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July 2024 by Shatannica Smith
Ms. Sarah
Is very down to earth and straight forward, I really enjoyed her doing my hair and, the whole atmosphere. Coming from out of town she made sure I found the place but also made sure I parked in the right location to avoid getting a parking ticket. I have recommended her to my coworkers and everyone who likes braids.?❤️
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February 2024 by Patrice Fisher-Cobb
This was originally posted 6 years ago(corrected a word today)
First of all this is my first review ever!!!!
But I thought this place is worth me reviewing!
I was scheduled for a 8 o'clock appointment one week ago. Traveling for about an hour I got there 5 minutes till. Once I got into the building I was greeted by Sara And was told that my hair dresser will be in shortly.
After waiting for about 40 minutes Sophia came in. She never acknowledged me, she never apologize that she wasted 40 minutes of my time, the first thing she said was "I'm not feeling well" which was not addressed to me directly. Now don't get me wrong I understand that it's hard to work when you're not feeling well. But I would have rather for her to tell me that, and reschedule me. But she continue to work on my head she did not want me to ask questions, she didn't want me to explain what I wanted, she wanted me to sit there and be quiet, remind you this is my first time ever visiting this place. Sara was not too much better she told me "to stop asking questions, and to let them finish and in the end I will be happy". They didn't want to give me the price until after my hair was done. I also brought my 10 year old daughter to get her hair done after mines. This was her first time ever getting braids Which I disclose to them.
She also went on to explain that she didn't have a lot of time to do anything big, my question is well why would you schedule an appointment if you didn't have time!!!!
Sara started on her hair and after my daughter said ouch for the third time she took down the seven braids she already had put in and decided that she was not gonna do her hair. In conclusion let me say I was pretty happy with the results of my hair even though if I would have been allowed to see what she was doing I would have made a couple slight changes. However I will never return to this place of business.
After leaving her shop I called around in the area and found a place called Platinum Beauty bar. Great customer service, listens to what their customer wants, very clean and organize. Will definitely recommend them. The owner's name there is Montrice.
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February 2024 by Rachel West
My braids always come out perfect! I’ve been coming to Decontee for years and am happy every time. Sarah is the best!! Highly recommend :)
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February 2024 by Tiffany Lynn
Not happy with how my hair came out. Took it down after 1 week. Also Cera was kind of rude to me I felt.
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January 2024 by Marilyn Jones
I have been going to Decontee African Braiding Shop for five years and Sarah has done a excellent job. I receive compliments on my hair all the time. I am so happy I was introduced to Decontee and you will be happy too!
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October 2023 by Jessica B
Sarah is efficient and takes pride in her work. She makes sure you leave satisfied.Service: Braids
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July 2023 by Patricia Wright
Sarah is an excellent hair braided! I like the fact that she doesn't use a lot of hair. Therefore, the braids are not heavy! Also, she's pretty fast!
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July 2023 by Ariella D.
So I go to Sarah every 6 months and she is a fast and experienced braider, She, is affordable and is just a fantastic person. I always go to Sarah because she is so lovely to me and my family. So you should take the initiative and go to Sarah because all the times I went to her her braiding was impeccable and she will always get the job done!:)
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June 2023 by deveda lipkins
Sarah is Professional and knowledgeable about hair.Quick, efficient service.
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May 2023 by Tamara Hartwell
I only come to Decontee to get my hair braided. I get small singles using gray hair. Ms. Cera is the only one I trust with my hair. I’ve been to her shop at least 6 times. She’s fast and takes pride in her work. I will say.. I wasn’t given a heads up on the price increase when I made my appointment .. but I love her work so much.. I didn’t mind paying the new price. I always recommend her to anyone that wants their hair braided or compliments my hair.Services: Hair extensions
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March 2023 by Danielle Anderson-lacy
There isn’t a better shop in Fairfield! My entire family uses this shop when we need to get right for an event or in our everyday life. Sarah is the best & and is always so fast!! Love this place.Services: Braids
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February 2023 by Citlali Huerta
VERY RUDE LADY!! I had called the store wanting help with some cornrows and wanted to make sure if they can work with my hair size and texture. The lady at first asked for picture of the size of my hair, I sent them to her. I kindly called back to make sure she had received them and if it will work out for her but right off the bat she gave me so much attitude! Her tone of voice was mocking towards me and then continued to tell me I am bothering her because she’s very busy (again) with her condescending voice, she got frustrated because the pictures weren’t showing on her screen. Ma’am I DONT CONTROL THE WIFI its not my fault your phone is slow and if you’re busy don’t pick up the phone instead of being arrogant and blunt to people just asking for help. I’ve worked in the customer service industry and even I know there’s better ways to handle customers.
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December 2022 by Iya C.
Sarah is ammmmmazing! Very talented, doesn't leave my head heavy with too much hair or product and truly great with attention to detail. She will forever be my Braider as long as I'm in the Bay Area
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August 2022 by Kae Von Alt
Ignore incoming customers, not respectful of customers time, in speaking their native tongue they sometimes appear disparaging of their customers.
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February 2022 by Johana Pureco
she does a wonderful job, even though my hair was so short straight and not good at doing them but I loved her work, she is super patient and very dedicated I love my braids and I am grateful for her wonderful hands. thanks, I'm super happy.??It is my first time with braids I am learning and they are lovely. ♥️?
