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January 2024 by Bene’
So i love them! I am quite bougie and am more than impressed as a woman with textired hair! The hispanic woman gave me a great shampoo and conditioner and the black stylist did an excellent job on my textured hair ! I tipped very well! Because jc penney doesnt rip u off like most stylist do! Jc penney also has excellent shampoos and conditioners!
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October 2023 by jess
I love coming to the salon here at jc penny, I’ve had great experiences with both lanesha and Erica. I have thick curly textured hair and both of these lady’s are professionals that know exactly what they are doing. I’m looking forward to my next appointment coming up!The booking process is so easy and seamless, professional up spirited attitudes, attention to detail and prices are affordable. 10/10 recommend
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September 2023 by Palak Arora
DO NOT go to Susan. I came in for a full balayage and a haircut. They changed my hairstylist last minute because their online scheduling system is not accurate. They assured me Susan is good at hair color so I agreed. She conveniently did only the top half of my hair and then “forgot” to finish up my haircut. After I reported to the manager, they fixed the haircut and I paid and tipped them in full. I call to schedule another appointment with a different hairstylist months later (that I have liked in the past) and they say we can’t do that because we issued you a refund last time. What refund!?Complete WASTE of money and horrible management!Services: Shampoo & conditioning
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July 2023 by Joanne Johnson
Becky has been in charge of the health and well-being of my hair for years. Always accommodating.
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July 2023 by elisa
They do not value their stylists, or their talent. Management is horrendous.
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May 2023 by Ronda Deschene
Easy to make appointments staff is friendly..
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October 2022 by Shelly H.
Lanesha did an awesome job on my silk press! I am so in love with me hair. This salon is clean and it is super easy to book an an appointment online.
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October 2022 by Lorielle Harbin
Erica is the best
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September 2022 by Brittany W.
I brought my daughter in to get her first haircut. She's 6. We cut at least 7 inches off and it was a great experience. There was a little bit of confusion with the scheduling but they were able to accommodate us with no wait. My daughter was treated great and it was a great confidence boost. Would definitely return.
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May 2022 by Christel M.
Go ask for Thanh, she's the best hairstylist. She used to be at MasterCuts and I followed her to JCP's. Thanh will make it worth your while!
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April 2022 by Arsenio USA
Look for THANN she’s amazing and she’s very good hairdresser.!!
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August 2021 by Hidden Mystery (Hiddenmystery13)
Wonderful experience. I highly recommend Patricia, she went above and beyond to get the job done I am beyond happy with how my hair turned out. I will definitely be going to her from now on.Services: Hairstyling
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June 2021 by Alyssa T.
Literally the worst haircut I've ever gotten in my life. Showed a picture and explained what I wanted (super simple) before the cut and the first cut was made WAY too short and I get a 'oh sorry'... I try not to freak out and just let the trim get finished out... I'm left with an uneven mess... I hate to complain but I'm the one that has to walk around with this hair /: would not recommend.
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April 2021 by Janice N.
Was visiting from the East coast and stopped at mall. Noticed there was a Salon up stairs. I really needed a highlight and had the afternoon to kill. Lori, the salon manager was able to get me in. She was totally on her game and pretty fast too. I have fine hair, so every little mark shows if not done correctly. She totally rocked it! Beautiful blend with highlights and low lights and a fresh cut and blow out. I looked totally hot! On with my vacation. I recommend her highly if you can afford it!
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March 2021 by Irene Personal
Excellent personal service every time. Nuria and Ashley mom and daughter are the perfect team! Call ahead and make an appointment for color, cut, highlights, poem or just a blowout. You'll leave a changed person.