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December 2023 by Tara Khawaja
So quick and fast service the guy there was really nice I was in and out within 10 minutes
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September 2023 by vanning johnson whorideproductions
Good service
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April 2023 by Kelly Baxter
Do not shop here. If you have to , Check your receipts the lady tried to short my change 10$! And She scanned 26$ earbudds without asking. all I wanted was a phone case. I asked her how much they were she said it would be free like a package yet , she charged me $25 for this phone case + $26 earbuds that I did not want! And I wouldn't have paid for. she lied she stole from me. That is disgusting! she didn't offer a receipt because she knew she was wrong !I had to ask for a receipt because i could tell she was sneaky and I was right.shame on you.
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April 2023 by Tiffany Moore
Fast service.
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January 2023 by Will B.
Went in to upgrade phone. Was greeted promptly and professionally by Brandon. He answered my questions in regards to my needs and recommendations for a new phone. This location in general has always been professional, helpful and friendly each time I have been into the store. I will keep coming back to this location as the service provided by the associates has been above and beyond.
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November 2022 by Lavonce Block
In an out service no pressure to buy anything thanks.
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October 2022 by Sunny B.
Was me and my husband 1st time visiting this T-Mobile. We came there last Sat October 15th.It was 2 employees there. They were both professional, and even suggested a clear resolved problem to a situation no other T-Mobile store outlet ever addressed to me. They were both outstanding!
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September 2021 by Kim S.
Jesse was honestly the best, he fought for me when no one else would ! He was so sweet the entire time abd made sure I was taken care of. Jesse you are the best thank you ! Also the manager I forget his name but also the biggest help
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June 2021 by Brenda Johnson
Person very rude not professional at all accusing customer of not paying bill when bill was paid in full don't ever go here no help at all do not shop here
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March 2021 by Jeffery C.
I visited TMobile today on NorthTexas in Fairfield,& again was extremely impressed with the service I received from Monica Cook,she was friendly,very knowledgeable & she took care of my needs in short order i'd recommend any TMobile customer in the area to frequent this store
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November 2020 by Brandon Johnson
They give out the best deals
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September 2020 by ERIC Wright
Great customer service
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September 2020 by Alice B.
HORRIBLE CUSTOMER SERVICE! This place makes you feel like you are in stockton. The people there have NO class. The guy that was helping me couldn't even use complete sentences. It was like he was trying to annoy me. He kept saying "say what" to each of my questions. I wish i would have just walked out of the store. Every single employee there was worthless. I saw other customers irritated with their service as well. Never again. This location must have trouble filling positions because the people working here seem like they are one child away from being welfare recipients.
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August 2020 by Estrella P.
Extremely rude young girl working here. Btw wearing no mask didn't even say hello just asked me what I wanted. Avoid going here at all costs.
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July 2020 by Aileka Pennewell-Thompson
Customer associate's comprehension level needs improvement. They keep putting me on the plan that they are trying to sell instead of the one I repeatedly asked for. I have been to the store three times and I'm still being charged for the wrong plan. Shameful!!!