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March 2024 by Jay V.
Came in a day before to setup an appointment for drum brake replacement and was told come in the next day to have it done. I come in at 9:00am to get the service done only two get told its a two hour wait so i said fine ill wait then the white guy comes and says it will be 65 fee for a diagnostic which he took almost 3 hours to figure it out and was running back and fourth to other cars they had there. i never asked for a diagnostic i came in a day before to REPLACE my brakes i know they need to be replaced i clearly explained this to the receptionist and the mechanic and i get told wont be anle to get the service done till another day and they weren't aware they were drum brakes pathetic unacceptable un organized will NOT BE COMING BACK and dont recommend this business to anyone save your time go to a trysted mechanic or real professionals
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March 2024 by Esmeralda R.
dont come here bad service went to get a small issue repaired and left with it not repaired had the same issue next couple days worst , they are extremely unprofessional ! don't waste your money here save it and the headache
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March 2024 by Qicheng Tang
I had a good experience here today getting by headlight replaced and oil changed.
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March 2024 by N P
Yesterday, I called JJ Auto Repair concerned my engine and awd lights were both on. They did a diagnostic test and in writing explained what was found wrong with my vehicle. I need to thank the receptionist Kenia for her kindnessand Francisco for taking my car last minute. I highly recommend. Fantastic service. Thank you both.
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March 2024 by corey desrosiers
Didn’t completely fix an didn’t connect radiator after doing work very unprofessional an could have cost my engine never again will I go back after dropping 1500 cash to fix my car
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November 2023 by L “Lovelyme”
Man this is the best place I've been too. My car repairs went great! My car hasn't sounded this quiet since I got her. I've had her 4 years. I will be back for other things I may need.love the customer service.
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October 2023 by Britany N.
This is the only auto repair shop I trust. They are very honest, they always fix the problems that my car has, as well as my partner's car. Great prices, and efficient work. I would 100% recommend JJ Auto Repair Shop.
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October 2023 by eddie f.
I have been going to this shop the past couple years with no issues. I have had three cars serviced there. My last visit in July, I brought my 2019 4runner in for an oil change and a tire rotation. Simple service. Had it done before. I didn't bother to open the hood to check for any issues because they had done good work for me before. I trusted them. We went on a road trip to LA, and another camping trip after that. I opened the hood when I get back and I find that the oil cap is missing. I guess because the oil filler tube is a bit longer than those in other cars, it kept the oil from spurting out all over the place. There were a few splatters, but nothing too bad that I couldn't clean up. The oil level was a little low, but still in the safe zone. However this is an inexcusable mistake and will never take my cars back there again.
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September 2023 by Joe C.
This auto repair shop is totally no good. They are dishonest and when attempting to do repairs they will damage your vehicle. Don't waste your time and money you will require a true mechanic afterwards to fix what they damaged. Stay Away
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July 2023 by María Anaya
Very professional, fast, kind, honest, affordable, great costumer service, they amazing me for their great service and effective work, highly recommended there’s no place better than JJ AUTO REPAIR to have your car fixed on a blink of an eye, super friendly and always tell me the truth about what was wrong with my car, very happy with their experience and work
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June 2023 by Krystal McMinn
Great prices, friendly service. They are now charging extra for debit or credit, so bring cash for any major repairs. My oil change was only about $1.50 more for using my card. Highly recommend, been a customer for a couple years now.
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June 2023 by Cecy Saldivar
Took truck in for an oil change got it back, truck was leaking a lot of oil on start up. We took it back, they said it might just be oil residue so they cleaned it up and added a "dye" to see if it continued leaking, it did. We took it back and they said was a 14+ hour job they needed to replace oil pan gasket($2300+). We got a second opinion at an honest auto shop our truck hasn't leaked since and the repair was only $160. Will not be going back because I feel like we gave them a second chance when we took it in after they added the dye.
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June 2023 by Jamie G.
Ladies, (gents too) do you need a mechanic you can trust? JJs Auto is amazing, they are honest and reliable and will fit you in as soon as they can every time! You can always count on them to keep you fully in the loop of what's going on with your vehicle, and they do an amazing job!!! HIGHLY RECOMMEND.
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May 2023 by Kathryn R.
I was very pleased with the service at JJ. They were able to diagnose a problem that my regular mechanic had not. Not only that, they are good communicators, very respectful, helpful, prompt, and totally professional. Thank you! Finally I was able to get the original problem remedied!
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May 2023 by Suzie G.
Francisco is a Awesome mechanic, he also explains everything so you know what he is doing to your vehicle. Prices are great too! Francisco, Joe and the other workers are friendly and fast! JJs Auto Repair provides excellent customer service, don't hesitate to go there!
