-
February 2024 by Geric Orias
Great service, selection and staff!
-
January 2024 by R E
If I could give no stars I would. First time gave them the benefit of the doubt, second time gave them benefit of the doubt third time I thought maybe it was me I needed to fix something when coming in like smile more than I already do and be more polite then I already am but a fourth time??? It’s questionable. This isn’t the first time this has happen and not the first time I’ve encountered a bad experience at Fairfield Dick’s and usually never write reviews but I asked for a shoe that they had it stated they had it online and I called previously to make sure they had the shoe. I went in asked for the shoe ready to pay for this shoe to give this company my money but the employee did not even check if they had it and just stated they did not have it. Mind you my partner right next to me just asked for the same shoe different color few minutes prior. I then order the shoe for pick up that same day and guess what they had the shoe… and couldn’t even pick it up ??
-
August 2023 by Nate C
I bought a pair of Nikes for my son for school. When I bought the shoes I used their little forced self-serve kiosk and waited forever to be approached. It felt very 2023, in a bad way. The issue however are the shoes. He wore them to school three days. He did not wear them outside of school. They are "school only" shoes. The hemming is already falling apart and they won't do anything. I know for a fact you could exchange these for the same model shoe and return these to Nike as defective product. Literally maybe 12 collective hours in a kindergarten setting and they're falling apart and I'm stuck with them. Boooo.
-
August 2023 by Jeremy Willis
I was looking for some bike accessories, which are usually only available at a bike shop, and they were in stock here. Friendly staff and great customer service.
-
May 2023 by Chadd Chatfield
Great experience, I made a phone call to confirm an item was in stock before I made an online purchase for in-store pick up and I spoke with Anayis, and let me tell you, she was awesome. She went and confirmed that they did have the item I was looking for and she put it on hold for me. When I came in to pick up my item Anayis, once again was the one who helped me out and had great customer service, she welcomed me to the store with a smile and got my item to me and sent me in the direction to the glove steaming area. She is a great addition to your team. Hope to see her again next time in. Thanks Anayis
-
May 2023 by Jennifer Locke
everything’s set up on picnic tables currently so I would just skip for now and the employees really weren’t able to speak to it
-
April 2023 by Olive R.
Pretty good stock of items. Came here to look for boxing gear and weights. I did notice there wasn't a huge amount of employees assisting customers or even on the selling floor.Some of the other Dick sporting goods I've been to have not had the highest inventory and therefore have been a major waste of time. This was quite the opposite. They had a great selection of treadmills and bikes to browse through and the gold section was pretty "heavy duty". *Side note: they sell candy by the register.
-
March 2023 by Kao Saephan
Just came in to browsed today and didn't find anything to purchase. Perhaps next time.
-
January 2023 by Tony Oddo
Showed up here on Saturday at 9:30 a.m. Website and their store greeting message on the phone state that they open at 9 a.m. today for holiday hours. Manager must have wanted to sleep in today.
-
December 2022 by Janice Tucker
It's a great sporting goods store. Has most of everything you would want. It had what I was looking for for a Christmas present. Service was fabulous! Quality is good…
-
December 2022 by J Dyer
Found medicine ball at store with 5 off. We Took it up to the register and it did not ring up the five dollar off.A customer service person was not thrilled about having to look it up and she said you can find somebody back there to look it up. and we went and asked and he said oh that was yesterday they did not offer to honor the sale but instead we felt dismissed. Please always ask at register before you purchase anything here. Very disappointed and glad I asked first.
-
December 2022 by Bonita Crow
Assistance from employee was very good. There is NO HANDICAP PARKING AVAILABLE but it is my understanding that handicap parking was not provided by the mall.
-
October 2022 by Dmekka J.
My friend was in Dire need for golf shoes. She was invited to A golf tournament with her boss tomorrow at 10am. Casey was a pleasure to talk too. A wealth of information from the moment Steve came to us and asked us if we had any questions. He pointed us to everything we needed and an life long golfer named Casey. Casey Organize her clubs, explain the meaning of each clone how to use them went threw each technique stance for each
-
October 2022 by Lee W.
If ever a store was in need of more employees this is the one. I was looking online for a chair umbrella and found that Dicks had three or four on hand for $9.99. I went to the store and asked an associate where the chair umbrellas were and they directed me to the area where the folding chairs are. Fine I said I think I can what I'm looking for. I got to the area with the folding chairs were and I looked, and I looked, and I looked. I decided I needed help but I could not find an associate. As I scanned the store I could not find anyone who looked like an employee. So it was back to the lone checkout at the front. After waiting for her to finish with a sale I asked about the umbrellas. Let me check the inventory she says. Yes, it shows that we have a few in stock by the chairs. I looked I replied, I didn't find them. Ok, let me get someone to help. I walked back to the area of the chairs and eventually an associate came by and found the umbrellas. I picked out two and went up front to the lone checkout to purchase my chairs. Again she was busy helping someone with a lengthy return and by this time I really had to use the bathroom. So off I headed to the restroom, with was at the opposite end of the store. What do I find? The doors are locked with a keypad. That meant I had to hunt down an associate to get the code for restroom. Not wasting my time at this store again!
-
June 2022 by J Gray
Found medicine ball at store with 5 off. We Took it up to the register and it did not ring up the five dollar off.A customer service person was not thrilled about having to look it up and she said you can find somebody back there to look it up. and we went and asked and he said oh that was yesterday they did not offer to honor the sale but instead we felt dismissed. Please always ask at register before you purchase anything here. Very disappointed and glad I asked first.
