-
June 2023 by N D.
I brought my Buescher tenor sax in to leave for repair. The owner opened case tinkered with the sax and fixed the octave key problem on the spot. No charge! Always buy my sax supplies and guitar strings here too!. Best Christmas gifts! Bought a kiddie drumset, ukelele, Fender electric guitar and a spinet piano too.These were treasured gifts and enjoyed picking them out
-
May 2023 by Casey B.
If you don't wanna be scammed, don't go to this music store. The owner is shady i've been a long time customer I brought in my ukulele which I purchased through them to get two strings repaired. It was $28. Their Internet was out so I paid cash because the owner instructed me that that was the best way to do it I go to pick it up two days later, and they had no recollection of my payment so in order to get my Ukulele back, I had to pay twice for two string repair. $56 to have two strings for my ukulele I've spent thousands of dollars there and Weir will never shop there again!All over $28 it's Principal
-
April 2023 by JJ B.
Poor customer service and in my case the owner was overtly rude. If you like to be "mansplained" to and treated like you are stupid then you have found the right place. Being a musician is hard and they should treat their teachers and paying clients with respect. For the amount they charge for lessons they can do better.
-
March 2023 by Ron S.
Ron SThe worst customer service i've ever experienced. I went in to buy Electric Guitar with about 1,000 cash and asked if they had any Left handed Guitars I could check out and was told they did not and I should just buy a Right Handed one. I told them I wasn't interested in buying a right hand guitar and asked if they could order a lefty for me if I found one I liked. I was then told their website is not reliable and who knows when and if the order would happen. I took my money and bought a great lefty guitar elsewhere and will never step foot in the store again.
-
March 2023 by World Champion Cards
Great family owned spot. Mr.Gordon essentially changed our lives by allowing our business to coexist with his at the downtown location. We will be here as long as Gordons Music and Sound is!
-
February 2023 by Karen F
Wonderful store. Great people. They give music lessons!
-
January 2023 by Nailsrlife
Great selection to choose from. Happy with my purchase.
-
November 2022 by Carlos h.
Horrible customer service I waited 20 mins just to speak with Gordon but brushed me away and ended up not even looking my direction I wouldn't recommend going to his store it's not worth your time, the selection isn't great either. Everything is over priced for what it is if you want affordable instruments for you or whoever you want to buy one for DO NOT GO TO GORDONS, instead go literally anywhere else.
-
September 2022 by Darren K.
Came in to look at a Gretsch drum set in the window. The girl on the floor answered every question with I don't know and then gave some b******* answers... Really... how often do you get a drummer in here asking about a Gretsch drum set??? Only somebody looking for a Gretsch would ask about it... You were rude and so I left the store... Maybe you guys should put somebody on the floor that can answer the questions with some knowledge... Then you might not have the same Gretsch drum set in the window for YEARS... Let me know if someone has any knowledge about this drum set and maybe I will buy it... But don't tell me not to touch it... I'm seriously probably the only person interested in it...
-
December 2021 by Ayana B.
Poor service! Came in to buy a violin for my daughter for a Christmas gift. The guy knew nothing about violins and I asked if he can get someone to help me. He said no they are a busy working on a repair order without even going to ask! I wanted to shop locally but this service is unacceptable.
-
December 2021 by Robert Ford
I've been going there for over 45 Years ...Top Service !!
-
November 2021 by D. Neil
Enjoyed going into the store and Cliff the store manager is very nice to talk to and very helpful. They have a lot of selection and the prices are really really good.
-
September 2021 by George McDowell
I would like to say thank you to Cassandra for the re-string this morning ... The Gordon's family has always been good to me... thanks again
-
September 2021 by Padilla Familia
very informative, he allowed my kids to play with the instrument. thank you
-
July 2021 by Janette Smith
The two young ladies that assisted me were kind, knowledgeable, and friendly. I happily signed up for drum lessons and felt good supporting a local business. I hope others will go to Gordon's for their musical needs, too!