-
August 2024 by Cece Sea
Customer service
Was superior to all other places I've noticed Shantel was excellent
-
July 2024 by Felipe Mendoza
The attendant was quick setting up our contract. She was thorough and answered any concerns. the facility was clean and no issues.
-
June 2024 by John Burkholder
They are friendly and professional. The rental process was quick and efficiently handled.
-
April 2024 by Stephen P
Staff very helpful. Storage units very clean, no signs of rodents or bugs.
-
June 2023 by Kara L.
Good service. I pay $100 monthly to store a bed and other items. Nothing fancy. Straightforward
-
June 2023 by Diego Motive
Great service and friendly staff.
-
June 2023 by Jeff M.
I was helped by Jessica who personally took me to the storage unit after signing a contract. She was very friendly and helpful and made sure I felt comfortable. I left my driver's license in the office and when I went back later they had it for me so I was so thankful not to lose it! The unit was larger than I was expecting too, since sometimes, even with the help of pictures, you can't see the unit in your head until you are physically standing in it.
-
February 2023 by Sally S.
I wanted to share what a wonderful business Storage Star in Fairfield is. I've rented a unit from them for 2 years now and today I was able to downsize to a smaller storage unit. I met with Jessica, the office manager who greeted me with a wonderful smile. Once I explained to her what I wanted to do she immediately informed me what was available to make this happen. In a matter of minutes I had my new contract and the new unit unlocked to start my switch. Jessica was so helpful and accommodating it made my experience very easy and seamless. If you are in need of a storage unit in Fairfield, I highly recommended it. Easy freeway access and a great location. The place is kept very clean too. Thank you Jessica.... 5 stars from me and keep up the great service.
-
September 2022 by cd 1969
This storage place is the cleanest I've ever seen. The staff is very courteous and helpful. The prices are perfect for the right size units. Thank you for having a great and safe place to store my goods.
-
August 2022 by Kenneth Barr
??????
-
June 2022 by Julio Martinez
Unpleasant front desk & overly srict rules/ accomadations
-
March 2022 by N. D.
Happy to have moved out. This place was great when it was a small local company called Cordelia Self Storage. My family rented space from them for over 15 years. The problems started when it was taken over by Storage Star. Your typical corporate chain who could care less about you or your stuff. Once the take over happened rent increased quarterly, then insurance was forced on me at an extra cost. Making my 10x10 unit over $170 a month. A complete rip off. Nice way to gouge long time loyal customers. Glad to be rid of this place. Store local if possible and avoid the national chains. I do not recommend.
-
February 2022 by Ricardo Garcia
I will give it 5 stars but my unit doesn’t have lighting, very difficult even during the day.
-
January 2022 by Jeff P.
Makayla is awesome! This is the first time we've rented a storage unit and she's made the process very easy for us! She's no longer at this location, but she's still been able to help us out! The rates are reasonable and the service is top notch! I highly recommend Storage Star!
-
September 2021 by sara marie
The lady at the front desk is so sweet because of her my friend Kyra and I have used Star Storage 3 times
