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June 2024 by Rajeshwar Singh Bath
I paid the plan when I buy a vehicle not providing proper service. I marked my tyre because of flat tyre and when I picked my vehicle the tyre was still at same spot they never did tyre rotation so I am doubtful about rest of the service too including oil change.
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April 2024 by Carmen Munoz-Rivera
This place is my home base. I've traveled to various states and have been to several Honda dealers and I always come "home" to Steve Hopkins and Ed Gumataotao because they always take good care of me.
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April 2024 by Ron Ochs
Lassa Olsen is the best ....took care of all my needs happily and professionally....
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February 2024 by sidney laws
I have the warranty for oil change and tire rotation. I always get a reminder when it's due. Very friendly and pleasant.
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February 2024 by Kaitlyn98 “Vero”
Fast service and im very happy with their work
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February 2024 by glenn rosado
Get your oem engine fluids,oils etc and parts here.
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October 2023 by Eric Singer
Did not have the vehicle I wanted to drive. Said they don't dealer trade, so I had to go look through each individual dealer inventory to find.Can't order the vehicle you want, cause that's the way honda does it.Not so much the dealer fault, but how honda has them selling cars.
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September 2023 by Laurence P.
Mark, is one of the best! He helped us big time on our process..he is very knowledgeable and friendly..highly recommended if you are looking for a new ride. Go to Hopkins Acura Of Fairfield and look for Mark. Thank you Mark!
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September 2023 by Jes E.
We went there last minute because of Shane's recommendation and got a very good deal with the SUV we got through Mark. Mark was very informative and accommodating with all the questions we had and gave us the best deal we could get! Not planning to bring home the car and guess what We have it by the end of the day. Done deal! Go check him out and look for Mark and the Financial Manager Ervin as well. Kudos! Great team that's for sure!
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August 2023 by Matt M.
Very good service! Inoka was very helpful and nice, the whole process took about 2 hours which is VERY good service. Nobody wants to sit at a dealership for hours, this was very quick and helpful. Also very nice cars. Recommend this place for sure.
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August 2023 by Brett B.
I moved to Vacaville a year ago and have been driving Acura's since 2012. This is the best dealership I've ever been to, and I've been to many! They really go above and beyond and make you feel like a valued customer, not just another number like so many others. Jessica in the service department and Noka in the sales department are true stars there, I highly recommend giving either of them a chance depending on your needs. I will be buying and servicing my cars here for the foreseeable future. Acura's are fantastic cars, and this dealership makes that experience even better!! Can't recommend this dealership enough!!
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July 2023 by Cindy N.
Come by and check out Hopkins Acura! Ask for Mark! He helped my husband and I found a nice Acura RDX and we love it so much! No pressure and stress coming here. Everyone's welcoming. Thanks again Acura team!
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July 2023 by Johnny S.
I visited Fairfield Acura's parts department, and I must say that the assistance I received from Adrian was truly outstanding. I was in search of a windshield wiper nozzle for my vehicle, and Adrian went above and beyond to ensure that I received the right part with utmost precision and expertise.From the moment I approached Adrian, he greeted me with a warm smile and a genuine eagerness to help. He patiently listened to my requirements and asked insightful questions to fully understand the specific details of my vehicle. Adrian's depth of knowledge and familiarity with the inventory at Fairfield Acura was truly impressive.What truly stood out about Adrian was his dedication to finding the perfect windshield wiper nozzle for my vehicle. He meticulously researched the available options, carefully cross-referenced the make and model of my car, and even consulted his colleagues when necessary. Adrian's attention to detail and commitment to customer satisfaction were evident throughout the entire process.Not only did Adrian provide exceptional service, but he also displayed a remarkable level of professionalism and courtesy. He took the time to explain the features and benefits of each potential option, ensuring I was well-informed and confident in my decision. His friendly demeanor and patient approach made the entire experience enjoyable and stress-free.Thanks to Adrian's guidance and expertise, I was able to find the perfect windshield wiper nozzle for my vehicle. It fit flawlessly, and the performance has been outstanding. Adrian's dedication and commitment to helping customers like me are truly commendable.Based on my experience, I wholeheartedly recommend that Adrian be recognized for his exceptional knowledge and customer service skills. His expertise and commitment to going above and beyond for customers make him a valuable asset to Fairfield Acura's parts department. I strongly believe that he deserves a promotion to acknowledge his outstanding contributions.In conclusion, my interaction with Adrian at Fairfield Acura's parts department was nothing short of exceptional. His knowledge, attention to detail, and customer-oriented approach made my experience a truly positive one. I will undoubtedly return to Adrian for any future automotive part needs, and I highly recommend him to anyone seeking expert assistance at Fairfield Acura.Thank you, Adrian, for your outstanding service! You made Fairfield Acura Great Again. Adrian 2024!
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June 2023 by Kim
I go here to get the maintenance done on my car. They are honest with me and have taken me seriously when I have a concern about my vehicle since I have a long commute. I really appreciate the fact that they take me seriously and don't dismiss me when I have a concern. I am able to get my maintenance done in a reasonable amount of time.
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May 2023 by Dana M.
Wonderful purchase experience. Stopped to look at and drive the Acura Integra. Was greeted immediately by Mark Barlaan who helped us with a test drive. We also looked at some Honda vehicles with his assistance. We were still in the shopping process and Mark was happy to give us his card with no pressure on a sale. After visiting a couple of other dealerships we ultimately decided we'd like to trade our current vehicle for the Integra. Mark was very responsive by text and we were able to reach a deal from our home. The next morning we returned to trade in our vehicle and sign paperwork. Marcus McCrary assisted with the trade in and Stephen Pino in finance took great care of us! Teamwork, professionalism, and low stress! Go see these guys at Steve Hopkins Acura...
