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November 2022 by Jay Will
This location system is always down. The big girl that works in the front with glasses is not helpful at all.. I came in to pay my bill the system was down & she told me there’s nothin she could do. Very nonchalant. Very unprofessional. There was conversation between employees was very inappropriate and cursing. My initial visit to buy a phone was very pleasant with the manager Daniel he was great. They might want to go through customer service training with her again.
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August 2021 by David O.
My name is David Olmscheid, I live in Fairfield, California and I have been a client of Cricket for well over 5 years. Reason being, I use my phone all day long for business and Cricket's unlimited plan can not be surpassed. Best show in town, par none. The greatest part of working with the Cricket Store in Fairfield, California, is customer service, which is the exact reason I ended up and continue to use their service. Cricket continues to hire employees that can walk and talk with you concerning all your phone issues. They will not stop until they have worked out all the kinks with your current phone issues, until they work through and manifest winning resolutions and solutions that allow you to get past your phone problems and get back to living. All the things that make Cricket of Fairfield, California, the "go to," company. Today, I was at Cricket in Fairfield, California and a very sweet and knowledgeable employee named Odalys, walked me through a personal payment issue I was having on my phone, saved me a bunch of money and made my Cricket service even more user friendly with her skills and talents, and most of all her concern with customer care. Bravo for Cricket of Fairfield, California and the wonderful customer service that Odalys provided for me. Hey, today is going to be a great day. Thank you Cricket of Fairfield.. Sincerely,David L. Olmscheid
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July 2021 by Marcos Lopez
Thank you very much Edward for your help.
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July 2021 by Luis Rodrigez
Thanks for the great service
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July 2021 by Eliseo Bailon
Thank you for your service
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July 2021 by Carlos alberto Landa romero
Thank you for your service Edward
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July 2021 by Marco Nieto
Thank you edward.
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July 2021 by Beverly Costa
Thank you Edward for your service . You're awesome
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July 2021 by Jack Kidd
Thank you Edward for your help and my new device
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July 2021 by Carlo Magno Carrion
Thank you Edward you're awesome
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July 2021 by Juan Montalvo
Thank you for the awesome deal Edward
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July 2021 by Maria Maldonado
Abdul great customer service.
Thank you
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July 2021 by gilberto diazy
Thank you for your service
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July 2021 by Rijas I’ll Ruiz
Very good service. Very friendly and help very well. Come here with Erick and Edward for your new phones.
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July 2021 by isaac hernandez
Thank you cricket for your help