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February 2024 by Hector P.
I'm not sure why they show up 1st in yelp for Fairfield. Everything is made to order. Attendant was not helpful
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February 2024 by Vernon C.
Creative bouquet with no fuss that last for weeks. They were kind to complement my short notice request and made me look like a superhero to my love. Ty
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January 2024 by paulette h.
I've used this local company for several funerals AND I needed flowers for a service out of town and they gave me a reference to another florist in that area
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December 2023 by Mari A.
Kira was very helpful with an order to our beloved family. The bouquet was beautiful which the receiver also mentioned. Thank you for the wonderful service.
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December 2023 by RuDie D.
Happy with my purchase. I called them at around 10am to see if I can come pick up an arrangement. I came by their shop, they showed me a catalogue and was able to get my arrangement done in about 30 minutes, maybe less. They also texted me when it was ready. The older lady with a cane was pleasant and pretty straightforward to deal with. Not a very impressive storefront as it seems more of a workshop but they did a wonderful job in a timely manner.
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November 2023 by Kent R.
Very unhappy. Ordered and paid for the flowers in the second picture. First picture is what was sent. Not even close. So, they advertise one thing. And send something completely different.
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October 2023 by N B.
My mom went to Flower Basket to place an order for a casket spray for my dad's funeral after she was quoted an exorbitant amount at another local florist. Flower Basket had a nice catalog to order from and they were able to accommodate my mom's request to add additional flowers. The price was considerably less than the other place even with the additional flowers and she was very pleased with how the arrangement turned out. It turned out better than she expected. The ladies at the shop were friendly and service was great. Will definitely use Flower Basket for future flower needs.
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October 2023 by Joel
Don’t have the best customer service and told me I couldn’t purchase flowers at the time. (Midday) Drove up to the place at 1:30pm to a locked door. Coincidently the staff arrived about 3 mins later and was directed by the passenger to speak to the driver. I asked the driver if they were open, and if I could purchase some flowers. She said yes and asked what I needed. I told her which flowers and she asked if I wanted to buy them now and she told me she couldn’t do that because she was leaving and wouldn’t be coming back til later in the day. No reasoning, no manners, just told me no. I didn’t bother asking why they were “open” and said I’d go elsewhere. She relievedly said “Okay! ☺️”
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September 2023 by Gail
The flowers for our wedding convalidation couldn’t have been more beautiful!Thank you so much!
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August 2023 by Traci W.
I ordered a large spray of flowers for a funeral service. They were beautiful and exactly as requested. I would highly recommend this business for all your floral needs.
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May 2023 by Norm Nichols
I have a long time friend that I send flowers to every year on her Birthday... The Flower Basket is my go to Florist... They always do a great job... And this year was no exception.... Thank you so much...Norm Nichols
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May 2023 by Cristina R.
Placed an order in and got my mom flowers delivered for Mother's Day. They were incredibly beautiful! The arrangement was fresh, vibrant, and well put together. I was very happy. The only negative thing I will say is that when I placed a delivery order online, there was no communication about delivery times or updates. I tried calling their phone number and customer service line. Their phones were unavailable and I was not able to reach them. My guess is you have to go there in person during business hours to speak to an employee. Overall, very pleased with how the arrangement looked.
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March 2023 by Stephen G.
First time with this florist and the order was great! My Father requested a nice floral arrangement for my Mother on the occasion of their wedding anniversary. The order was exactly as my Father requested, and it was available at the time requested. Some of the flowers would have to get sourced, but we had a few days before the anniversary so it wasn't an "emergency, we need it immediately" type of situation. The good thing was that the owner listened to what my Father wanted, and let him know upfront about some of the flowers and the cost. When in town, for me this will be my go to florist, and for my Father it's now his, as it's very close to their home. I think you will be happy with their products and prices are very competitive. Again, thank you Flower Basket you made their anniversary more cheerful with your floral arrangement. The flowers are beautiful and the customer service is great!
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March 2023 by Brittnay T.
The owner called first thing this morning with a proper update and is holding the order for me until the recipient leaves the ICU. This florist followed up for two weeks! They apologized for the Valentines rush lack of communication. Great job on service after that! The flowers themselves were fine. The presentation could have been a little nicer and I say that as someone who also does florals for high end galas. SO overall 4 stars.
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February 2023 by ALFRED HARDWICK
Very poor customer service skillsVery messy and disorganized looking. The appearance is very appealing. No help on a simple bouquet.
