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December 2023 by Un Yung S.
I am giving this store 4 stars because it has the best produce department in Fairfield, hands down, in terms of selection, price and display. Whoever is managing the produce here takes enormous pride in what they do. I am a chef and this is where I go when I don't want to run around from store to store. The rest of the store has room for improvement.
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October 2023 by Dana M.
The cashier Megan at Fairfield Location is extremely rude and has no customer service skills. She asked how many bags I wanted. I stated 15. She then proceeded ringing up all groceries. When she was done scanning she came over to where I was bagging and started counting the bags loudly that I already used and said 9 and went back to the register and totaled it out. I told her no I asked for 15. She said well you have to pay for them; mind you I'm working instacart and can't input payment a 2nd time. I informed her it was her fault for giving me the incorrect amount and she proceeded arguing with me. She said no I'm not giving you bags until you pay. Horrible service and I go in the store multiple times a day and she had the same crappy attitude.
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June 2023 by O C.
This store location is absolutely horrible. I get it, the lease must be really cheap in that dying shopping center. I gave it my last shot today and as I drove up to the store I counted 10 homeless people outside and two begging for money. The other people were just standing around loitering or passed out on the sidewalk in front of food Max. I don't know how any establishment in this dead shopping center makes any money except for nations burgers and I don't even go there anymore because of the homelessness and loitering. You need to shut down this food max just like the other one on North Texas was shut down from the same exact BS. Time for you to go and this shopping center to be bulldozed down to nothing.
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March 2022 by Maryam B.
I've been here couple of times. The employees are nice, friendly and helpful. I like their prices . Way cheaper than other places. Even though it's not my always grocery store to go but I will go back again to try their stuff. I purchased a shampoo, milk, some produce and roasted chicken . I'm satisfied with all .
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February 2022 by Eric C.
I feel like I came during the worst time of the week.. Most of the food items, were either rotten with mold, or expired... and it's one thing that if you find food items a few days past their expiration dates, but variable amount of items expired from months behind... lol I'm definitely not buying food from here again.
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February 2022 by Gwen T.
Tuesday night I encountered the WORST customer service from a cashier named Megan. She was extremely rude and very unprofessional. She refused to let me place the divider on the belt for the customers behind me who had handfuls of items, and even asked another customer to remove the divider for her, and proceeded to slam it back on the belt mumbling something under her breath. The couple in front of me had four jugs of water in their basket and she had already verbally stated she only needed one to scan. The jugs were never on the belt, so why couldn't I place an unused divider down? I mentioned her customer service was crappy and that I wanted to speak to a manager. Speaking AT me and NOT to me, she mentioned something to the effect of there not being one??? and something else under her breath I couldn't hear. She was the only cashier at the time so I didn't press. When it was my turn to be checked out she didn't greet me, make eye contact, or say goodbye. She asked if I wanted paper or plastic bags to which I responded plastic, she must have not heard me because unnecessarily louder she repeats her question. I respond plastic again and she grabs three bags and places them on top of my items on the belt. She snatches my receipt from the register and says nothing when handing it to me. I swore at that moment I would NEVER come back. But! unfortunately my husband wanted to stop in last night after the gym and it was the same cashier, same backed up lines, same shitty ass attitude. I decided to fall back a little to asses the interaction he would experience with her and it was very similar to my experience. I've worked in customer service over 20years and I was absolutely outraged and floored by the treatment I received. Not sure if the business reads these reviews, but I will definitely be calling to ensure this is not a matter overlooked. Her attitude is beyond poor, and as being a reflection of the employees and business she represented none of the "value" FoodMaxx promotes. If anything she lowers it.
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December 2021 by Shannon D.
Won't go back to this location. I almost vomited by the rancid putrid smell emitting from this place. Something rotten spewing from lord knows where. Clean your disgusting store.
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November 2021 by Ludean M.
The rotisserie chicken is absolutely fabulous! Better than Costco and the same price. Good produce, the bakery needs rye bread. Love the ice cream here. Prices are going up everywhere so food maxx is the Best Buy in Fairfield for keeping groceries affordable. Great selection of coffees, fresh tortillas, excellent bakery. Please add diet grapefruit soda so I can do 1 stop shopping!
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October 2021 by Nini D.
It's only getting worse and worse every time I go. I went today after the gym and I was harassed by one of the cart attendants- he just wouldn't leave me alone and said that the gym "looked good on me" while checking me out.
