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July 2024 by Stephen “Steve” Meiers
Walked in as the sign says, "Sorry, make an appointment online." Avoidance. So I make an online appointment, show up then, no one there, kicked up tight. I can the number, AI idiocy, wait 10 minutes for a human, "very sorry, ID On. blah blah blah, not his fault, he's in Omaha or somewhere else. Very very poor customer service. Find a company with some humans.
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May 2024 by Ant Combs
Very incompetent, we also had to make 3-4 trips back to the office. Elana, messed up our returns and was very rude to my wife… and still she didnt sign the forms and left out a portion of our forms and the irs returned our whole package! I will never use them again and im thinking she did something wrong on our 2023 taxes cause its been about 2 months ago when we filed our taxes and we still have not got our returns.
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March 2024 by Gerald Smith
I go to H&R Block every year - just great!
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March 2024 by Deserri F.
As happy as anyone filing taxes can be.
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February 2024 by Chrishonna Gatess
Went in this morning. & worked with Kyle he was very informative & patient. Definitely give his expertise & professionalism a 5star
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February 2024 by Samuel Vaughn
The Services is excellent and always on point.
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September 2023 by Armando Mendoza
Naomi looks out for you
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June 2023 by Doretta Cramer
INCOMPETENT THIRD TIME WE HAVE HAD YO COME BACK.FIRST TIME SON'S SOCIAL WRONGSECOND TIME SOMETHING I HAVE NEVER HEARD OF BEFORE. CANT PAY AND FILE AT THR SAME TIME.FOR THE THIRD TIME TODAY, ELENA ELDERLY WOMAN, SAYS WE CANT MAKE A PARTIAL PAYMENT. AND SAYS I AM YELLING AT HER.
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April 2023 by Industry415 Creative
I have to say that my tax preparer, Stephanie Hernandez at this H&R Block location is amazing! Not only did she prepare my wife and I's taxes in a timely manner, she was very patient with us and made the entire process painless.I would highly recommend Stephanie Hernandez for your next tax filing as we will be looking to have her file our taxes again next year!
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March 2023 by Justin Goldstein
Highly recommend Elena Bells; trustworthy, knowledgeable, patient, and always honest with us. All we could ever ask. She's the best!
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March 2023 by Richard Johnson
Very professional and taxes were done quickly. Little expensive though.
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September 2022 by Patrick Strickland
Jacquelyn Tolbert was very knowledgeable and gave me excellent customer service.
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September 2022 by Dennard Hall
Great experience everytime!!!
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September 2022 by Samantha Herrera
She was kind and had good customer service
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September 2022 by jounee mccrary
Miss Elena is very friendly very helpful and very encouraging and I look forward to seeing her again next year
