, my pedicure by older gentleman. not even 2 days later my gel manicure started chipping and lifting. I went back to get them fixed and they wanted to charge me $15, $5 per nail and to say it was my fault because I washed my hands too much. First of all I've gone to other nail shops and I wash my hands very often and they've never chipped. I will never go back to them ever nor would I recommend at all. They were very rude and unprofessional, and they don't want to take accountability that they had two men do my nails that did not know what they were doing.
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March 2024 by Charla L.
Needing a fill after 5 days is nasty work . I came in here last week on Wednesday to get my nails done today is Friday and 3 nails lifted and popped right off . I'm very disappointed cause this never happens to me . The customer service was pretty decent . The fact that they stay open until 8 was convenient but as I stated before needing a fill after 5 days when I usually don't get one until the 3 week mark is very telling .
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February 2024 by Jane Q.
Went here with my daughter and who is home from college for the weekend. It's her birthday week and so she wanted to get her nails done. Anyhow, the staff was friendly for the most part , well except for this 1 lady buuuut I will get to that in just a sec. I had an older guy work on me and was the sweetest ever. My daughter had this older lady who was ok at first Buut when it came to putting my daughters slippers on ...she didn't put it on and used theirs. I was thought she just didn't understand and so I asked the guy who worked on me to let her know annnnd WOW she through a fit in her language hence turned to me and rolled her eyes! Yuuuup that's right, she rolled her eyes at me not once but 3 times! My daughter kept texting me to stop making her mad because she was not done painting her nails and soooo i just grumbled a few mean words lol and shut my mouth . Daughter wasn't happy with her pedicure...said she messed up when she put their slippers on her and just painted right over it and looked horrible. She didn't want me to make a big deal buuuut being the mom I am I sure did complain and to my surprise the older man who worked on me redid her nails happily! . Came out satisfied . Loved that sweet older man!
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January 2024 by Karmin S.
My nails were cute kinda. one thing I didn't like was how the nail tech tried to convince me to get something that I did not want. To make matters worse, all the disposable implements that they used on me were used on other clients. As a licensed nail technician, myself, nothing that's used in the salon on you can be used by anyone else, everything must come out of its own package. Some people DO NOT KNOW THIS. There was no sanitization of the implements that were used. The nail file was worn down and dusty, the sanding band she tried to use on me was also dusty, the buffer was worn down. When I asked for new implements, she played like she could no longer understand what I was saying. You could literally pass infections and diseases such as HIV through dirty implements. They are aware of this and DO NOT CARE !The person doing my toes, used a metal drillbit on my natural nails, which is ILLEGAL to do. She burned my big toe with it that's how I noticed, which drill bit she was using. I was using my Google translate with my AirPod, and they were talking about me, saying that I was going to get whatever they gave me & Ignore my request. Saying I was too high maintenance. I tried talking with them and they were very rude. I felt a little uncomfortable after I was listening to them talk bad about me through the translate app. I would not go back and if I did, I'd bring my own BRAND NEW nail file, buffer, and sanding band. Makes me wonder what else they DO NOT CLEAN in that place. If you decide to go, make sure you ask for NEW & unused implements. Good day ! Stay healthy.
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January 2024 by Carla Horrison
The customer service needs improvement
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December 2023 by Alexis S.
They literally destroyed my nails - I left before they could do anymore damage. Do NOT go here. 1star average for a reason. I went in for a simple gel manicure w/ a gel removal beforehand. The woman drilled the gel off my nails and when I told her that she was digging too deep and asked her soak the nails instead, she just kept on drilling. I left before anything else could be done. My nails still hurt as I type this. If I could give 0 stars, I would.
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November 2023 by Jacqueline A.
My daughter was very excited to get her toes done for our Hawaii trip. The manicure and pedicure lady convinced me to get her gel tips cus they last longer. So I did. All together it was about $80. $120 with tip! My gel pedicure, her gel manicure and normal pedicure. First day on vacation her manicure completely came off and she was so sad about it. I told her they will fix it for free when we came back. 6 days later we came back. Come to find out they were rude, didn't believe me until I showed them pictures that we were seriously just here. They told me they would re-do my daughter's nails for free and she was super excited but come to find out they charged me when we were done. I didn't want to show my daughter that they charged again. I gave them my card and the lady said no card because they already counted out their till. I said I didn't have cash and she yelled ATM. I told her i only had my credit card and she yelled and yelled again. I had to call my husband at home with my son and they drove to bring me cash. I will never come back ever again they were the worst. I never write reviews unless the business is horrible and they are the worst. 0 stars. Why did I even have to give 1 star. The lady was even yelling and probably talking and cursing about my daughter and me. I would post a picture of her but looks like everyone else did already from 8 years ago. She's rude AF. Probably the owner.
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October 2023 by Kamrinn M Hawkins
I love Tom and mr Lee they do a great job
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October 2023 by Amanda Z.
DO. NOT. GO. HERE!!! I went in and asked for a pedicure. The prices were not bad. They have three choices. I opted for the less expensive of 30 dollars with gel polish. The pedicure was ok. The water was cold. The chairs seem old. A lady that worked there sat next to me in a pedicure chair eating carrots and peanut better... odd mixture but even more odd that she was eating right there, not only in the service area of the salon but didn't even sanitize the area. A customer came in and sat at that chair. Like a fool I asked if I can get the color as a gel manicure too. WORST IDEA EVER! I sat at the nail station by the entrance to the back, where I was blessed with the opportunity to sit there and listen to a little boy screaming every few minutes and yelling at his (I kid you not) video game. I'm sitting there then all of a sudden a scream that makes me jump. It happened like ten times. It was so annoying. No one told the kid to stop. No one closed the door to the room. The manicurist that did my nails had an expired cosmetology license. I'm a licensed cosmetologist and I don't work in a salon but even I have never let my license expire and I've had it since 2009. The lady kept asking if I wanted to cut my long natural nails. She left the old polish all over my hands and wore gloves when she polished them and messed up my nail polish trying to take off the mistakes she made. Also the bowl that my hands soaked in was dirty and I had black stuff all over my nails. WORST experience at any salon ever. Costed 75 dollars for everything. I will pay more somewhere else next time. The nail clippers the manicurist used was rusted. When she massaged my hands for like less than one minute with only cuticle oil and no lotion I didn't even care cuz I just wanted to leave. I have a friend that goes there so I thought it would be a good experience but I have no idea why she goes there. The other salon in the mall is smaller but I never had a bad experience there.
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September 2023 by Stacy H
The best lilly and Tom
